Jobs in the United States

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Production System Green Belt
Kuehne+Nagel
Plainfield, IN
Support operations in the development of Kuehne and Nagel Excellence levels in the region from Blue through Gold
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Sr. Manager, Inbound Logistics Planning
Rivian
Plymouth, MI
Added just now
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Regional Payroll Director, Americas (Bilingual English/Spanish Required)
NielsenIQ
Remote, United States
- $132,000 to $182,000 USD / year
…U.S. headquarters and executive payroll, established country operations, and countries transitioning to NIQ’s global payroll platform. It leads a geographically dispersed organization of…
Added 1 min ago
Regional Strategic Business Development Manager
GardaWorld
San Francisco, CA
…properties, construction projects, logistics facilities, industrial operations, and critical…
Added 1 min ago
Legal Operations
Guggenheim Partners Investment Management Holdings, LLC
NY
Guggenheim Investments (“GI” or “Firm”) is seeking a dynamic associate to join its Legal Operations team. This individual will report to the Head of Legal Operations and assist with…
Added 1 min ago
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IT Software Manager
Procter & Gamble
CINCINNATI, OH
- $92,000 to $116,500 USD / year
…feedback to guide decisions. This role partners across business, operations, engineering, architecture, security, and external providers to deliver measurable, reliable, secure, and…
Added 1 min ago
Director of Product, Retail Intelligence (In-Office Plano, TX)
Anderson Merchandisers LLC
United States
…Data Owner, internal engineering and analytics teams, field operations, commercial leaders, customers, and external development partners to create products that are measurable, reliable,…
Added 2 mins ago
Servicing, Efficiency and Transformation (SET) Associate
Freddie Mac
McLean, VA
…This position serves as a critical bridge between business operations and technology, helping to modernize servicing processes, reduce operational risk, enhance reporting capabilities, and…
Added 2 mins ago
Senior SAP CPI Developer
Everpure
Santa Clara, CA
At Everpure™, we empower innovators by simplifying how the world interacts with data. As a Sr. SAP CPI Developer on our expanding enterprise applications team, you will architect, deploy,…
Added 2 mins ago
Senior SAP ABAP Developer
Everpure
Santa Clara, CA
As a Senior SAP ABAP Developer on Everpure's expanding Enterprise Applications team, you will architect the scalable, modern SAP S/4HANA backbone that powers our global business operations.…
Added 2 mins ago
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Year-Round Graduate Internship - AI/Machine Learning Time Series Modeling
NLR
Remote, United States
- $44,500 to $71,200 USD / year
Added 3 mins ago
Strategic Partnerships and Sales Enablement Manager
Gen Digital Inc.
Remote, United States
Added 3 mins ago
Strategic Partnerships Manager
Gen Digital Inc.
Remote, United States
Added 3 mins ago
Lead Director, ABX Performance & Value Realization
CVS Health
Hartford, CT · Tallahassee, FL · Springfield, IL · Boston, MA · Albany, NY · Harrisburg, PA
· Knowledge of clinical and health plan operations.
Added 3 mins ago
Lead Director, Capital Planning & Portfolio Governance
CVS Health
Hartford, CT · Tallahassee, FL · Springfield, IL · Boston, MA · Albany, NY · Harrisburg, PA
· Knowledge of clinical and health plan operations.
Added 3 mins ago
Lead Director, Strategic Initiatives & Transformation
CVS Health
Hartford, CT · Tallahassee, FL · Springfield, IL · Boston, MA · Albany, NY · Harrisburg, PA
· Knowledge of clinical and health plan operations.
Added 4 mins ago
Cloud Infrastructure Engineering Manager
LevelTen Energy
Seattle, WA
Run day-to-day operations. Own the reliability and operations of our GCP environments, including on-call, incident response, and postmortems, and partner with our program management team on…
Added 4 mins ago
FEMA Public Assistance - Technical Specialist - Reservist On Call
ICF Incorporated, LLC
Reston, VA
Must Have qualifications must be met to be considered · MUST HAVE Qualifications:
Added 4 mins ago
Senior Account Specialist – Whole Homes Programs
ICF Resources, LLC
Newark, NJ
Must have a valid driver's license and successfully pass a Motor Vehicle Records (MVR) check and a drug screening
Added 4 mins ago
Account Manager- Energy Efficiency
ICF Resources, LLC
Salisbury, MD
Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check · Must have a reliable vehicle for local field travel throughout Cecil County, Kent County, Queen Anne’s County, and Caroline County, Maryland
Added 6 mins ago
Sales Commissions Analyst
LaunchDarkly
Remote, United States
Working with Sales and Customer Success leaders, Revenue Operations, Finance, and Payroll, this analyst will investigate discrepancies, support quota and plan administration, and deliver ad…
Added 6 mins ago
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Inside Sales Representative
Aston Carter
Santa Fe Springs, CA
- $30 to $31 USD / hour
Coordinate with internal departments to support timely and complete order fulfillment, including production, logistics, and operations teams.
Added 6 mins ago
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Order Entry Specialist
Aston Carter
Lenexa, KS
- $19 to $21 USD / hour
Job DescriptionWe are seeking a Customer Service & Order Support Specialist to join a fast-paced customer operations team. This role is responsible for managing inbound customer…
Added 6 mins ago
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Manager, Marketing and Communications
BME Strategies
Remote, United States
- $87,360 to $120,640 USD / year
Minimum 6 years of relevant professional experience required
Added 7 mins ago
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Senior Growth Marketing Strategist
Clients Blackbox, Inc.
Remote, United States
- $90,000 to $125,000 USD / year
You'll report to the Associate Director of Operations and be directly accountable for client performance, relationships, and retention.

Our Bond

Manager, Operations & Customer Success

Florham Park, NJ, United States

$85,000 to $110,000 USD / year

Apply on ourbond.breezy.hr About employer

Applications open in a new tab.

Job details

Pay: $85,000 to $110,000 USD / year
Posting language: English
Posted: Nov 12, 2026

Original job description

Bond is growing and seeking a dynamic Manager of Operations and Customer Success. This role is multifaceted, requiring an exceptionally organized, adaptable, energetic, collaborative, and self-starting team member that is also comfortable representing the company in customer-facing engagements.

What you'll do:

Lead and Manage operations, ensuring goals are met on a daily and hourly basis and being positioned to assist agents and clients alike should a concern arise.
Represent Bond to customers, partners, the public, government, and other external sources
Establish short-range and achieving long-range objectives and strategies and drive action to achieve them in a member and subscriber-based environment.
Develop and enhance processes to strengthen the Operations Framework
Identify the training needs of others, developing formal developmental, training/mentoring programs, and teaching or instructing others
Effectively evaluate situations, identify critical issues, and support team members in a high-intensity environment.
Establish or suggest improvements to applications, ideas, relationships, systems, or contributions.
Coordinate the creation of staffing solutions
Identify and analyze trends and patterns and produce strategic reports, dashboards, metrics and presentation to Senior Leadership
Coordinate the Work and Activities of Others to ensure results are Timely, Accurate, and Complete.
Scheduling events, programs, and activities, as well as the work of others
Employees will be exposed to sensitive data and must comply with all data privacy laws, regulations, standards and policy requirements.
All other duties as assigned.

Required Skills & Experience

Bi-lingual: Fluent in English and one of the following languages (Spanish, French, Hebrew or Portuguese)
3+ years experience representing an organization to large, enterprise customers, the public, government, and other external sources
3+ years of project management experience
2+ years of management experience in a restricted/controlled action environment (e.g., EMT, first responder, military, police, security)
2+ years of experience in client management / customer success
Experience owning complex, high-availability/24x7 operations where service quality, response times, escalation management, and quality control are critical
Demonstrated experience leading supervisors and larger, multi-layered teams
Demonstrated success influencing and leading cross-functional initiatives across Operations, Customer Success, Product, Technology, Sales, etc.
Experience developing KPIs, quality frameworks and management systems, and using data to drive organizational performance
Proficient computer skills, including Microsoft Office, G-Suite, iOS, and Android
Familiarity with principles and methods for curriculum, training, and associated measurements
Ability to successfully complete a thorough background and reference check; must comply with all data privacy laws, regulations, and policies given exposure to sensitive data

Personal Attributes

Strong critical thinking and judgment - proven ability to make high-impact decisions independently, with incomplete information and under time pressure
Strong presentation and communication skills, including the ability to mediate conflict and navigate disagreements with tact and diplomacy
Strong social perceptiveness and situational awareness
High energy, high attention to detail, process-oriented, and professional

Nice to have

Completion of a bachelor’s degree
Military service (combat preferred)
Demand planning, forecasting & scheduling

Total Rewards As a high-tech security start up, efficiency is vital to the work we perform daily. As a result, we've built a workplace culture that respects your time, allows you to take ownership of your projects and find opportunities to lead in your day-to-day experience. We’ve been thoughtful in our approach to benefits, rewards, and perks that will impact our team members holistically as we continue to scale and grow.

Why you should join us:

Health insurance premiums for all full-time team members, heavily subsidized for you and your dependents.
Competitive starting Salary for Full-Time positions, commensurate with geographic location and skills/qualifications, plus benefits and bonus potential – see below).
Bonus for full-time team members.
Stock option grants at a high growth startup.
Generous time off and sick time benefits.
You'll have the opportunity to support our members as they use our impactful and critical service.
Complete meritocracy: we reward people based on their contribution to the mission and adherence to the Bond culture not on other factors.
Bond security services for you and your loved ones ($450 value per person)
Growth and development opportunities to advance your career – as we grow as a startup, we strive to promote from within.

About Bond:

Bond is a US based International personal security company that is revolutionizing Security with its novel paradigm of AI-Powered Preventative Personal Security. Specifically, Bond operates as a pre-emergency Personal Security Companion/guardian, available to look after Bond members (end-users) when they are uncomfortable. Bond can detect anomalies/threats, engage to check on the members, calm them down, guide them, deter unwanted company and orchestrate first responders. Bond’s mission is: personal security for all. Bond is operational in 28 countries and growing. The largest corporations in the world are adopting Bond for all employees (not just for executives, but also retail store employees, sales associates, drivers, home care nurses, etc.), cities and universities. Watch this video Bond combines cutting edge technologies and AI with 24/7 Bond Personal Security Agents who respond in seconds from Bond Command Centers around the world. Bond is experiencing hyper growth and is seeking highly motivated, energetic team-members who want to be part of a mission and grow with the company and its highly meritocratic culture. Bond advisors include leading security experts around the world, former heads of metropolitan and national police departments, heads of FBI and Secret Service, military special ops units, cyber security bureaus and more. Come join the Bond mission. Bond is an equal opportunity employer and values diversity at our company. All applicants will be considered without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), sexual orientation, age, marital status, veteran status, or disability status. Bond maintains a drug-free workplace and may perform pre-employment substance abuse testing and background checks, where permitted by law.

Apply on ourbond.breezy.hr About employer

More about this job

Skills

Coaching
Teaching
Instruct others
Scheduling
Project management
First response
Quality control
Sales
Computer skills
Microsoft Office
Google Workspace
Critical thinking
Communication skills
Attention to detail
Forecasting

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Work requirements

Jobs in the United States