Export Coordinator

SCOPE OF RESPONSIBILITY: (Summary of job duties) To provide “end to end” cross departmental coordination through the complete export sales order cycle for “on time” and complete delivery to the customer. To integrate and, if need be, accelerate all activities cross departmentally to fulfill the time committed to delivery for the customer. Act as collator and generator for all necessary export documents required for shipping, customs authorities, and export customers. Collaborate and assist all departments to understand and flawlessly deliver Safe, Quality, Food to our global customers.

DUTIES AND RESPONSIBILITIES:

· Processing Export Purchase Orders. · Contact and work directly with customers, as required, for fulfilling on time, complete order delivery. · Provide continuous feedback (reports) to the global sales team on progress and status of “in process” orders. · Work with the global sales team to understand new items and customers coming into the company. Facilitate and act on effective delivery of new sales. · Transition actual customers over so we can service 100%. · Assist in the successful delivery of export samples. · Notify departments of critical timelines on export orders. · Identify and confirm with supply chain and purchasing the appropriate scheduling requirements for timely generation of export documentation and “on time” delivery. · Inform Logistics and Warehouse of shipping requirements including, but not limited to, container specifications, accompanying documents, loading requirements, photo documentation, and temperature monitoring. · Collaborate with QA and Warehouse in final load out inspection punch list. · Institute a database showing all required documentation by customer. Include examples and SOP’s demonstrating how to generate each document. · Identify through GAP analysis, specific weaknesses cross departmentally in successful export order completion. · Work with each department to provide solutions and written instructions (SOP’s/punch lists/ flow charts) on their role in successful export order completion.