Overview
Compensation We Offer
- The initial compensation for this position ranges from $25.85 - $27.14 per hour; depending on experience, location, and internal equity considerations.
- We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
- Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Benefits eligibility starts on Day 1!
Pay Range
$25.85 - $27.14 Job Summary
Under the direction of the Assistant Director and in collaboration with the Data Analyst, the Data Technician supports the Head Start program’s data operations by maintaining accurate records in various databases program utilizes (COPA, ASQ Online, Learning Genie, etc.), assisting with reporting, and providing technical assistance to staff and child care partners. This position supports program operations by maintaining data integrity, ensuring timely reporting, providing technical assistance to staff, and performing data entry, data maintenance, report generation, and dashboard support.
Responsibilities
Data Entry & Maintenance
- Enter, update, and maintain child, family, and program data in COPA and other platforms in accordance with Head Start Performance Standards, California State Pre-school Standards, and organizational policies
- Review records for completeness, accuracy, and consistency; identify and resolve duplicate or missing information
- Perform regular data audits and quality checks to ensure integrity across all data systems
- Maintain organized electronic files and documentation related to data processes
- Reporting Support
- Generate recurring and ad hoc reports for program staff, leadership, and regulatory compliance
requirements
- Support the Data Analyst in maintaining and updating Excel-based reports and data summaries
- Assist with dashboard updates in Power BI under the direction of the Data Analyst
- Compile data for federal, state, and local reporting requirements, including PIR (Program Information Report) and other Head Start compliance reports
- Prepare data summaries for program reviews, board presentations, and internal planning
- Technical Assistance & Systems Support
- Provide technical assistance to program staff and partners on data entry procedures, COPA navigation, and reporting tools
- Support staff and child care partners with data-related inquiries and reporting needs
- Troubleshoot basic data issues and coordinate with software vendors or IT when technical problems arise
- Assist with the implementation and documentation of data collection procedures and standards
- Provide trainings for staff as needed
- Compliance & Confidentiality
- Ensure compliance with Head Start Performance Standards, HIPAA, and applicable privacy regulations governing child and family data
- Maintain strict confidentiality of all child, family, staff, and organizational information
- Support compliance documentation and tracking for federal and state reporting requirements
- Collaboration & Cross-Departmental Support
- Respond to internal staff requests for data, reports, and technical assistance in a timely manner
- Provide guidance to staff on proper data entry procedures and best practices
- Participate in process improvement efforts related to data collection, management, and reporting
- Collaborate with cross-department teams to support data needs and assist with projects across service areas
Qualifications
- Associate’s degree or equivalent experience in information systems, data management, business administration, social sciences, or a related field *or equivalent combination of education and experience (2 years of related experience = 1 year of college education)
- 1–3 years of experience in data entry, database administration, reporting, or related work preferred
- Proficiency with Microsoft Excel (formulas, pivot tables, data validation, formatting)
- Strong attention to detail, organizational skills, and ability to manage multiple tasks under deadlines
- Ability to handle highly confidential child and family information with discretion
- Strong written and verbal communication skills, including the ability to explain data concepts to non-technical staff
- Familiarity with management databases in human development preferred
- Experience with Power BI or other data visualization tools preferred
Job Competencies
- Accuracy and reliability
- Organization and follow-through
- Time management
- Problem-solving
- Team collaboration
- Adaptability and initiative
Physical Requirements
- Primarily office-based; hybrid options may be available
- Prolonged periods of computer, database, and spreadsheet work
- Occasional deadline-driven projects requiring schedule flexibility, particularly during federal reporting periods While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Driving Required Will not have unsupervised contact with children. Requires full background check and TB Exam. We are an Equal Opportunity Employer, which includes providing reasonable accommodations for individuals with a disability. We will consider for employment, qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.