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Customer Service Rep
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Customer Service Rep
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Veterans Assistance Specialist (LANG)
State of Louisiana
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PAH Management

Engineer

Charlotte, NC, United States

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Job details

Education: High school diploma
Posting language: English

Original job description

Position Summary The Engineer is responsible for the day-to-day operations of the Engineering Department, including electrical, plumbing, mechanical, and HVAC systems, and assumes the operating aspects of the hotel for the Engineering department. This is a hands-on technical role that keeps the property safe, compliant, and running smoothly behind the scenes. The ideal Engineer is a proactive problem-solver with broad working knowledge across trades, communicates clearly with guests and team members, and is comfortable making independent decisions under pressure. Essential Duties and Responsibilities The following is a representative list of duties and is not exhaustive. Other duties may be assigned. Guest Service and Property Standards

Deliver the brand promise and provide exceptional guest service.
Review all Guest and Meeting Planner comment cards to ensure that problems are identified and corrected in a timely manner.

Maintenance and Repairs

Assist in developing and implementing plans to maintain the property, equipment, grounds, and other assets in a safe and acceptable state of repair.
Conduct site inspections.
Perform preventive maintenance and assist in scheduling preventive maintenance tasks.
Respond to customer care calls regarding non-functioning equipment immediately.
Repair and program the hotel's electronic lock system.

Safety, Compliance, and Life Safety

Ensure that the hotel is in compliance with all local, state, and federal laws.
Ensure that all emergency and life safety equipment and systems are inspected, tested, and certified per hotel standards.
Actively participate in energy conservation programs per PAH's standards.

Administration and Special Projects

Assist with the administration of all vendor contracts controlled by the Engineering Department per hotel standards.
Assist as necessary with special projects and renovations.
Perform other duties as assigned by the Director of Engineering.

What You Bring

Required:

High school diploma required.
General knowledge of technical fields such as carpentry, painting, and electrical work.
Ability to work well in a team atmosphere and make independent decisions.

Preferred:

Trade certifications or specialized training in electrical, plumbing, mechanical, or HVAC systems.
Prior experience with hotel electronic lock systems.
Familiarity with local, state, and federal building and safety codes.

Work Environment and Physical Requirements

This position is based on property in Charlotte, NC.
Flexible schedule required; long hours are sometimes needed, including evenings, weekends, and holidays.
Heavy work: ability to exert in excess of 100 lbs. of force occasionally, 50 lbs. of force frequently, and 20 lbs. of force constantly to lift, carry, push, pull, or otherwise move objects.
Exposure to mechanical, electrical, and plumbing systems and standard maintenance equipment.

Compensation and Benefits Compensation: PAH Management offers a competitive base salary/pay commensurate with experience.

Benefits include:

Medical, Dental, and Vision Insurance • Short-Term and Long-Term Disability • 401(k) Retirement Plan
Term Life and AD&D Insurance • Employee Incentive Program • Voluntary Life Insurance (self, spouse, and child) • Hotel Stay Perks (Marriott and Hilton programs) • Accident, Critical Illness, and Hospital Indemnity Insurance • Educational Reimbursement • Paid Time Off • Manager in Training Program (where applicable)

About PAH PAH Management is a Dallas-based hotel ownership and management company operating a portfolio of select-service properties across multiple states under Marriott and Hilton brands. We are dedicated to developing a culture that places associates first while becoming America's preferred hotel management company.

Equal Opportunity Employer Phoenix American Hospitality Management, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

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More about this job

Skills

Plumbing
Building systems monitoring technology
Maintenance and repair
Inspection
Preventive maintenance
Scheduling
Customer service
Electronic locks
Regulatory compliance
Energy efficiency
Carpentry
Painting

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