Jobs in the United States

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AURM Integration Engineering Lead
Dynetics, Inc
Huntsville, AL
Candidates must have knowledge of and experience with defense or commercial test engineering practices and processes · Candidates must have experience developing and executing hardware or software test plans and procedures
Added 1 min ago
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Forward Deployed Engineer Intern
Atalanta
Washington, DC
- $100,000 to $150,000 USD / year
…alongside our forward deployed engineers to bring Argo into customer environments and help users apply formal methods to their own systems. You will help model real customer architectures…
Added 1 min ago
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Software Engineer
Atalanta
Washington, DC
- $200,000 to $250,000 USD / year
As a Software Engineer at Atalanta you will be responsible for the development of Argo, our core AI-enabled mathematical reasoning platform. Your work will focus on building robust,…
Added 1 min ago
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Software Engineer Intern
Atalanta
Washington, DC
- $100,000 to $150,000 USD / year
…deployed engineers and applied mathematicians to bring Argo into customer environments and help users apply formal methods to their own systems. You will help model real customer…
Added 4 mins ago
Senior Data Engineer
AvidXchange, Inc.
Charlotte, NC
As a Senior Data Engineer at AvidXchange, you’ll design and build high-performing data solutions that power analytics, reporting, and business insights across the organization. This role…
Added 6 mins ago
Senior Customer Engineer
Computacenter AG & Co. oHG
Los Angeles, CA
A Senior Customer Engineer role responsible for providing technical support to customers, troubleshooting complex IT issues, managing escalations, coordinating technical teams, and ensuring…
Added 6 mins ago
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Plant Operations Coordinator (68730)
Sunward Steel Buildings, Inc.
Jamestown, ND
- $18 to $25 USD / hour
…barndominiums, agricultural buildings, and fitness centers, we engineer and manufacture fully custom solutions delivered to every state in the U.S. and across Canada. No two projects are…
Added 8 mins ago
Field Service Engineer III
ThermoFisher Scientific
Highland Heights, KY
We are seeking a highly skilled, self-motivated Field Service Engineer III to support our Bulk Elemental Analysis business. In this role, you will independently install, maintain,…
Added 8 mins ago
Quality Engineer
Thai Summit Kentucky Corporation
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Must have a valid Driver’s License and ability to obtain a Passport
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Physical AI Senior Engineer
Toyota
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Produce clear, detailed documentation to support future scaling and customer enablement.
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Service Desk Engineer
Gray Construction
Lexington, KY
Gray Inc. is looking to add a Service Desk Engineer to support the Technology Services team in our Lexington, KY Office.
Added 8 mins ago
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Mechanical Engineer - Non Oily Waste (Part-time)
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- Part-time
Noblis MSD’s mission is to support the Naval Sea Systems Command (NAVSEA) and, Naval Surface Warfare Center (NSWCPD) and their missions’ to enable research, development, test and…
Added 8 mins ago
Lead Information Security Engineer - Red Team
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Frankfort, KY
Red Team - Lead Information Security Engineer
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Federal Oracle Health Automation Engineer - Eggplant
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Frankfort, KY
- $23.8 to $56.83 USD / hour
The Federal Test Automation team is seeking a Staff Automation Engineer to support the Federal VA project. This role is responsible for designing, developing, and executing automated…
Added 8 mins ago
Senior Director Software Engineering
Capital One
Frankfort, KY
As a Senior Director, Full-stack Engineer at Capital One, you will lead high-performing engineering teams working to define the future of banking in the cloud. You will partner closely with…
Added 8 mins ago
Electrical Engineer - Distribution Design
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Louisville, KY
Valid driver's license required
Added 8 mins ago
Electrical Engineer III
Textron
Hunt Valley, MD
As an electrical engineer, you will perform a variety of assignments including conceptual design, engineering analysis, detailed sub-system electrical design, integration, test, and…
Added 8 mins ago
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Global Digital Product Manager
ADI Global Distribution
Louisville, KY
- $108,340 to $230,575 USD / year
YOU MUST HAVE:
Added 8 mins ago
Senior Coronary Cathworks Territory Manager - Louisville, KY
Medtronic
Louisville, KY · Lexington, KY
…teams, helping them adopt advanced coronary technologies that support confident clinical decision‑making and improve patient…
Added 9 mins ago
Sr. Staff Software Development Engineer
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Santa Clara, CA
…solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through…
Added 11 mins ago
Electrical Engineer
SAIC
Indianapolis, IN
SAIC is seeking a well-rounded Electrical Engineer to support test activities for a team of EEs, MEs, programmers and other project personnel involved in delivering concepts and products…
Added 11 mins ago
Supplier Quality Engineer
Sub-Zero Group, Inc.
Madison, WI
The Supplier Quality Engineer will engage the Sub Zero Group Inc. Team and Suppliers in the following:
Added 11 mins ago
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Manufacturing Systems Engineer in Wafer Packaging Manufacturing
Intel Corporation
NM
- $89,010 to $170,630 USD / year
This role requires regular onsite presence to support the successful development, ramp, and ongoing operation of a high-volume manufacturing or technology development fabrication facility.…
Added 11 mins ago
IC
Senior Semiconductor Manufacturing Engineer
Intel Corporation
NM
- $120,860 to $231,670 USD / year
We are seeking a full-time Senior Semiconductor Manufacturing Engineer to play a pivotal role in our high-volume fabrication facility. In this position, you will provide tactical and…
Added 12 mins ago
Forward Deployed Engineer
Banyan Software
United States
We are looking for an exceptional full-stack software engineer who will act as a Forward Deployed Engineer (FDE) to serve as the critical interface between the central AI Application…

Outreach

Forward Deployed Engineer, Onboarding Services

Remote, United States

$90,000 to $110,000 USD / year

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Job details

Pay: $90,000 to $110,000 USD / year
Posting language: English
Posted: Nov 12, 2026

Original job description

About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

About the Team

FDE, Onboarding Services sits within Professional Services. We're Outreach, CRM, GTM, and agentic AI experts and the main point of contact for customers after a sale is complete.

Our Onboarding Services FDEs are trusted advisors. They make every customer's onboarding and implementation exceptional, get AI Agents live and adopted, and set customers up to immediately start exceeding their KPIs.

The Role

You'll join our FDE, Onboarding Services team, chartered with onboarding and implementing new Outreach customers - from core platform configuration through delivery and adoption of our AI Agents.

You'll guide customers through best practices and hands-on configuration, providing strategic insight on GTM strategy, technical configuration, change management, and how best to engage their teams to drive adoption. You'll use AI to turn discovery conversations into clear requirements faster, spot adoption risk earlier in usage data, and spend more of your time on the strategic guidance customers hire us for.

The role mixes technology and business consulting with solution design and project management. You'll work across Sales, Presales, Customer Success, Education, Support, Product, and Engineering to keep the customer journey well documented, handoffs seamless, and customer feedback captured.

You'll own results for your implementations against Onboarding Services KPIs, and report to the Practice Manager, FDE Onboarding Services.

Key Performance Indicators: On-time go-live against agreed milestones, delivery within budget and margin, project utilization, customer sign-off and satisfaction, and AI Agent adoption at handoff - ultimately setting customers up for successful renewal and expansion.

Location: This is a remote role, based in the United States (Eastern or Central time zones preferred). There may be occasional in-person or team events.

Working Hours: This is a customer-facing role and will require working US-based business hours, with flexibility for key customer milestones. Your Daily Adventures Will Include

• Serve as the primary point of contact for customers through onboarding and implementation

• Deliver implementations on time, keeping customer teams up and running against agreed milestones

• Own delivery of Outreach's AI Agents (Research, Revenue, Personalization, Deal, and Meeting Prep) from configuration and prompt engineering through adoption

• Demonstrate project management excellence: keep stakeholders on track, stay within budget and margin, manage risk, and secure customer sign-off at project completion

• Drive platform and agent adoption during and after go-live

• Support existing customers who purchase additional services post-launch, including optimizations, technical audits, and expansions

• Identify opportunities for additional services, including Managed Services, and connect customers with the right teams to scope

• Document and manage customer information so handoffs between teams and resources are seamless

• Own the post-launch handoff of customers to Customer Success

• Partner with Support, Product, and Engineering to capture customer feedback and see it through

• Contribute to defining and refining Professional Services methodologies, assets, and programs, including how AI is embedded into our delivery workflows

• Track your KPIs and adjust quickly to stay on target

Our Vision Of You

• 3-5 years in professional services, consulting, implementation, or a related customer-facing technical role, ideally in SaaS

• Proven track record building trust and client relationships while delivering implementation excellence: inspiring, educating, driving adoption, and managing change

• AI-forward: you proactively adopt new AI tools and techniques and bring that expertise into customer conversations

• Hands-on experience configuring, tuning, or piloting AI agents, including prompt engineering and agent workflow design

• Strong project management: you set clear expectations, manage risk, and hold to timelines

• Communicates credibly at every level of a customer organization, from admins to executive leadership

• Self-starter, comfortable with ambiguity, quick to pick up complex technical concepts

• Breaks down ambiguous problems into concrete, manageable components

• Embodies our core values: Trusted Advisor, Win as One Team, and Take Ownership

Preferred Qualifications

• Experience implementing Outreach or a comparable sales engagement, conversation intelligence, or forecasting platform

• Knowledge of sales processes such as lead generation, pipeline management, and KPIs

• Experience with the software delivery lifecycle or application implementation

• Experience with CRM administration (Salesforce, Dynamics) and integrations

• History of improving processes, methodologies, programs, or frameworks

#remote

Why You’ll Love It Here

Flexible time off
401k to help you save for the future
Generous medical, dental, and vision coverage for full-time employees and their dependents
A parental leave program that includes options for a paid night nurse, and a gradual return to work
Infertility/ assisted reproductive services benefit
Employee referral bonuses to encourage the addition of great new people to the team
Snacks and beverages in the Office, along with fun events to celebrate
Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

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More about this job

Skills

Onboarding
Change management
Project management
Sales
Research
Workflow
Forecasting
Sales department processes
Lead generation
Salesforce
Microsoft Dynamics

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Work requirements

Jobs in the United States