Jobs in the United States

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Marketing Manager
AG EXPRESS ELECTRONICS INC
Des Moines, IA
Develop and maintain practical workflows for project intake, prioritization, content development, reviews, approvals, and implementation.
Added 3 mins ago
C
Assoc Subcontracts Spec
CB&I
Plainfield, IL
- $63,045 to $78,806 USD / year
Assisting with subcontracting strategy development for the subcontracts manager, ensuring all contracts are incorporated and negotiated to include the project's required flow-down…
Added 3 mins ago
Sr Business Development Spec
CB&I
The Woodlands, TX
Customer Relationso Foster and develop positive customer relationships.o Listen to customer needs and assist in the development of project solutions that satisfy those requirements and…
Added 3 mins ago
Sales Manager
Graybar Electric Company, Inc.
Lincoln, NE
As a Sales Manager at Graybar you will be responsible for attaining or exceeding the sales and gross margin rate budgets for the sales territory and implementing the district's market…
Added 4 mins ago
Contract Design Manager
Ascension
Remote, United States
Schedule: Day Shift | Full-time
Added 4 mins ago
Webmaster Marketing Content Administrator - Denver Health Medical Plan (Must Live in Colorado. Weekly On Site Requirement)
Denver Health and Hospital Authority
Denver, CO
We are recruiting for a mission-driven Webmaster Marketing Content Administrator - Denver Health Medical Plan (Must Live in Colorado · * Must live in Colorado
Added 4 mins ago
Business Development Project Manager - Rental
John Deere
Moline
Title: Business Development Project Manager - Rental - 126031
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Trial Committee Manager - Remote/Hybrid (Independent Trial Committee Mgmt Experience Required)
Syneos Health, LLC
Remote, United States
Provide regular and timely status updates to internal and customer project teams regarding MCAM scoped services, including risks to delivery such as timeline delays and serve as a central…
Added 6 mins ago
Network and Systems Manager
Auxiant
Cedar Rapids, IA
The Manager, Network & Systems is responsible for the leadership, technical direction, and operational delivery of the Network, Systems, and Security operations team - carrying full…
Added 6 mins ago
Network and Systems Manager
Auxiant
Madison, WI
The Manager, Network & Systems is responsible for the leadership, technical direction, and operational delivery of the Network, Systems, and Security operations team - carrying full…
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Deputy Program Manager
Chenega Corporation
Huntsville, AL
Must have valid U.S Passport · Must have active Top Secret Clearance with SCI eligibility
Added 6 mins ago
Senior Project Manager
Chenega Corporation
Washington
Project Management Professional (PMP) certification required or highly preferred
Added 7 mins ago
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Remote Field Services Specialist (Electrical and Instrumentation)
Bechtel
Reston, VA
- $123,400 to $178,500 USD / year
…of field engineering activities. The individual will support project execution while driving development, integration, and adoption of technologies that enhance remote support of…
Added 8 mins ago
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Manager Risk Management-Hybrid
Logix Federal Credit Union
Valencia, CA
- $126,498.04 to $196,071.96 USD / year
The Manager, Risk Management is responsible for overseeing fraud prevention, detection, investigation and loss recovery strategies for the Credit Union and will supervise and direct the…
Added 8 mins ago
Software Development Manager, Amazon Software Builder Experience - Change Review, Amazon Software Builder Experience – Change Auto Review Experience (CRUX)
Amazon.com Services LLC
Seattle, WA
AI-assisted development is changing the volume and nature of software changes and increasing the importance of reliable review and merge workflows. We are looking for a Software Development…
Added 8 mins ago
ERP Functional Analyst - SCM, Warehouse & Procurement
Particle Measuring Systems, Inc.
Niwot, CO
…place to live. Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and…
Added 8 mins ago
ERP Functional Analyst - Finance, Compliance, O2C
Particle Measuring Systems, Inc.
Niwot, CO
…place to live. Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and…
Added 8 mins ago
Mgr - Safety
Oshkosh Corporation
Bradenton, FL
As the Safety Manager, you will be a key member of the site leadership team, responsible for leading the development, implementation, and continuous improvement of safety programs and…
Added 8 mins ago
Program Manager
Oshkosh Corporation
New Hudson, MI
7–10 years of defense industry experience serving in the role of program or project manager.
Added 9 mins ago
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Dietician
UWSTP University of Wisconsin Stevens Point
Stevens Point, WI
- $50,000 to $70,000 USD / year
The Food Safety Manager is supervised by the Associate Director of University Dining. The University Dining Department has service units located within the DeBot Residential Dining Center…
Added 10 mins ago
Automation Engineer, Project Manager
BOCCARD
Riverton, UT
The Automation Project Manager is responsible for overseeing the successful execution of automation projects, with a primary focus on the Electrical, Industrial IT, and Automation (EIA)…
Added 11 mins ago
Sales Operations Supervisor
Bobrick Washroom Equipment, Inc.
North Hollywood, CA
…facilitation, implementation, ongoing administration, and EDI project management, with a focus on meeting deadlines and ensuring completion. The role also generates and facilitates…
Added 11 mins ago
HR Business Partner ( Dallas)
The Planet Group
Dallas, TX
Bachelor's degree or relevant HR certification required; both preferred
Added 12 mins ago
Technical Manager I - Critical Facilities (Electrical)
Syska Hennessy Group
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Successful candidates must have a current PE registration and must have Healthcare design experience
Added 12 mins ago
Communications & Design Associate
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We're looking for someone who is a strong communicator, capable designer, organized project manager, and collaborative teammate. You do not need experience in every area listed below. We're…

Our Bond

Manager, Operations & Customer Success

Florham Park, NJ, United States

$85,000 to $110,000 USD / year

Apply on ourbond.breezy.hr About employer

Applications open in a new tab.

Job details

Pay: $85,000 to $110,000 USD / year
Posting language: English
Posted: Nov 12, 2026

Original job description

Bond is growing and seeking a dynamic Manager of Operations and Customer Success. This role is multifaceted, requiring an exceptionally organized, adaptable, energetic, collaborative, and self-starting team member that is also comfortable representing the company in customer-facing engagements.

What you'll do:

Lead and Manage operations, ensuring goals are met on a daily and hourly basis and being positioned to assist agents and clients alike should a concern arise.
Represent Bond to customers, partners, the public, government, and other external sources
Establish short-range and achieving long-range objectives and strategies and drive action to achieve them in a member and subscriber-based environment.
Develop and enhance processes to strengthen the Operations Framework
Identify the training needs of others, developing formal developmental, training/mentoring programs, and teaching or instructing others
Effectively evaluate situations, identify critical issues, and support team members in a high-intensity environment.
Establish or suggest improvements to applications, ideas, relationships, systems, or contributions.
Coordinate the creation of staffing solutions
Identify and analyze trends and patterns and produce strategic reports, dashboards, metrics and presentation to Senior Leadership
Coordinate the Work and Activities of Others to ensure results are Timely, Accurate, and Complete.
Scheduling events, programs, and activities, as well as the work of others
Employees will be exposed to sensitive data and must comply with all data privacy laws, regulations, standards and policy requirements.
All other duties as assigned.

Required Skills & Experience

Bi-lingual: Fluent in English and one of the following languages (Spanish, French, Hebrew or Portuguese)
3+ years experience representing an organization to large, enterprise customers, the public, government, and other external sources
3+ years of project management experience
2+ years of management experience in a restricted/controlled action environment (e.g., EMT, first responder, military, police, security)
2+ years of experience in client management / customer success
Experience owning complex, high-availability/24x7 operations where service quality, response times, escalation management, and quality control are critical
Demonstrated experience leading supervisors and larger, multi-layered teams
Demonstrated success influencing and leading cross-functional initiatives across Operations, Customer Success, Product, Technology, Sales, etc.
Experience developing KPIs, quality frameworks and management systems, and using data to drive organizational performance
Proficient computer skills, including Microsoft Office, G-Suite, iOS, and Android
Familiarity with principles and methods for curriculum, training, and associated measurements
Ability to successfully complete a thorough background and reference check; must comply with all data privacy laws, regulations, and policies given exposure to sensitive data

Personal Attributes

Strong critical thinking and judgment - proven ability to make high-impact decisions independently, with incomplete information and under time pressure
Strong presentation and communication skills, including the ability to mediate conflict and navigate disagreements with tact and diplomacy
Strong social perceptiveness and situational awareness
High energy, high attention to detail, process-oriented, and professional

Nice to have

Completion of a bachelor’s degree
Military service (combat preferred)
Demand planning, forecasting & scheduling

Total Rewards As a high-tech security start up, efficiency is vital to the work we perform daily. As a result, we've built a workplace culture that respects your time, allows you to take ownership of your projects and find opportunities to lead in your day-to-day experience. We’ve been thoughtful in our approach to benefits, rewards, and perks that will impact our team members holistically as we continue to scale and grow.

Why you should join us:

Health insurance premiums for all full-time team members, heavily subsidized for you and your dependents.
Competitive starting Salary for Full-Time positions, commensurate with geographic location and skills/qualifications, plus benefits and bonus potential – see below).
Bonus for full-time team members.
Stock option grants at a high growth startup.
Generous time off and sick time benefits.
You'll have the opportunity to support our members as they use our impactful and critical service.
Complete meritocracy: we reward people based on their contribution to the mission and adherence to the Bond culture not on other factors.
Bond security services for you and your loved ones ($450 value per person)
Growth and development opportunities to advance your career – as we grow as a startup, we strive to promote from within.

About Bond:

Bond is a US based International personal security company that is revolutionizing Security with its novel paradigm of AI-Powered Preventative Personal Security. Specifically, Bond operates as a pre-emergency Personal Security Companion/guardian, available to look after Bond members (end-users) when they are uncomfortable. Bond can detect anomalies/threats, engage to check on the members, calm them down, guide them, deter unwanted company and orchestrate first responders. Bond’s mission is: personal security for all. Bond is operational in 28 countries and growing. The largest corporations in the world are adopting Bond for all employees (not just for executives, but also retail store employees, sales associates, drivers, home care nurses, etc.), cities and universities. Watch this video Bond combines cutting edge technologies and AI with 24/7 Bond Personal Security Agents who respond in seconds from Bond Command Centers around the world. Bond is experiencing hyper growth and is seeking highly motivated, energetic team-members who want to be part of a mission and grow with the company and its highly meritocratic culture. Bond advisors include leading security experts around the world, former heads of metropolitan and national police departments, heads of FBI and Secret Service, military special ops units, cyber security bureaus and more. Come join the Bond mission. Bond is an equal opportunity employer and values diversity at our company. All applicants will be considered without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), sexual orientation, age, marital status, veteran status, or disability status. Bond maintains a drug-free workplace and may perform pre-employment substance abuse testing and background checks, where permitted by law.

Apply on ourbond.breezy.hr About employer

More about this job

Skills

Coaching
Teaching
Instruct others
Scheduling
Project management
First response
Quality control
Sales
Computer skills
Microsoft Office
Google Workspace
Critical thinking
Communication skills
Attention to detail
Forecasting

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Work requirements

Jobs in the United States