Jobs in the United States

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Critical Environments Operator IV
CyrusOne Management Services LLC
Allen, TX
Responsible to the Sr. Facility Manager for effectively completing assigned tasks in the Operations & Maintenance program of the Data Center as well as any non-DC space(s) assigned.
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SM
Clinical/Medical Assistant
Stanford Medicine Children's Health
PALO ALTO, CA
- $35.17 to $39.87 USD / hour
…Clinic Assistant and Medical Assistant as directed by the Clinic Manager or designee. Perform all clerical duties required to complete patient Check-in/Check-out, administer and coordinate…
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SM
Clinical/Medical Assistant
Stanford Medicine Children's Health
PALO ALTO, CA
- $35.17 to $39.87 USD / hour
…Clinic Assistant and Medical Assistant as directed by the Clinic Manager or designee. Perform all clerical duties required to complete patient Check-in/Check-out, administer and coordinate…
Added just now
PC
Healthcare Business Development Case Manager
Professional Care Match
Newton, MA
- $76,000 to $100,000 USD / year
Community Relations Case Manager – Healthcare Sales & Growth
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Food Fanatic Chef - Anchorage
US Foods, Inc.
Anchorage, AK
The Food Fanatics Chef partners with area leadership, sales and support teams to build value and grow customer relationships and affects profitable sales growth. They achieve this by…
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Territory Manager Market Support-Burlington & Camden County, NJ
US Foods, Inc.
Cherry Hill, NJ · Swedesboro, NJ · Mount Laurel, NJ · Pennsauken, NJ · Deptford, NJ
Valid driver’s license required & motor vehicle record must be in good standing
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Resident Assistant
Mala Strana Assisted Living
New Prague, MN
…under the supervision of the licensed nurse or AL Clinical Manager and in accordance with the Service Plan, MDH Nursing Assistant Program standards, the Tenant’s Bill of Rights and the…
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PC
Community Outreach Manager
Professional Care Match
Longmeadow, MA
- $60,000 to $75,000 USD / year
Community Relations Manager – Healthcare Partnerships & Community Outreach
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Unit Manager RN
Ormond Rehabilitation and Nursing Center
Daytona Beach, FL
We are currently seeking a passionate and dedicated Unit Manager (RN)to make a difference in caring for patients in our community. Take pride in doing what you love as patients admit to our…
Added 1 min ago
Area/Territory Sales Lead - W1734
OSL Retail Services Inc
CHAMPAIGN, IL
…passion, engagement, and an unwavering commitment to exemplary customer service and…
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Wireless Retail Sales Associate - W3255
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Wireless Retail Sales Associate - W1329
OSL Retail Services Inc
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- $18 USD / hour
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Wireless Retail Sales Associate - W1459
OSL Retail Services Inc
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- $18 USD / hour
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Wireless Retail Sales Associate - W2786
OSL Retail Services Inc
AVON, IN
- $18 USD / hour
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Director HCP Medical Education & Congress Strategy Admilparant
E.R. Squibb & Sons,L.L.C.
Princeton, NJ
Added 1 min ago
Associate Director, HCP Medical Education & Congress Strategy
E.R. Squibb & Sons,L.L.C.
Princeton, NJ
Translate medical education platform opportunities identified in brand planning (e.g., symposia, speaker programs) into concrete program plans aligned to the brand’s pre-launch objectives
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Wireless Retail Sales Associate - W7087
OSL Retail Services Inc
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Wireless Retail Sales Associate - W1033
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Wireless Retail Sales Associate - W2934
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Wireless Sales Manager - W0200/W1602
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…the nation - and we're looking for an exceptional Wireless Manager like you! As a crucial part of our team, you will spearhead operations at your location, ensuring the seamless delivery of…
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Wireless Retail Sales Associate - W2728
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Wireless Retail Sales Associate - W1028
OSL Retail Services Inc
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Wireless Retail Sales Associate - W1421
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PacificSource

Member Support Specialist II

Boise, ID, United States

$35,542.81 - $56,868.50 Our Values We live and breathe our values.

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Job details

Pay: $35,542.81 - $56,868.50 Our Values We live and breathe our values.
Posting language: English
Posted: Nov 11, 2026

Original job description

Looking for a way to make an impact and help people?

Join PacificSource and help our members access quality, affordable care!

PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths.

The Member Support Specialist will work as an integral part of the case management team to serve as a resource to members. The Specialist will work telephonically and in person to support members with complex psycho-social issues which create barriers to adherence with medical regimens and achievement of optimal health outcomes. (Examples may include activities such as assisting with arranging transportation, linking patients with community resources, etc.). Will assist with program development, and build effective member and provider relationships.

Essential Responsibilities:

In coordination with the member’s case manager, develop and implement goals and/or plans tailored to assist members in navigating the complexities of the healthcare system.
Educate members on understanding and working within the parameters of their benefit structure.
Utilize motivational interviewing and patient-engagement techniques to support members in achieving optimal health outcomes by effectively utilizing their benefits.
Identify community resources and make referrals to members as appropriate.
Serve as liaison between members and providers/agencies.
Identify members for coordination and case management services through a variety of methods, including claims data and reports.
Screen requests to identify appropriate referrals to case management from multiple internal and external sources.
Work collaboratively with the case management team to help facilitate case management process. Participate in case management/care coordination meetings.
Ensure compliance with applicable state and federal regulations and guidelines in day-to-day activities, including maintaining HIPAA standards and confidentiality of protected health information. Ensure accurate and timely documentation.
Assist members with referrals, scheduling appointments and ensuring transportation to medical appointments is available.
Assist members with non-clinical needs for transitions and different phases of care.
Manage mailing lists and outgoing mailings.

Supporting Responsibilities:

Assist with the development of departmental procedures, reports and projects.
Assist care management to meet quality measures as outlined by government regulations.
Enter and collate data: prepare reports as assigned.
Participate in team, department, company, and community-related committees as requested.
Make presentations to small groups. Actively participates in quality improvement initiatives.
Meet department and company performance and attendance expectations.
Perform other duties as assigned.

Work Experience: A minimum of three years of experience in community services or healthcare agencies focused on coordination services required. Experience in health insurance and delivering group presentations preferred.

Education, Certificates, Licenses: High school diploma or equivalent required.

Knowledge: Medical terminology. Proficient in Microsoft Office, including Word, Excel, PowerPoint, Medical management software (e.g CaseTrakker Dynamo). Excellent verbal and written communication skills and is able to work independently as well as to work effectively on a team. Good working knowledge of how to access community resources and healthcare system.

Competencies:

Building Customer Loyalty Building Strategic Work Relationships Contributing to Team Success Planning and Organizing Continuous Improvement Adaptability Building Trust Work Standards

Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 20% of the time.

Skills:

Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork Compensation Disclaimer The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range.

Base Range:

$35,542.81 - $56,868.50 Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:

We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.

Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.

Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

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Jobs in the United States