Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Counter-Fraud Operations Lead
Serco USA
Herndon, VA · MD · VA · Washington, DC
…office in Herndon, VA. Reporting to the Fraud Prevention Senior Manager, this role is responsible for managing the operational flow, coordination, documentation, and quality control of…
Added just now
Apartment Maintenance Supervisor | MAA Boulder Ridge + MAA Copper Ridge
MAA
Roanoke, TX
EPA Type II or EPA Universal license required · For Florida locations, CAMT license required at time of hire or by the next professional examination and licensing opportunity
Added just now
Manager, Client Experience Learning & Enablement
H&R Block
Remote, United States
The Manager, Client Experience Learning & Enablement leads the strategy, design, development, implementation, and continuous improvement of performance enablement solutions supporting…
Added just now
Technical Program Manager, Spacecraft Harnessing
Muon Space
San Jose, CA
Muon seeks a Spacecraft Harnessing Technical Program Manager to lead the end-to-end planning, procurement, manufacturing, acceptance testing, and delivery of prototype, test, and flight…
Added just now
S
Talent Acquisition Specialist
Stanford
Stanford, CA
- $100,000 to $115,000 USD / year
Set hiring manager expectations. Develop and execute service level agreements for individual positions.
Added 1 min ago
WD
Dental Receptionist
Willamette Dental
Beaverton, OR · 4925 SW Griffith Drive Beaverton, OR
- $22 to $25 USD / hour
In partnership with the clinical team, the Care Advocate provides quality customer service through the coordination of patient flow and effective communication with patients, doctors,…
Added 2 mins ago
FRONT END/RELIEF ASST DEPT LEADER
The Kroger Co.
Eugene, OR
Provide customer service, assist with management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the Manager and…
Added 2 mins ago
CHEESE SHOP/CLERK
The Kroger Co.
Falcon, CO
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist department manager…
Added 2 mins ago
BAKERY/CLERK
The Kroger Co.
Richmond, VA
A Kroger Bakery Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same.
Added 2 mins ago
DELI/CLERK
The Kroger Co.
Richmond, VA
A Kroger Deli Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same.
Added 2 mins ago
Manager Financial Planning and Analysis
Abbott Laboratories
Princeton, NJ · Lake Forest, IL
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 2 mins ago
GROCERY/CLERK
The Kroger Co.
Falcon, CO
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department…
Added 2 mins ago
STORE/NIGHT CLERK
The Kroger Co.
Falcon, CO
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department…
Added 2 mins ago
CA
Regional Specialist
Cirrus Asset Management
Olympia, WA
- $120,000 to $140,000 USD / year
Candidate must reside in Washington - Required
Added 3 mins ago
MT
Information Systems Security Officer (ISSO)
Modern Technology Solutions Inc
Dayton, OH · Dayton
- $120,000 to $140,000 USD / year
MTSI is seeking an Information Systems Security Officer (ISSO) to support a high-profile Air Force program at Wright Patterson Air Force Base, OH. This position requires travel of up to…
Added 3 mins ago
NPI Buyer Planner I
NIBE Element North America
Hayward, CA
…have been in business for over 30 years and have a diverse customer base. We offer competitive pay, medical, dental, vision, 401(K), sick leave and paid time…
Added 4 mins ago
AU
Production Supervisor- Weekend Shift
About Us
Layton, UT
- $24 to $48 USD / hour
Must have the ability to multitask · Must have basic computer skills and be familiar with Excel, Outlook, and Word
Added 4 mins ago
Leasing Community Intern
Cardinal Group Companies
Bloomington, IN
As a Leasing Community Intern, you must have the ability to deliver high quality customer service and dedication to our residents · Leasing Community Interns (LCIs) must possess the skills to cooperate and collaborate as a team
Added 4 mins ago
Leasing Community Intern
Cardinal Group Companies
Bloomington, IN
As a Leasing Community Intern, you must have the ability to deliver high quality customer service and dedication to our residents · Leasing Community Interns (LCIs) must possess the skills to cooperate and collaborate as a team
Added 4 mins ago
Leasing Community Intern
Cardinal Group Companies
Miami, FL
As a Leasing Community Intern, you must have the ability to deliver high quality customer service and dedication to our residents · Leasing Community Interns (LCIs) must possess the skills to cooperate and collaborate as a team
Added 4 mins ago
Leasing Community Intern
Cardinal Group Companies
Atlanta, GA
As a Leasing Community Intern, you must have the ability to deliver high quality customer service and dedication to our residents · Leasing Community Interns (LCIs) must possess the skills to cooperate and collaborate as a team
Added 4 mins ago
Lead System Architect
Visa Technology and Operations LLC
Foster City, CA
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager
Added 4 mins ago
FF
Full-Time Sales Lead - Famous Footwear
Famous Footwear
Madison, TN
- Full-time
As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture…
Added 5 mins ago
HM
Senior Manager, Digital Retailing Business Operations
Hyundai Motor Company
Fountain Valley, CA
- $114,800 to $164,000 USD / year
Represent the Voice of Customer and Dealer in driving collaboration with cross-functional teams including Sales Ops, Customer Experience (CX), Distribution, Innocean, Hyundai Capital…
Added 5 mins ago
Personal Banker Associate I - Dallas, TX (Towne Centre-635 Financial Center)
Fifth Third Bank, National Association
Dallas, TX
The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position

Closed listing

Pacific Life

Manager, Structured Settlements Services

Omaha, NE, United States

$107,820.00 - $131,780.00 Your Benefits Start Day 1

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $107,820.00 - $131,780.00 Your Benefits Start Day 1
Posting language: English
Posted: Nov 10, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We’re actively seeking a talented Manager of Structured Settlements to join our Annuity Operations organization in Omaha, NE.

We believe in giving you ongoing opportunities to advance your career. Whether you want to take on broader responsibilities or grow in new directions, you are in the right place. Here at Pacific Life, we want to help you embrace your potential so you can achieve your personal best doing purposeful work - every day.

As Manager of Structured Settlements, you’ll move Pacific Life, and your career, forward by leading the Structured Settlements Operations department who is responsible for analysis and processing of a wide spectrum of transactions across the structured settlement contract cycle. Through service excellence (quality and efficiency of processing, meeting established service level commitments, and leading positive interactions with customers), this team plays an important role in impacting our clients’ choice to conduct their business through Pacific Life. Reporting to the AVP of Annuity Processing, you will be responsible for ensuring daily work objectives and departmental initiatives are met, overseeing the training, skill development and performance of all department staff, including Supervisors. This role will lead successful outcomes from the team, delivering both a stellar customer and employee experience.

How you’ll help move us forward:

Lead and oversee the Structured Settlement Operations team, ensuring service delivery and a positive customer experience.
Manage team performance, staffing, coaching, and employee development.
Ensure processing quality, regulatory compliance, and effective operational controls.
Drive continuous improvement, efficiency, and operational readiness.
Partner across the organization to resolve escalations and improve the customer and advisor experience.
Manage multiple vendor relationships to ensure business continuity and maintain effective partnerships.

The experience you bring:

Customer-focused mindset and demonstrated experience guiding successful customer service experience
Demonstrated drive and ability to motivate, develop, and direct multiple levels of employees (entry level to tenured) to meet core departmental objectives around accuracy, speed, service quality, professionalism, and skill building.
Demonstrates strong knowledge of structured settlement products.
Comfort overseeing multiple vendors, ensuring accountability and the appropriate level of service.
Ability to maintain strong organizational skills in a high-volume, fast paced environment under tight deadlines.
Strong critical thinking and judgement skills are critical to position, along with comfort using call-center related data to inform decisions.
Strong ability to plan, lead and implement successful project outcomes within a team.
Excellent communication skills and ability to deal successfully with a variety of internal and external customers.

What makes you stand out:

Direct experience with structured settlement operations, including contract servicing, customer service, producer support, or related operational functions.
Experience with sourcing vendors and ensuring a continuous partnership as an extension of Pacific Life.
Experience with quality management, workflow, call-recording, speech-analytics, case-management, sampling, or related technology.
Experience supporting significant process improvement, operating-model transformation, technology implementation, automation, or artificial intelligence initiatives.
Lean, Six Sigma, Quality Management, audit, risk, compliance, change-management, data-analysis, or project-management certification.

You can be who you are. People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$107,820.00 - $131,780.00 Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

About employer

More about this job

Skills

Customer experience
Manage staff
Coaching
Regulatory compliance
Process improvement
Customer service
Organizational skills
Critical thinking
Communication skills
Quality assurance procedures
Workflow
Case management
Artificial intelligence
Lean manufacturing
Change management
Data analysis
Project management

Report this job

Work requirements

Jobs in the United States