Operations Manager - 1st Shift

As a premier global food provider, the OSI Group partners with the world’s leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe.

Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We’re looking for individuals who thrive in an entrepreneurial environment and who enjoy working as a team to deliver unparalleled service and solutions to our customers.

Role Summary

In this role, you are responsible for managing production operations at the facility level to ensure that established goals and objectives with regards to quality, team member engagement, price, safety, efficiency, and customer requirements are achieved.

Role Responsibilities

• Manage a team of 1–5 direct reports, including responsibility for hiring, performance management, coaching, and employee development.
• Establish production department objectives related to quality, safety, productivity, and cost while driving continuous improvement across all areas of operations.
• Develop and implement methods to monitor and measure department performance, identify opportunities for improvement, and manage production efficiency, manufacturing variances, material waste, labor expenses, and other key profitability indicators.
• Ensure inventory accuracy and achievement of established key performance indicators (KPIs).
• Provide direct reports with the information, training, direction, guidance, and resources necessary to achieve individual, departmental, and company objectives.
• Monitor performance and results, providing feedback, corrective action, and redirection as needed to ensure established goals are met.
• Ensure compliance with company policies and applicable regulatory requirements, including workplace safety, employment practices, quality standards, work rules, Good Manufacturing Practices (GMPs), and Hazard Analysis and Critical Control Points (HACCP) requirements.
• Communicate operational expectations, verify employee understanding, and address performance or compliance concerns as necessary.
• Participate in the development and implementation of new manufacturing processes, products, and systems by providing operational expertise, recommendations, and improvement opportunities.
• Collaborate with existing, prospective, and new customers during presentations, facility tours, and operational reviews, providing expertise regarding production processes and capabilities.
• Develop, implement, and maintain operational policies and procedures that support departmental and organizational objectives.
• Lead cross-functional coordination among Operations, Quality, Safety, Human Resources, and Maintenance to resolve operational issues and support achievement of facility objectives.
• Promote a safe working environment by ensuring appropriate safety training, proper use of personal protective equipment (PPE), and consistent adherence to applicable safety policies, procedures, regulations, standards, and laws.
• Perform other duties as assigned.

Experiences & Skills

• 5+ years of experience in related field is preferred.
• Supervising and managing departments and individuals involved in food processing, preferred.
• Ability to communicate effectively in writing and verbally with employees at all levels of the organization.
• Ability to manage multiple priorities at one time using effective organizational skills and judgment in an environment of frequently changing circumstances.
• Excellent proficiency in all Microsoft Office Suite Products.

Education

• BA/BS or equivalent is preferred.

Work Environment

• Work can be performed within a manufacturing plant environment with noise, extreme temperatures, and significant movement of powered equipment, people and conveyor (may depend on the role).
• Work conditions are typical of an office & plant environment.
• This role requires 10% domestic travel.
• Position may require the physical agility of lifting up to 50 pounds
• Position may require frequent and/or infrequent of bending, squatting, pushing, pulling, stretching/reaching, use hands or fingers, talk, hear, feel objects, tools, controls, and standing/walking on concrete flooring.
• Position may require the physical ability to stand/walk for greater than 4 hours.

Compensation/Benefits

Offers are typically made between the minimum and midpoint of the range, based on skills, experience, and internal equity. In rare cases, highly qualified candidates may receive an offer above the midpoint; however, offers at the maximum of the range are not customary. Salaries will vary based on various factors, including but not limited to, location, education, skills, experience and performance. Base salary is one component of OSI’s overall total rewards package. Other components may include bonuses, special pay programs, comprehensive time off, 401k with match and a full suite of benefit offerings for you and your family.