T&E / Supplier Management Supervisor

About OUTFRONT We are one of North America’s most innovative media companies. We leverage the power of creative excellence, unbeatable locations and smart audience data to change the game for advertisers. Our purpose as a company is to help people, places and businesses grow stronger. To do this, we make meaningful connections between brands and people when they are outside of their homes through one of the largest and most diverse sets of out-of-home assets including billboards, transit and mobile displays across the U.S.. We connect diverse audiences across over 150 markets and conduct our business considering all our stakeholders, from clients and employees, to the communities where we operate. We are committed to creating a diverse and inclusive work environment that promotes the growth of our people. Come join our industry-leading team!

What We Offer

OUTFRONT offers a comprehensive benefits program including:

• Medical, Dental, Vision (including same and opposite-sex domestic partners)
• HSA and FSA plans, Family Benefits, Pet Benefits
• 401(k) Plan with an Employer Match
• Paid Time Off, Commuter Benefits, Educational Assistance
• Robust Diversity, Equity and Inclusion program including 6 Employee Resource Groups (ERGs)

Position Summary The T&E / Supplier Management Supervisor oversees the end-to-end Travel & Expense and supplier onboarding processes, ensuring efficient operations, strong controls, policy compliance, and a positive employee and supplier experience. The role leads T&E activities through SAP Concur, manages the corporate travel program with American Express GBT / Ovation Travel Group, and oversees supplier onboarding and vendor maintenance through Oracle Fusion.

Key Responsibilities

• Manage the full T&E lifecycle, including travel booking, expense reporting, auditing, reimbursement, and employee support.
• Oversee SAP Concur administration, policy compliance, exceptions, and escalations.
• Manage the corporate card and travel program and the relationship with American Express GBT / Ovation Travel Group.
• Oversee supplier onboarding and vendor master maintenance in Oracle Fusion, including supplier inquiries and escalations.
• Supervise the T&E / Supplier Management team, workload, service levels, and controls.
• Monitor KPIs and identify opportunities for automation, AI, and process improvement.
• Serve as the primary escalation point for employee, traveler, and supplier questions, ensuring timely, accurate, and professional resolution.
• Oversee customer support channels and team response times for T&E, corporate card, travel, and supplier onboarding inquiries.
• Promote a customer-focused service model by establishing service-level expectations, tracking satisfaction and recurring issues, and improving the overall employee and supplier experience.
• Develop and maintain user guides, FAQs, training materials, and communications that make T&E and supplier processes clear and easy to navigate.
• Partner with American Express GBT / Ovation Travel Group, Finance, Procurement, HR, and OTS/IT to resolve complex cases and address root causes.

Qualifications

• 5+ years of experience in T&E, Accounts Payable, Supplier Management, or Shared Services.
• Supervisory or team-lead experience preferred.
• Experience with SAP Concur and Oracle Fusion strongly preferred.
• Strong operational, analytical, customer-service, and process-improvement skills.
• Strong analytical and problem-solving skills, with the ability to identify trends, evaluate root causes, and translate data into actionable improvements.
• Proficiency in reporting and data analysis, including monitoring KPIs, service levels, cycle times, exceptions, and compliance metrics.
• Experience using AI, automation, or digital tools to streamline processes, strengthen controls, and improve employee and supplier support.
• Ability to partner with Finance, Procurement, HR, OTS/IT, business leaders, and external service providers.
• Strong written and verbal communication skills, with the ability to manage escalations and explain policies and processes clearly.

The salary range for this role is $75,000- $80,000 annually. Compensation is determined during our interview process by assessing a candidate’s experience and skills relative to internal peers and market benchmarks evaluated for the scope and responsibilities of the position, and collective bargaining agreement terms. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New Jersey Salary Transparency Law.

To all Recruitment Agencies: OUTFRONT Media LLC does not accept agency and unsolicited resumes. Please do not forward resumes to our OUTFRONT Media employees or any other company location.

OUTFRONT Media is not responsible for any fees related to unsolicited resumes.

OUTFRONT Media Is An Equal Opportunity Employer

All applicants shall receive equal consideration without regard to race, color, religion, gender, marital status, gender identity or expression, sexual orientation, national origin, age, veteran status or disability.