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Added 34 mins ago
Network Engineer
BOOZ, ALLEN & HAMILTON, INC.
Fayetteville, NC
As a Network Engineer, you will help maintain and execute a network of simulators and modeling capabilities focused on providing exercise capabilities for various units. These simulators…
Added 1 hour ago
M
Principal Software Engineer - CTJ - Poly
Microsoft
VA · Reston, VA · Reston
- $142,800 to $304,200 USD / year
Join the Azure AI Platform air-gapped engineering team as a Principal Software Engineer and help shape how Microsoft delivers and operates advanced AI capabilities for some of its most…
Added 1 hour ago
Sentinel - Sr. Staff Systems Engineer
Northrop Grumman
Roy, UT
Northrop Grumman Defense Systems is seeking to hire a Sr. Staff Systems Engineer in Roy, UT, in support of the Sentinel program. Northrop Grumman supports the Air Force’s sustainment,…
Added 2 hours ago
System I&T Engineer, Amazon Leo for Government (ALG), SEIT | MFG
Amazon
NORTHRIDGE, CA
…Integration, Test, and Manufacturing organization, the System I&T Engineer will be responsible for developing the architecture and executing the design, build, and validation of test…
Added 2 hours ago
Systems Engineer, Amazon Leo for Government (ALG), SEIT | MFG
Amazon
NORTHRIDGE, CA
As a member of the ALG Engineering Systems Engineering, Integration, Test, and Manufacturing organization, the Systems Engineer will be responsible for all aspects of the architecture…
Added 2 hours ago
Production Engineer, Network AI Lead
Meta
Menlo Park, CA
…building, and operating one of the largest networks in the world. Networking is at the core of all Meta products and experiences, and we are looking for Network Production Engineers who are…
Added 2 hours ago
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R&D Engineer IC Design
Broadcom
San Jose, CA
- $108,000 to $172,800 USD / year
Engineer will be responsible for verification of complex switch designs. Responsibilities will include creating SystemVerilog-based verification environments (testbenches, checkers,…
Added 5 hours ago
Systems Engineer Interface Control Documents (SME2)
Amentum
Huntsville, AL
…reimbursement, personalized mentoring, and engaging company-sponsored networking events, you have the power to shape your professional journey in a way that aligns with your…
Added 5 hours ago
Autonomous Mobility Solutions Engineer
Ford Motor Company
Redford, MI
As an Autonomous Mobility Solutions Engineer, you will develop and validate solutions, evaluate AMR's from OEM's against Ford requirements, run software and hardware conformance testing,…
Added 6 hours ago
Engineer I-III (SCADA Engineer)
TXNM Energy
Albuquerque, NM
The position will be filled at the Engineer I, II, or III level based on the selected candidate¿s qualifications and experience. Assignments, independence, and technical responsibility will…
Added 7 hours ago
Senior Advanced Manufacturing Engineer – Test
Haier US Appliance Solutions, Inc.
Louisville, KY
Join our Advanced Manufacturing Engineering (AME) Industry 4.0 team as a Senior Advanced Manufacturing Engineer – Test, where you will support the design, implementation, and improvement of…
Added 7 hours ago
Circuit Activation Engineer - TS/SCI clearance
GD Information Technology, Inc.
United States
We’re seeking a Circuit Activation Engineer to design, deploy, and support secure, high‑performance network solutions that keep our mission moving. If you enjoy solving complex technical…
Added 7 hours ago
Circuit Activation Engineer - TS/SCI clearance
GD Information Technology, Inc.
United States
We’re seeking a Circuit Activation Engineer to design, deploy, and support secure, high‑performance network solutions that keep our mission moving. If you enjoy solving complex technical…
Added 9 hours ago
Cybersecurity Engineer, Journeyman
Astrion
El Segundo, CA
Astrion is seeking an experienced Cybersecurity Engineer to support the Space Sensing Directorate, SSC in the protection, monitoring, and assessment of information systems and networks.…
Added 10 hours ago
VI
RF Payload Systems Engineer
Viasat, Inc.
Tempe, AZ
- $176,000 to $264,000 USD / year
…defense applications like resilient space communications and networking, remote sensing, and much more. The S3 team is primarily composed of a small group of highly skilled cross-domain…
Added 11 hours ago
Customer Service Engineer IRP (VA ESOM)
Kentro
Grand Island, NE
Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for…
Added 11 hours ago
Customer Service Engineer (VA ESOM)
Kentro
Fargo, ND
Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for…
Added 13 hours ago
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Principal Core Infrastructure Engineer
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
As a Principal Software Engineer, you will lead the design and development of FastConnect control plane services that manage a globally distributed fleet of networking infrastructure. You…
Added 14 hours ago
Systems Engineer Staff- E4
Lockheed Martin
Littleton, CO · Littleton
Performs technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems. Analyses are performed at all…
Added 14 hours ago
2027 Associate Electronics Engineer/Electronics Engineer
Northrop Grumman
Melbourne
Hands-on involvement in test and verification processes, including creating verification matrices, overseeing hardware/software test, and managing test documentation.
Added 15 hours ago
Mission Systems Manager
Singularity Defense Corp.
Gardena, CA
We are looking for an experienced software engineer who enjoys building systems, solving challenging technical problems, and mentoring other engineers. This is an opportunity to take…
Added 16 hours ago
ME
Field Application Engineer II
Mitsubishi Electric US, Inc.
Dallas, TX
- $85,600 to $117,700 USD / year
Serve on a rotating basis as telephone support engineer per the Technical Call Center (TCC) schedule (approximately two weeks per year).
Added 16 hours ago
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Lead Principal Core Infrastructure Engineer
Oracle
Nashville, TN
- $146,300 to $306,400 USD / year
As a Lead Principal Core Infrastructure Engineer on Oracle's Strategic Customer Engineering team, you will play a critical role in driving complex technical initiatives across Oracle Cloud…
Added 16 hours ago
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Senior Core Infrastructure Engineer
Oracle
Nashville, TN
- $79,200 to $209,500 USD / year
As an engineer on the Strategic Customer Engineering team plays a critical role in aligning technical details across various service teams, collaborating with cross-functional stakeholders,…
Added 16 hours ago
Network Manager III (Specialized - Wi-Fi) / Wireless Network Engineer
GD Information Technology, Inc.
United States
Researching, designing and implementing wireless networks, including the definition of applicable engineering specifications and resource requirements for network hardware and software.

Oxford Instruments Plc

Factory Service Engineer

Santa Barbara, CA, United States

$85,000 to $110,000 USD / year

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Job details

Pay: $85,000 to $110,000 USD / year
Posting language: English
Posted: Oct 30, 2026

Original job description

At Oxford Instruments, we enable the world’s leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. Using Atomic Force Microscopes from Asylum Research, our customers can see how cancer cells respond to new treatments, extend the lifetime and efficiency of renewable energy systems and lithium-ion batteries, and develop the novel materials required for quantum computing.

Business Unit: Oxford Instruments AFM

Location: Santa Barbara, CA (in-person)

Job Title: Factory Service Engineer

Reports to: Factory Service Supervisor

About Oxford Instruments:

Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world.

Oxford Instruments Asylum Research is a manufacturer of nanotechnology instrumentation for industry and research. Specifically, we design, build and sell Atomic Force Microscopes (AFM) which are used to analyze material topography, elasticity, conductivity, and other properties.

We are part of the wider Oxford Instruments Group that includes the Imaging & Analysis Division. The I&A Division includes Andor Technology, our Electron Microscopy products, NanoIndentor, Raman products, and NMR product lines. Plasma Technology and X-Ray Technology are part of the Advanced Technology Division. With a sixty-year history, and fourteen Queen’s Awards and a King’s Award for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.

We want to empower our employees so that they innovate, support our growth, and improve our productivity. We support them to make the right decisions and reach their full potential as they develop their careers at Oxford Instruments. Our ways of working are lived every day and are as follows:

We start with the customer
We succeed by being focused
We make and keep our promises
We work together as one team
We help and trust each other to succeed

About the Opportunity:

Oxford Instruments Asylum Research is seeking a hands-on Factory Service Engineer to support the factory service, repair, troubleshooting, testing, and continuous improvement of advanced Atomic Force Microscope (AFM) systems and related components at our Santa Barbara facility. This in-person role partners closely with Production, Test, Engineering, and other teams to diagnose complex technical issues, restore equipment to specification, and deliver reliable solutions that support our customers and internal operations. The Factory Service Engineer also serves as a customer-focused technical partner, providing timely updates, clear explanations, and responsive support that builds trust and helps minimize customer downtime.

Key job responsibilities include, but not limited to:

Diagnose, troubleshoot, repair, and test AFM systems, subassemblies, electronics, mechanical assemblies, and related accessories returned for factory service.
Perform systematic fault isolation using schematics, technical documentation, diagnostic tools, test equipment, and established service procedures.
Complete preventive maintenance, calibration, upgrades, refurbishment, and verification testing to ensure serviced equipment meets applicable performance and quality requirements.
Document troubleshooting steps, repairs, parts used, test results, and final disposition clearly and accurately in service and quality records.
Partner with Engineering, Manufacturing, Quality, Applications, and field service teams to resolve complex or recurring product issues and provide actionable technical feedback.
Support root-cause investigations and corrective actions by identifying failure trends and recommending improvements to service processes, documentation, test methods, or product design.
Maintain service work areas, tools, test fixtures, and equipment in a safe, organized, and ready-to-use condition.
Communicate status, findings, risks, and priorities effectively with internal stakeholders and, when appropriate, support technical communication related to customer service cases.
Provide responsive, professional technical support for customer service cases by listening carefully, clarifying symptoms and expectations, and communicating troubleshooting findings and next steps in clear, customer-friendly language.
Build customer confidence and long-term trust through dependable follow-up, accurate commitments, and a service-oriented approach that keeps customers informed throughout the repair or support process.
Support remote troubleshooting and technical guidance, when appropriate, to help resolve issues efficiently, minimize customer downtime, and determine when equipment should be returned for factory service.
Provide system operation, maintenance, or user familiarization guidance when appropriate, helping customers use and care for their instrumentation confidently and effectively.
Manage service interactions with professionalism and empathy, including technically complex or time-sensitive situations, and escalate issues appropriately to ensure effective resolution.
Follow company safety, quality, ESD, and documentation requirements while handling precision scientific instrumentation and components.
Assist with development and improvement of factory service procedures, troubleshooting guides, training materials, and test methods.
Other duties, as assigned.

Core Qualifications:

5+ years of relevant hands-on experience in electrical, mechanical, scientific, or precision instrumentation work, with demonstrated ability to troubleshoot and resolve complex technical issues.
Working knowledge of electronic and mechanical troubleshooting techniques and ability to interpret schematics, drawings, specifications, and technical procedures.
Experience using common diagnostic and test equipment such as digital multimeters and oscilloscopes, as appropriate to the work.
Strong analytical problem-solving skills with a disciplined, methodical approach to fault isolation and root-cause identification.
Ability to perform precise hands-on work with delicate components and assemblies while following documented processes and quality requirements.
Clear written and verbal communication skills and the ability to document technical work accurately.
Ability to work effectively both independently and collaboratively in a cross-functional, in-person factory environment.
Ability to prioritize multiple service activities while maintaining attention to detail, quality, and customer needs.
Strong customer service orientation with the ability to listen actively, ask effective diagnostic questions, set clear expectations, and communicate technical information to customers with varying levels of technical expertise.
Demonstrated professionalism, responsiveness, patience, and sound judgment when managing customer concerns, competing priorities, and time-sensitive service needs.
Ability to build collaborative relationships with customers and internal teams while maintaining ownership of issues through communication, follow-up, escalation, and resolution.

Preferred Qualifications:

Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Physics, Applied Science, or a related technical field.
Experience servicing, building, testing, or supporting AFMs, scanning probe microscopes, optical systems, motion-control systems, vacuum systems, or other precision scientific instruments.
Experience in a technical service, depot repair, manufacturing engineering, sustaining engineering, or field service environment.
Familiarity with basic software, networking, or computer hardware troubleshooting used with laboratory instrumentation.
Experience with ERP, CRM, service case management, or quality management systems.
Experience working within ESD-controlled environments and formal quality systems.
Customer-facing technical support or field service experience.
Experience providing customer training, remote technical support, or communicating service recommendations and repair outcomes for complex scientific or analytical instrumentation.

Salary:

In accordance with California law, the expected annual salary for this full-time, benefited position is between $85,000 - $110,000. The actual compensation will be determined considering factors such as relevant skills and experience and other factors permitted by law.

Oxford Instruments Perks and Benefits:

Generous benefit packages - We offer our employees competitive health insurance options, including Medical, Dental, and Vision plans.
Our 401k program has options for saving both pre- and post-tax dollars for retirement.
Paid Time Off (PTO) Work-life balance is a key part of our company culture here at OI, and we know that our employees do their best work when they can take the time they need to rest and recharge. Employees start with 4 weeks of PTO, which is accrued each pay period.
Holidays - We recognize 12 holidays this year
In addition to all the standard PTO options, Oxford Instruments proudly offers a generous and progressive paid family leave policy.
Professional Development - Oxford Instruments supports you and your professional development with $5,250 available in annual tuition reimbursement after 6 months of service.

Oxford Instruments is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Oxford Instruments is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

E-Verify:

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Note to recruitment agencies:

Oxford Instruments does not accept agency CV’s. Please do not forward details to our jobs alias, Oxford Instruments employees or any other company location. Oxford Instruments is not responsible for any fees

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.

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