Business Development Manager

OutcomesAI is a healthcare technology company building an AI-enabled nursing platform designed to augment clinical teams, automate routine workflows, and safely scale nursing capacity. Our solution combines AI voice agents and licensed nurses to handle patient communication, symptom triage, remote monitoring, and post-acute care - reducing administrative burden and enabling clinicians to focus on direct patient care.

Our core product suite includes:

• Glia Voice Agents – multimodal conversational agents capable of answering patient calls, triaging symptoms using evidence-based protocols (e.g., Schmitt-Thompson), scheduling visits, and delivering education and follow-ups.
• Glia Productivity Agents – AI copilots for nurses that automate charting, scribing, and clinical decision support by integrating directly into EHR systems such as Epic and Athena.
• AI-Enabled Nursing Services – a hybrid care delivery model where AI and licensed nurses work together to deliver virtual triage, remote patient monitoring, and specialty patient support programs (e.g., oncology, dementia, dialysis).

Our AI infrastructure leverages multimodal foundation models - incorporating speech recognition (ASR), natural language understanding, and text-to-speech (TTS) - fine-tuned for healthcare environments to ensure safety, empathy, and clinical accuracy. All models operate within a HIPAA-compliant and SOC 2–certified framework. OutcomesAI partners with leading health systems and virtual care organizations to deploy and validate these capabilities at scale. Our goal is to create the world’s first AI + nurse hybrid workforce, improving access, safety, and efficiency across the continuum of care.

The Role

This is not a traditional, script-reading outbound role. At OutcomesAI, the Business Development Representative sits at the intersection of pipeline generation, demand generation, and brand enablement.

You will be responsible for sourcing high-value enterprise pipeline through direct outbound outreach (cold calling, email, LinkedIn) while simultaneously creating marketing collateral, customer stories, and event promotions needed to effectively hit new pipeline targets.

Key Responsibilities

Outbound Sales & Pipeline Generation

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• Execute multi-touch outbound cadences combining cold calling, personalized email sequences, video messaging, and LinkedIn networking to target decision-makers (VPs, Directors, and C-Suite leaders in Patient Access, Ambulatory Nursing and Clinical Contact Centers).
• Schedule qualified introductory and discovery calls for the sales team.

Collateral & Content Development

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• Partner with leadership and technical teams to produce compelling sales enablement assets: product one-pagers and case studies.
• Translate complex technical capabilities into clear, outcome-oriented messaging tailored to non-technical business buyers.

Webinar & Event Promotion

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• Co-design and execute promotion strategies for webinars and trade shows
• Drive targeted attendance through outbound invitation campaigns, organic social posts, and email marketing.
• Run end-to-end pre- and post-event follow-up cadences to convert webinar/trade show attendees into qualified sales pipeline.

Brand Presence & Social Selling

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• Build and maintain a vibrant top-of-funnel presence on LinkedIn, positioning OutcomesAI as a thought leader in real-world AI implementation.
• Monitor relevant industry discussions, communities, and competitor movements to identify emerging prospecting triggers.

What You Bring What You Bring

Experience: 3–5 years of experience in B2B sales development (SDR/BDR), product marketing, growth marketing, or a hybrid GTM role - ideally within B2B SaaS, data/analytics, or artificial intelligence. Healthcare experience is a plus.

Cold Calling Confidence: Demonstrated comfort picking up the phone, navigating gatekeepers, holding consultative peer-to-peer conversations with senior executives, and handling objections gracefully.

Content & Storytelling Chops: Exceptional business writing and narrative skills. Ability to write clean, persuasive copy for cold outreach and case studies

Tech Stack Familiarity: Hands-on experience with modern sales and marketing platforms:

CRM: HubSpot or Salesforce

Prospecting & Cadence: Zoominfo, LinkedIn, etc

Builder Mindset: High agency, intellectual curiosity about applied AI, and comfort working in an evolving, high-growth environment where processes are actively being established.

What We Offer Direct Impact: Significant visibility with founding leadership and the opportunity to directly shape our GTM playbook.

Career Trajectory: Cream rises to the top. In a high-growth startup, excellent performance, proven competency and work can provide upward mobility

Competitive Package: Base salary plus uncapped commission

Flexible Work Culture: Remote-first operating model with provided laptop.

Comprehensive Benefits: Medical, dental, vision coverage and basic life insurance, company 401k matching, flexible paid time off (PTO) and company holidays.