Lead Case Manager

Lead Adult Services Case Manager Otero County Department of Human Services General Responsibilities Provides direct case management to adults, adults with disabilities, and adults who may be unable to protect their own interests. Offers support to the Adult Services unit staff and assists the Adult Services Manager with daily operations, staff guidance, quality assurance, compliance monitoring, training, and interpretation of rules, regulations, and policies.

Key Responsibilities

• Provides direct case management to older adults, adults with disabilities, and adults who may be unable to protect their own interests.
• Provides programmatic and technical support to the Adult Services unit.
• Assists the Adult Services Manager with daily operations, staff guidance, quality assurance, compliance monitoring, training, and interpretation of applicable rules, regulations, policies, and state requirements.
• Promotes consistent, person-centered services and supports compliance with applicable state and federal requirements, program contracts, and departmental policies.

Required Education and Experience

• Bachelor’s degree in behavioral science or a related field; or
• Three (3) years of experience in a related field preferred.
• Equivalent education and experience may be considered in accordance with county hiring policies.

Compensation & Benefits

• Salary Range: $22.33 - $24.47 / hour ($3,870.00 - $4,242.00 monthly), negotiable based on qualifications and experience.
• Benefits Offered: Retirement match (6%), health, dental, and vision insurance, life insurance, paid leave, 12 paid holidays, and either a county-provided vehicle or a monthly vehicle allowance.

Application Process & Deadline

• How to Apply: Submit a completed Otero County application to hr@oterogov.org. Incomplete application packets will not be considered.
• Application Deadline: November 13, 2026