Solutions Engineer (Radar) LVL II (Remote)

Solutions Engineer (Radar) LVL II (Remote)

Qualifications

• Previous experience with radar systems
• Previous experience representing, training, or teaching technical and complex equipment
• Comfortable working with customers in time critical situations, while maintaining a positive attitude to determine the root causes of issues while troubleshooting both hardware and software
• Experience in coordinating efforts across teams and organizations
• Experience working on a sales team
• Experience with Linux operating systems and using Command Line Interface
• Familiarity with computer programing languages such as Python or Matlab
• Basic understanding of digital signal processing functions and application to various sensor modalities
• Direct experience with radar signals is a plus
• Experience conducting data plotting and analysis
• US DOD Issued Security Clearance
• U.S Citizen
• Available to travel 50% of the time
• Regularly lift and handle up to 50 pounds

Knowledge, Skills, Abilities:

• Technical foundation and technical writing skills
• Multi-task, work independently, prioritize tasks, honor rules of engagements, and follow policies, procedures, and processes
• Organizational skills, with attention to detail with decision-making and follow-up skills
• Troubleshoot hardware and software issues
• Regularly lift, carry, and move equipment up to 50 pounds.
• Skilled in Microsoft Office (Excel, Word, PowerPoint)

Position Duties and Responsibilities:

• Self-driven to be a Subject Matter Expert (SME) on newly developed radar systems by studying system documentation, documentation of testing, and post-demo analysis
• Responsible for pre- and post-sales technical engagements supporting customer and partner relationships by presenting value of the radar products
• Represent the customer as a highly valued technical SME to industry partners, potential customers, and government agencies showcasing the products by performing on-site demonstrations at external events, conferences, and customer sites
• Troubleshoot radars and integrated hardware/software issues to include basic networking and Linux command line navigation
• Help the sales and technical teams improve the radar products by translating user operational needs into requirements for system and sub-system technology developments, regularly collecting customer feedback, and interfacing with customer product managers and engineers, and creating detailed reports and After-Action Reports (AARs) to provide feedback to manufacturer
• Lead installation planning and integration as well as execute deployment configuration, system tuning, technical support, and troubleshooting
• Engage in the planning and execution of demonstrations and customer engagements to ensure the successful fielding and operations of advanced radar systems
• Manage relationships with existing and potential customers and partners insuring a positive impression of the product
• Support the customers growing customer base by developing and maintaining training materials, including application notes, and user manuals
• CONUS or OCONUS travel may be required up to 50% on average
• Personal integrity, trustworthiness, and respect while representing and demonstrating the customers products, answering questions, and effectively communicating the value of the products