Jobs in the United States

25+ jobs

Save this search

Added just now
DA
Mitigation Project Manager
DRYmedic Alpharetta, GA
Peachtree Corners, GA
- $25 USD / hour
As our Mitigation Project Manager, you'll work closely with our Mitigation Project Coordinator and Mitigation Director to schedule projects and lead our skilled and dedicated staff through…
Added just now
C
AutoCAD Drafter
CRH
Avon, CT
- $30 to $42 USD / hour
…catalog drawings and digital library. Work closely with Plant Manager, Production and Shop Foremen to ensure the product is built according to the latest part or shop drawings and make…
Added just now
Social Services Aide (MSS)
County of Del Norte, CA
Crescent City, CA
…performing assessments of clients in the In-Home Support Services program, instructing parents in the development of parenting and household management skills, and/or performing various…
Added just now
Social Worker I/II
County of Del Norte, CA
Crescent City, CA
Added just now
Social Worker III (MSS)
County of Del Norte, CA
Crescent City, CA
…direction from a Social Worker Supervisor or other higher-level manager or deputy director, and may act as lead worker to lower classification working in the same program area.Detailed Work…
Added just now
Social Worker IV (MSS)
County of Del Norte, CA
Crescent City, CA
Social Worker IV A/B receives supervision from a Social Worker Supervisor or other higher-level supervisor or manager pursuant to California Department of Social Services (CDSS) Manual of…
Added 1 min ago
SAP Portal Administrator- Clearance Required
Enterprise Horizon Consulting Group
Remote, United States
Hands-on administration and support of Control-M (including Enterprise Manager support: job scheduling, monitoring, troubleshooting)
Added 1 min ago
CO
Housing Program Manager
City of Westminster
Westminster, CA
- $56.19 to $71.71 USD / hour
Administers and oversees the CDBG program and HOME Investment Partnerships Act (HOME) program budgets, including approving and monitoring budget expenditures and administering draw-down…
Added 1 min ago
S
Assistant Manager (Merchandising) - Nights
Serv-U-Success
Austintown, OH
- $19 to $21 USD / hour
…exceptional store experiences? We're looking for an Assistant Store Manager to support daily store operations, lead teams, and ensure every project is completed with excellence. In this…
Added 1 min ago
Merchandise Manager- PT
Michaels Stores, Inc.
United States
…access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition…
Added 1 min ago
Retail FT Merchandise Manager
Michaels Stores, Inc.
United States
…access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition…
Added 1 min ago
MS
Full Time Service Manager
Michaels Stores, Inc.
United States
- Full-time
…access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition…
Added 1 min ago
MS
Retail Full Time Sales Manager
Michaels Stores, Inc.
United States
- Full-time
…access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition…
Added 1 min ago
Mechandise Manager
Michaels Stores, Inc.
United States
…access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition…
Added 1 min ago
MS
Retail Department Manager-Sales (Full Time)
Michaels Stores, Inc.
United States
- Full-time
…access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition…
Added 1 min ago
Merchandise Operation Manager
Michaels Stores, Inc.
United States
…access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition…
Added 1 min ago
CDL Truck Driver - Roll Off, Home Daily, PTO and More!
WM
Whitmore Lake, MI
We Are Committed to Your Growth: Your Tomorrow Education Assistance Program, paid on-the-job training, and established career progression.
Added 1 min ago
CDL Truck Driver - Commercial
WM
Asheville, NC
We Are Committed to Your Growth: Your Tomorrow Education Assistance Program, paid on-the-job training, and established career progression.
Added 1 min ago
UP
Assistant Property Manager
United Payroll, LLC
Albany, NY
- $29 USD / hour
Assists in all phases of rent collection process and rent manager program
Added 1 min ago
Manager Life Event Team
Church Pension Group Services Corporation
New York, NY
The Manager- Life Event Team is responsible for managing the daily operations of the Life Event Team who administer an array of benefits, which include pension, medical, dental, life…
Added 2 mins ago
Live Online Auction Host
Goodwill Greater Milwaukee & Chicago
Racine, WI
17. Problem Solving: Close supervision for completion of routine work, which is regularly reviewed by manager or senior coworker. Work that exceeds “routine” comes with detailed…
Added 2 mins ago
Lead Retail Associate
Goodwill Greater Milwaukee & Chicago
Woodridge, IL
In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off…
Added 2 mins ago
BP
Part-Time Doorstep Trash Pick Up
BUTLER PLUS
Greensboro, NC
- $60 USD / day
- Part-time
Maintain daily communication with your supervisor/manager to ensure a streamlined and effective workflow.
Added 2 mins ago
AS
RN-Case Manager-Hospice (East Bay Area)
AHS Staffing
Sunnyvale, CA
- $960 USD / week
Medical, Dental, Vision and Pet Insurance Options
Added 2 mins ago
Portfolio Manager II, Community Development
Wintrust Bank, N.A.
Chicago, IL
Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program…

PAH Management

General Manager

Fayetteville, AR, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English

Original job description

Position Summary The General Manager of the TownePlace Suites Fayetteville is the primary business leader of the property, with full accountability for all aspects of hotel operations, including guest satisfaction, associate engagement, financial performance, sales activity, brand compliance, and ownership returns. Reporting to the Director of Operations, this role leads the property management team, sets the cultural tone for the hotel, and ensures that day-to-day operations consistently reflect both Marriott brand standards and PAH Management's commitment to putting associates first.

This is a hands-on leadership role in a dynamic, lifestyle-oriented brand environment. The right candidate is operationally sharp, commercially aware, guest-obsessed, and able to develop and motivate a team that delivers results and keeps the Aloft energy alive.

What You'll Do The following is a representative list of duties and is not exhaustive. Other duties may be assigned.

Operations Leadership

Tour operating departments daily, making real-time adjustments through department heads to maintain service quality, cleanliness, and operational efficiency.
Inspect guest rooms weekly at minimum in conjunction with the Housekeeping Manager and Property Engineer; ensure standards are met and corrective action is taken promptly.
Ensure the cleanliness, maintenance, and physical condition of the property through structured inspections and a proactive preventive maintenance program.
Be present and visible in public areas during peak times; greet guests, support team members, and model the Marriott service culture firsthand.
Ensure all scheduled property meetings occur, are purposefully facilitated, and drive accountability at every level.
Participate in Manager on Duty (MOD) coverage as scheduled.

Financial Performance and Accountability

Own the hotel's full financial performance, including revenue generation, expense management, and profitability against budget and forecast.
Forecast the hotel's monthly financial position by estimating revenues and line-by-line expenses; produce accurate reforecasts based on current and projected data.
Ensure all department heads maintain budgeted productivity levels and adhere to PAH Management's checkbook accounting procedures.
Ensure complete daily processing of invoices through the accounts payable process; submit all required financial documents to the Corporate Office in accordance with the monthly accounting calendar.
Maintain procedures for hotel safe security and conduct monthly safe audits as required.
Meet all financial review dates and corporate-directed reporting requirements in a timely manner.

Sales, Revenue, and Market Presence

Play an active and visible role in the hotel's sales efforts, including calling on top accounts, hosting clients, conducting site tours, and maintaining relationships with key on-property and community contacts.
Partner with the Area Sales Manager and PAH corporate sales leadership to align property-level activity with portfolio revenue strategy and brand commercial objectives.
Monitor revenue pace, competitive set performance, and market trends; implement strategies to grow market share and improve RevPAR index when penetration goals are not being met.
Participate in the daily business review process; support prospecting, lead conversion, and group and transient booking activity.
Develop networking opportunities through active participation in the local business community, local associations, and industry events.

Guest Satisfaction and Brand Standards

Ensure the consistent implementation of brand service standards with the objective of meeting or exceeding guest expectations and improving brand rankings.
Monitor guest satisfaction scores, online reviews, and brand quality assurance metrics on an ongoing basis; review feedback with the team and implement corrective actions where needed.
Address guest concerns, complaints, and escalations with professionalism and urgency; ensure service recovery is handled consistently and completely.
Complete required Marriott and PAH corporate training modules; maintain certification to facilitate brand training as required.
Remain current on brand updates, new initiatives, and brand compliance requirements; ensure the property team is informed and aligned.

People Leadership and Associate Development

Motivate, coach, counsel, and hold management personnel accountable in accordance with PAH Management's SOPs and progressive discipline procedures; ensure managers apply the same standards with their direct reports.
Conduct weekly staff meetings and training sessions using PAH Management's approved training methods and materials; use sessions to drive both operational improvement and team engagement.
Prepare and conduct all management interviews; follow PAH Management's hiring procedures and interview all final candidates for any management vacancy before any offer is extended.
Develop managers for future advancement through on-the-job coaching, competency training, and participation in PAH and Marriott corporate development programs.
Maintain direct oversight of management trainees; ensure training-in-service standards are being met in each department.
Ensure all associates receive fair and equitable treatment consistent with PAH Management policies; maintain a positive, inclusive, and accountable workplace culture.
Partner with the PAH Corporate Director of Human Resources on staffing, employee relations, and compliance matters as they arise at the property.

Safety, Security, and Compliance

Ensure that safety and security standards are maintained throughout the property and that all associates receive required safety training.
Ensure proper documentation and timely reporting of all guest and associate incidents or accidents; coordinate with HR and legal as required.
Maintain compliance with all applicable federal, state, and local employment laws, brand standards, and PAH Management policies.
Ensure the hotel maintains current licenses, permits, and certifications as required by state and local authorities.

What You Bring Required

Minimum 4 years of progressive hotel operations experience, with at least 2 years in a General Manager, Assistant General Manager, or equivalent property leadership role; OR a 4-year degree in Hospitality Management or a related field with at least 3 years of hotel management experience; OR a 2-year degree in a related field with at least 5 years of progressive hotel management experience.
Demonstrated track record of meeting or exceeding financial targets, including P&L ownership, budget management, and cost control in a hotel environment.
Proven ability to lead, develop, and hold accountable a multi-department hotel team.
Strong working knowledge of hotel sales processes, revenue management concepts, and market share metrics (ADR, RevPAR, RGI).
Valid driver's license for your state of residence.
Proficiency in Microsoft Office Suite; comfort with hotel PMS and reporting platforms.
Clear, professional written and verbal communication skills; able to engage confidently with ownership, brand representatives, guests, and associates at all levels.

Preferred

Prior General Manager experience at a Marriott-branded select-service property.
Marriott certification or active familiarity with Marriott brand compliance, quality assurance processes, and performance platforms.
Experience in the local market or comparable high-growth secondary market.
Demonstrated success in improving guest satisfaction scores, brand QA results, or market share rankings.
Experience managing in a PAH Management or comparable hotel management company structure with direct ownership reporting.

Technology and System Proficiency

Property Management System (PMS): Opera, Fosse, or Marriott-equivalent PMS; ability to manage reservations, generate reports, and oversee front desk operations.
Marriott Brand Platforms: familiarity with Marriott reporting and performance tools including CI/TY, One Yield or equivalent revenue management platform, and Marriott GM dashboard and QA tools.
Revenue and Market Data: working knowledge of STR/CoStar competitive set reporting and how to read and act on RGI and market share trends.
Microsoft Office Suite: Excel for financial tracking and reporting, Word for communications and documentation, Outlook for scheduling and correspondence, PowerPoint for ownership and leadership presentations.
Hotel Sales CRM: familiarity with Delphi, CI/TY, or comparable sales management platforms used at the property level.
Payroll and HR Systems: working knowledge of ADP Workforce Now or comparable hotel HRIS for scheduling, timekeeping, and employee data management.

Work Environment and Physical Requirements

This position is based on-property at the TownePlace Suites in Fayetteville, AR. This is a fully on-site role.
The hospitality business operates seven days a week, 24 hours a day. The General Manager must maintain a flexible schedule and be available to respond to property needs including evenings, weekends, and holidays as required by business conditions.
Occasional travel to PAH Management corporate events, brand training, and property visits within the Arkansas area portfolio may be required.
Moderate physical activity: ability to stand and walk for extended periods during property tours, floor coverage, and guest engagement; ability to lift up to 25 pounds occasionally.
This position is subject to a pre-employment background check.

Compensation and Benefits Compensation: PAH Management offers a competitive base salary commensurate with experience, plus eligibility for quarterly performance bonus.

Benefits include:

Medical, Dental, and Vision Insurance • Short-Term and Long-Term Disability • 401(k) Retirement Plan
Term Life and AD&D Insurance • Employee Incentive Program • Voluntary Life Insurance (self, spouse, child) • Hotel Stay Perks (Marriott, Hilton, and other brands) • Accident, Critical Illness, Hospital Indemnity • Educational Reimbursement • Paid Time Off • Manager in Training Program (where applicable)

Why PAH PAH Management is dedicated to developing a culture that places associates first while becoming America's preferred hotel management company. As General Manager of the TownePlace Suites Fayetteville, you will lead one of the most exciting lifestyle brands in the Marriott portfolio in one of the fastest-growing markets in the South.

Equal Opportunity Employer Phoenix American Hospitality Management, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Apply About employer

More about this job

Skills

Hotel operations
Sales
Regulatory compliance
Leadership
Housekeeping
Inspection
Preventive maintenance
Greet guests
Estimating
Accounts payable
Reporting
Cold calling
Quality assurance
Coaching
Employee relations
Security regulations
Documentation
Employment law
Budget management
Sales department processes
Manage hospitality revenue
Valid driver's licence
Microsoft Office
PMS
Communication skills
Quality assurance methodologies
Front Desk
Microsoft Excel
Microsoft Word
Microsoft Outlook
Scheduling
Microsoft PowerPoint
Presentation skills
Payroll
ADP Workforce Now
Oracle HRIS
Data management
Heavy lifting

Report this job