Customer Service Representative

As a Customer Service Representative for Pak-A-Sak Convenience Stores, you will be responsible for many of the day-to-day operations involved in running a store. These may include but are not limited to:

• Treating each customer with the best attitude, knowledge and service possible
• Greeting every customer as they arrive inside
• Working efficiently to allow customers to be on their way
• Operating cash registers, credit card machines and handling cash
• Maintaining cleanliness in all areas of the store as needed
• Trash removal
• Learning and maintaining knowledge of store products and offerings
• Stocking products and supplies
• Preparation of food and drink items
• Maintaining fountain, tea, coffee and cappuccino machines
• Performing other tasks as needed

Basic skill requirements for this position include the willingness and ability to:

• Count money and handle cash
• Display excellent customer service and teamwork skills
• Multitask and keep pace with rush hours
• Obtain all certifications necessary (such as TABC and Food Handlers-all training provided by Pak-A-Sak)
• Work coolers, sales floor, cash registers, drive thru and outside in all weather conditions as needed
• Lift, bend, squat, push, pull, climb and walk as needed for each task, as well as stand for a duration of shift
• Lift up to 50 pounds
• Accept Store Manager’s supervision and feedback

The success of Pak-A-Sak Convenience Stores is driven by customer service and clean, well-stocked stores. Customer Service Representatives should have an eye for detail, a personable approach towards customer needs and a strong work ethic.

Benefits For All Team Members (Full-Time & Part-Time):

• Competitive pay + regular raises.
• Friendly, supportive team culture.
• Dental & Vision Coverage.
• Free Tele-Health Access.
• Double Pak Perks points when you shop.
• Training + real opportunities to move up.
• Birthday & anniversary gifts.

Full-Time Team Members Also Receive: (Eligibility requirements may apply)

• Medical, Dental & Vision coverage
• Paid Time Off starts accruing Day 1.
• 401(k) with company match.
• Life insurance with medical coverage