Technical Services Technician
- PA, United States
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Job details
- Posting language
- English
- Posted
Original job description
Building the people that build the world.
CUES is part of the SPX Detection and Measurement platform. It is the world’s leading developer of water, wastewater, and storm water inspection equipment. With CCTV cameras, pre-built vehicles, and software for pipeline inspection and rehabilitation, we improve the safety and reliability of our water infrastructure systems.
With separate platforms in Detection and Measurement markets as well as HVAC markets, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. How you will make an Impact (Job Summary)
SPX is a diverse team of unique individuals who all make an impact. As a Technical Services Technician with Pipeline Inspection Partners Corp. (PIPC), you will primarily support SolidFX (SFX) processing, quality review, and reporting for 2D and 3D inspection data. You will also support field projects, equipment operations, and customers as needed, gaining practical experience with the inspection technologies and data used throughout the project lifecycle.
What you can expect in this role (Job Responsibilities)
While each day brings new opportunities at SPX, your core responsibilities will be:
SolidFX Processing & Reporting
- Assist with SolidFX (SFX) processing, quality review, and preparation of 2D and 3D customer deliverables.
- Review inspection data and project information for completeness, accuracy, and quality.
- Assist with identifying processing issues or data requiring additional technical review.
- Maintain organized project files, processing records, and technical documentation.
- Develop proficiency with PIPC's SolidFX processing applications, inspection technologies, and reporting standards.
Project & Customer Support
- Work with project managers, technical staff, field personnel, and customers to support project completion.
- Assist with technical questions, project documentation, and delivery activities.
- Support improvements to processing procedures, quality standards, and technical workflows.
Field & Equipment Support
- Support field projects involving pipeline inspection technologies and systems as needed.
- Assist with equipment setup, operation, troubleshooting, and data collection.
- Assist with equipment preparation, inspection, maintenance, and logistics.
- Work with customers and field personnel during project execution.
- Support other technical and operational needs as required.
What we are looking for (Experience, Knowledge, Skills, Abilities, Education)
We each bring something to the table, and we are looking for someone who has:
Required Experience
- Strong computer and general technical skills.
- Strong technical aptitude and ability to learn specialized software and inspection technologies.
- Strong attention to detail and commitment to quality.
- Strong organizational, troubleshooting, and problem-solving skills.
- Effective communication and customer service skills.
- Ability to work independently on assigned tasks and collaboratively as part of a team.
- Valid driver's license and willingness to travel as required.
Preferred Experience, Knowledge, Skills, and Abilities
- Experience with data processing, technical reporting, quality review, or similar technical work.
- Experience working with 2D or 3D data, visualization, or other technical information.
- Experience with video, sonar, LiDAR, or related inspection technologies.
- Experience in pipeline inspection, utilities, infrastructure, field service, or related technical industries.
- Mechanical or electronic troubleshooting experience.
Education & Certifications
- Two-year technical degree, military technical experience, or equivalent work experience preferred.
- Ability to obtain required safety and industry certifications.
Travel & Working Environment
- The majority of work is expected to be performed in an office-based technical processing environment.
- Field assignments and overnight travel will be required at times.
- Work may be performed in office, field, warehouse, utility, or industrial environments.
- Ability to lift and move equipment and work in industrial environments, with or without reasonable accommodation.
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
- Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
- Competitive health insurance plans and 401(k) match, with benefits starting day one
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.
SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.
More about this job
Skills
- Inspection
- Reporting
- Documentation
- Customer service
- Troubleshooting
- Logistics
- Attention to detail
- Problem solving
- Communication skills
- Work independently
- Valid driver's licence
- Process data