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Operational Key Account Manager
DSV
Itasca, IL
Job Posting Title: Operational Key Account Manager
Added just now
Customer Analytics Manager
Whataburger Restaurants
United States
As a Customer Analytics Manager, you will transform customer and transactional data into actionable insights that shape business decisions, strengthen guest engagement, and drive long-term…
Added 1 min ago
Sales Development Rep
Elevance Health
Indianapolis, IN
…increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability…
Added 1 min ago
LPN/LVN Diabetes Program, CareBridge
Elevance Health
Nashville, TN · TN · TX
…increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability…
Added 1 min ago
Technical Program Manager-(Remote + Travel)
Fairwinds Technologies, L
Herndon, VA · Wilmington, DE · Middletown, DE · Aberdeen Proving Ground, MD
Technical Program Manager – Fielding & Development (SATCOM)
Added 2 mins ago
Strategic Finance Manager (San Diego / Hybrid)
Illumina, Inc.
CA
The Manager, Strategic Finance delivers financial analysis to support Illumina’s corporate and business development transactions, including mergers, acquisitions, partnerships, joint…
Added 4 mins ago
Senior Assistant Restaurant Manager
CEC Entertainment, LLC
Albuquerque, NM
…every time they come to Chuck E. Cheese. As a Senior Assistant Manager, you’ll make sure employees have everything they need – from resources to training to motivation – so “every guest…
Added 4 mins ago
EE
Purchasing Assistant
Express Employment Professionals
University City, MO
- $18 to $22 USD / hour
…general facility goods. Working closely with the Purchasing Manager, Warehouse Manager, and Production Manager, you will assure prompt deliveries, manage material returns, conduct supplier…
Added 4 mins ago
Business Relationship Manager I - Officer
JPMC page
Chattanooga, TN
If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
Added 4 mins ago
HR Partnerl Human Resource, North American Customer Fulfillment - Robotics
Amazon.com Services LLC
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- Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with Operations to create a culture where employees feel valued, heard,…
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HR Partner, Human Resources, NACF
Amazon.com Services LLC
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HR Partner, NACF
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HR Partner, AMZL
Amazon.com Services LLC
Doraville, GA
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HR Partner, Human Resources, NACF
Amazon.com Services LLC
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- Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued,…
Added 4 mins ago
Bilingual Operations Coordinator
KBS
SUFFOLK, VA
Partner with Site Manager, to ensure staffing levels are being met and communicating hiring needs to the KBS Talent Acquisition Team
Added 4 mins ago
Bilingual Operations Coordinator
KBS
Akron, OH
Partner with Site Manager, to ensure staffing levels are being met and communicating hiring needs to the KBS Talent Acquisition Team
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Bilingual Operations Coordinator
KBS
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Partner with Site Manager, to ensure staffing levels are being met and communicating hiring needs to the KBS Talent Acquisition Team
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Warehouse Janitorial Site Manager
KBS
Tremont, PA
…to join our operations team as a Warehouse Janitorial Site Manager. If you enjoy working in a fast-paced environment that is ever-changing, like problem solving, and creating a safe…
Added 4 mins ago
Warehouse Janitorial Site Manager
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…to join our operations team as a Warehouse Janitorial Site Manager. If you enjoy working in a fast-paced environment that is ever-changing, like problem solving, and creating a safe…
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Warehouse Janitorial Site Manager
KBS
Uxbridge, MA
…to join our operations team as a Warehouse Janitorial Site Manager. If you enjoy working in a fast-paced environment that is ever-changing, like problem solving, and creating a safe…
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Warehouse Janitorial Site Manager
KBS
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…to join our operations team as a Warehouse Janitorial Site Manager. If you enjoy working in a fast-paced environment that is ever-changing, like problem solving, and creating a safe…
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Warehouse Janitorial Site Manager
KBS
Joliet, IL
…to join our operations team as a Warehouse Janitorial Site Manager. If you enjoy working in a fast-paced environment that is ever-changing, like problem solving, and creating a safe…
Added 5 mins ago
Zone Supervisor
KBS
Jacksonville, FL
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Bilingual Warehouse Janitorial Site Supervisor
KBS
San Leandro, CA
…our operations team as a Bilingual Warehouse Janitorial Site Manager. If you enjoy working in a fast-paced environment that is ever-changing, like problem solving, and creating a safe…
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Bilingual Warehouse Janitorial Site Supervisor
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…our operations team as a Bilingual Warehouse Janitorial Site Manager. If you enjoy working in a fast-paced environment that is ever-changing, like problem solving, and creating a safe…

Pacific Office Automation

Branch Technical Manager

Phoenix, AZ, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Pacific Office Automation is one of the largest independently owned Copier and technology dealers in the nation. Since 1976, we have grown to twenty-eight branches located in nine western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you’ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

One of the largest independently owned document imaging dealers in the nation is currently seeking a Branch Technical Manager for one of our major Western United States Offices – Based out of Phoenix, AZ.

Essential Job Duties

Oversee Copier / Printer, Network, and Managed IT Technicians
Coordinating the field, shop and Dispatch/Customer Care activities within the branch
Maintain all profit that is comparable to industry benchmarks
Focus on high levels of customer retention, award winning service, and managing a budget

Qualifications

3-5 years’ experience in copier/printer repair industry
Prior experience managing 15 - 20+ service employees
Minimum 3 years’ experience in a service-management role
Demonstrative ability to recruit, motivate and train our technical force
Evaluate cost of operation and establish work assignment benchmarks
Strong start to finish management skills
Ability to be fair and hold subordinates responsible for branch revenue/cost budgets
Self-starter with strong problem-solving abilities
Ability to set compensation structure standard with the industry
Ability to set processes & procedures that improve efficiency and bottom line results, while consistently improving our high level of customer service
Ability to manage approximately 30+ technical staff individuals and hold accountable: territory integrity, response time, daily calls and incompletes at acceptable ranges.

Benefits

Competitive Salary and Bonus Program
Advancement and growth into leadership roles
Team-player environment
Company Vehicle Program
Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA/HSA programs
Company-paid Trips

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.

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