Overview
PIPE SUPPORT DIVISION MANAGER - Lead a division. Own a product line. Build a market. If you know pipe hangers, strut, clamps and seismic restraint the way most people know their own neighborhood - and you have been waiting for the chance to run the whole thing instead of one piece of it - this is that role. As PACE Supply's Pipe Support Division Manager, you own the revenue, the margin, the inventory, the vendor programs and the team behind our pipe support and seismic bracing business. You will be the senior technical and commercial voice our mechanical contractors, engineers and specifiers call first, and the leader our branches lean on when a complicated hanger or seismic package hits the counter. The Pipe Support Division Manager is responsible for overseeing every facet of the division's operations, encompassing sales, inventory management, supplier relationships, and team leadership. This person applies leadership acumen and strategic foresight to improve efficiency, foster growth, and ensure the sustained success of the pipe support and seismic bracing product line across the markets PACE Supply serves. The role owns divisional revenue and margin performance, develops the sales and product specialist team, and serves as PACE's senior technical and commercial point of contact for pipe support, hanger, strut, and seismic restraint systems.
Who We're Looking For
You are a sales leader first and a product expert second - someone who can walk a job site in the morning, defend a margin in the afternoon, and coach a product specialist through a tough submittal before the day ends. You read a market, you build a plan, and you hold yourself and your team to it.
Why You'll Love Working Here• We're 100% employee-owned. PACE Supply has been employee owned and operated since 1994, with 1,600+ employee-owners. You don't just have a seat on the team - you have a stake in it.• Real ownership of a business. This is a P&L-minded leadership seat, not a coordinator role. You set the strategy, you build the team, you keep the upside.• A division with runway. Pipe support and seismic restraint is a specification-driven, code-driven, growing category across every market we serve.• Multi-branch reach. Your work shows up in Sacramento, Stockton, Fresno, Bakersfield and across the PACE footprint - not in one zip code. Apply Today!
Responsibilities
Sales strategy, planning and execution
- Develop and implement comprehensive sales strategies and plans for the assigned region, aligned with company objectives and growth targets.
- Contribute expertise to build a high-growth division focused on profitability, efficiency, expansion and customer satisfaction.
- Execute proactive sales initiatives to achieve and exceed divisional sales and gross margin targets.
- Analyze market trends, competitor activity and customer needs to identify opportunities for expansion and market penetration.
- Set clear quantitative and qualitative sales objectives and monitor progress against them.
Team leadership and development
- Lead, mentor and manage a team of sales professionals, product specialists and support staff within the pipe support division.
- Set clear performance expectations, provide coaching and conduct performance evaluations.
- Foster a collaborative, high-performance culture that promotes teamwork and individual development.
- Partner with Talent Acquisition and the People Department on staffing, onboarding and succession planning for the division.
Customer relationship management
- Act as the senior point of contact for key customers, addressing inquiries and concerns and ensuring exceptional service delivery.
- Build and maintain strong relationships with key customers, mechanical contractors, engineers, architects and industry influencers.
- Resolve customer issues in a timely and effective manner.
- Support field sales on quotes, submittals and project take-offs for pipe support and seismic bracing packages.
Inventory, supplier and vendor management
- Manage divisional inventory levels, fill rates and stock balance to align purchasing with the sales forecast.
- Identify, evaluate and manage supplier and vendor relationships; negotiate favorable terms, pricing and rebate agreements.
- Review slow-moving and surplus material and drive corrective action.
- Partner with Purchasing and Operations on expediting, returns and discrepancy resolution.
Market and product knowledge
- Maintain deep knowledge of the local business environment - competitor activity, purchasing trends, sales patterns and key stakeholder dynamics.
- Maintain expert-level knowledge of pipe hangers, strut, clamps and seismic restraint systems, and applicable code requirements.
- Formulate and execute growth strategies tailored to the unique characteristics of each market.
- Deliver product and application training to branch, inside sales and outside sales teams.
Sales reporting and analysis
- Report on divisional sales and margin performance weekly, monthly, quarterly and annually.
- Use data-driven insights from MIS, Blueridge and Phocas to inform decisions and refine sales strategy.
- Track pipeline, quote conversion and project win/loss results and report findings to the Director.
Compliance, quality and ethical conduct
- Ensure adherence to company policies, procedures, safety requirements and ethical standards in all division activities.
- Foster a culture of integrity and professionalism within the sales team.
- Perform other duties as required.
Qualifications
Minimum qualifications
- High school diploma, or 5 years of experience in plumbing with at least 5 years of sales experience.
- At least 5 years of experience in plumbing, with at least five (5) years in outside sales or comparable industry experience.
- Strong leadership, communication and interpersonal skills.
- Excellent problem-solving and decision-making skills.
- Working understanding of sales and marketing strategy, and strong analytical skills.
- Ability to multitask and perform in a fast-paced environment.
- Proficiency in the Microsoft Office suite and other relevant software applications.
- Valid driver's license.
What will make you stand out
- Bachelor's degree in business administration, marketing, construction management or a related field (or equivalent experience).
- Expert-level knowledge of pipe hangers, strut, clamps and seismic restraint systems, and the applicable code requirements.
- Experience owning a division, branch or product-line P&L - sales and gross margin.
- A track record of hiring, coaching and retaining outside sales and product specialist talent.
- Vendor negotiation experience: pricing, terms, rebates and program agreements.
- Comfort with sales analytics and reporting tools - we use MIS, Blueridge and Phocas.
- Established relationships with mechanical contractors, engineers, architects and specifying authorities.
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations.
Work Environment
Pre-Employment Requirements
As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:
Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. PACE Supply will consider qualified applicants with a criminal history pursuant to California employment regulations.
Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.
Drug Test: A drug test will be administered to ensure a drug-free workplace.
Work Environment
Physical Requirements:
- The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
- Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck.
- Prolonged periods of standing or sitting at a desk and working on a computer.
- Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.
Environmental Conditions:
- The employee is frequently exposed to moving mechanical parts and outside weather conditions.
- Occasionally, the employee may be exposed to high, precarious places and vibration.
- The noise level in the work environment is usually moderate.
Benefit Snapshot:
PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.
Relocation Benefits
NO
Remote Availability
HYBRID
*Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at (844)-393-7172.
