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Project Manager - Environmental Engineering
Burns & McDonnell
Kansas City, MO
Burns & McDonnell is looking for a Project Manager in the Environmental Services Global Practice to support the Environmental Engineering team located primarily in Kansas City, Omaha, and…
Added just now
Accounting Manager - Enterprise SOX Optimization and Automation (Senior Advisor)
The Cigna Group
Saint Louis, MO
The Cigna Group is seeking an Accounting Manager (Senior Advisor), Enterprise SOX Optimization and Automation , to support Enterprise SOX modernization and help advance a more…
Added 1 min ago
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MEP Cost Manager and Estimator
AECOM
Boston, MA
- $96,000 to $150,000 USD / year
AECOM is seeking an MEP Cost Manager and Estimator, the candidate will play a critical role across multiple projects simultaneously, supporting teams through all phases of the project…
Added 2 mins ago
IT Project Manager
System One
McLean, VA
…Federal Government. We are seeking a motivated, detail-oriented Project Manager to support a high-visibility program and play a key role in driving successful execution, financial…
Added 2 mins ago
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QA/QC Project Engineer
System One
Quanah, TX
- $40 USD / hour
This is a field-focused construction project engineering/QA/QC coordination role responsible for administering the project’s QA/QC program, including inspection documentation, testing…
Added 2 mins ago
SO
CDBG Technical Assistance Coordinator
State of Missouri
Jefferson City, MO
- $42,000 to $54,000 USD / year
This position will facilitate and track training and technical assistance efforts for internal staff and external stakeholders in order to attain a high level of competency in state policy…
Added 2 mins ago
Production Manager
IMS Technology Services LLC
Knoxville, TN
…production, virtual and hybrid meetings and events, webcasting, project management, unified communications solutions, and AV managed services for the companies and organizations we serve.…
Added 4 mins ago
Project Engineering Manager - Industrial Water Job Details | Black & Veatch Family of Companies
Black & Veatch
Kansas City, MO
Project Engineering Manager - Industrial Water
Added 4 mins ago
Project Manager - Gas & Heavy Industrial Generation Consulting (Kansas City)
Burns & McDonnell
Kansas City, MO
Burns & McDonnell's Power global practice is seeking a well-rounded and driven Project Manager to lead Owner's Engineering (OE) assignments for gas-fired power generation and related heavy…
Added 4 mins ago
Program Manager 2 (Infrastructure)
Edgewater Technical Associates
Los Alamos, NM
Edgewater Technical Associates is seeking qualified candidates for a Program Manager 2 (Infrastructure) opportunity in Los Alamos, NM, to support the Los Alamos National Laboratory.
Added 6 mins ago
Business Transformation Manager
ADP
Alpharetta, GA · Parsippany, NJ · Tempe, AZ
ADP is hiring a Business Transformation Manager for Lyric focused on the continuous improvement arm of our company, creating increasing value for our Shareholders, Clients and Associates by…
Added 7 mins ago
T&D Projects Manager (Kansas City)
Burns & McDonnell
Kansas City, MO
…multi-Global Practice (GP) collaboration, mentor engineering and project management talent, and maintain close engagement with technical execution…
Added 7 mins ago
Nuclear NEPA Permitting Project Manager
Burns & McDonnell
Kansas City, MO
Description Burns & McDonnell is seeking a Nuclear NEPA Permitting Project Manager within our Environmental Services Global Practice. This position supports the planning, development,…
Added 7 mins ago
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Sr Architect Specification Manager
Locinox
Vernon Hills, IL
- $100,000 to $125,000 USD / year
Lead project engagement from early design through bidding and construction, including RFIs, submittal support, substitution reviews, and technical coordination.
Added 7 mins ago
Webber- Intern I- Waterworks
Webber Waterworks, LLC
New Braunfels, TX
…within Webber. It is a dynamic position designed as a 12-week program, focusing in each of the following areas: Safety, Survey/Estimating, Project Supervision and Field Engineering. Webber…
Added 8 mins ago
Senior Performance Marketing Manager, Global Paid Social & Mobile UA
Coinbase
Jefferson City, MO
Strong technical aptitude and experience leveraging LLMs, no-code/low-code platforms, and automation tools (e.g. Zapier, n8n, Make, Retool) to prototype custom agents and AI-driven…
Added 8 mins ago
Forest Stewardship Manager
The Nature Conversancy
Remote_ME, ME
…travel to remote areas of northern Maine. The Forest Stewardship Manager works under minimal and distant supervision and is expected to make independent decisions based on analysis,…
Added 9 mins ago
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Manager - Utilities Strategy & Transformation Consulting - 1898 & Co.
Burns & McDonnell
Kansas City, MO
- $115,000 to $240,000 USD / year
We are seeking a Project Delivery Manager for our Business Strategy & Transformation Consulting group to lead high-impact projects, guide multidisciplinary teams, and serve as a trusted…
Added 9 mins ago
Product Manager - Engineering Technology Integrations (Kansas City)
Burns & McDonnell
Kansas City, MO
Burns & McDonnell's Project Technology Department within Corporate Project Delivery is seeking a Product Manager of Engineering Technology Integrations to provide strategic leadership and…
Added 9 mins ago
Product Manager - EPC Technology Integrations (Kansas City)
Burns & McDonnell
Kansas City, MO
Burns & McDonnell's Project Technology Department within Corporate Project Delivery is seeking a Product Manager of EPC Technology Integrations to provide strategic leadership and tactical…
Added 9 mins ago
Project Manager Engineering II - Safford
Freeport McMoRan
Safford, AZ
As the Project Manager Engineering II, you develop and institute project cost controls and manage the work performance of consultants and contractors throughout the project schedule.
Added 9 mins ago
Review Project Manager
Lighthouse Document Technologies Inc
Remote, United States
Review Project Managers are attorneys with extensive document review project management experience who serve as a central point of contact with counsel, client and internal Lighthouse…
Added 9 mins ago
Delivery Manager - Fare Collection Program
WSP
New York, NY · NY
WSP is seeking an experienced Delivery Manager to support a major fare collection modernization program for a large metropolitan transit agency. This position will be responsible for…
Added 9 mins ago
Management Solution Architect - Proposal Strategy & Content Development (Remote)
GovCIO
Jefferson City, MO
…high-quality proposal content for approach elements such as technical transition, IT program/project management, recruiting/retention, and IT performance/quality management, while aligning…
Added 10 mins ago
SU
Assistant Project Manager
Skanska USA
Seattle, WA
- $99,820 USD / year
Skanska is searching for a dynamic Assistant Project Manager. This is a great opportunity to start a career with a company that builds things that matter and values its team. We are proud…

OSG

Client Experience, Implementation Project Mgr

Carol Stream, IL, United States

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Job details

Experience: 2+ years of client-facing project management, implementation, or business analysis experience handling print/mail or data-related projects.
Posting language: English
Posted: Nov 2, 2026

Original job description

OSG is a global provider of leading customer engagement and payment solutions. We help clients integrate critical customer interactions to optimize working capital and drive profitable business growth. Our solutions connect the entire customer experience by aligning transactional, payment, and marketing touchpoints for simplified operations and smarter engagement. Powered by innovative technology and data-driven insights, we build tailored, digital-first strategies for a range of industries. Our clients benefit from a partnership that values simplicity, security, and connectivity, for today and for tomorrow’s innovation. We are looking for a talented Client Experience - Implementation Project Manager to help support our growth and expansion of services. You will lead the client’s project team to implement effective print, mail, and electronic communications for their end users. The role blends project management with business analysis. You will own implementations from sales handoff to production, and you will gather, analyze, and document requirements that development and composition teams build from. The work is technical in nature and involves close collaboration with development to onboard client-specific projects across the company. Job Details

Client onboarding: Lead onboarding for new clients, ensuring a smooth transition from sales to implementation.
Project management: Manage new client implementations, new products for existing clients as well as oversee change management requests from an existing client base.
Project planning: Design projects and build detailed plans with timelines, milestones, resources, and deliverables.
Requirements gathering: Lead discovery sessions and stakeholder interviews to collect clients’ business requirements.
Requirements translation: Turn client needs into clear functional and technical requirements, user stories, and acceptance criteria for development and composition teams.
Data analysis and mapping: Analyze client data files (XML, EDI, delimited, and fixed-width), build data maps, and define business rules and field-level logic.
Solution customization: Work with clients to understand their specific needs and tailor solutions to their unique business requirements.
Process analysis: Document current-state and future-state workflows, identify gaps, and recommend process improvements.
Prioritization and scope: Help stakeholders prioritize requirements, manage scope, and assess the impact of change requests.
Client communication: Serve as the primary point of contact during implementation, providing regular updates and addressing concerns or questions.
Status and risk: Communicate progress, highlight risks and options, manage expectations, and propose creative solutions.
Project coordination: Collaborate with internal teams so every part of the client’s solution is properly configured and delivered.
Testing and validation: Coordinate all aspects of testing (functional, performance, QA, and UAT), trace requirements through build, and validate output against requirements.
Documentation: Create and maintain business requirements documents, specifications, process workflows, project plans, and meeting notes.
Reporting and insight: Provide clear, actionable reporting and metrics, and use production results to identify trends, issues, and improvement opportunities.
Training and demos: Conduct client training and product demos to support adoption.

Required Qualifications

2+ years of client-facing project management, implementation, or business analysis experience handling print/mail or data-related projects.
Experience developing, facilitating, and leading project plans in a B2B setting.
Strong data mapping skills and experience writing business and technical requirements.
Experience with project management software such as Azure DevOps, Smartsheet, or MS Project.
Proficiency in MS Office Suite, especially Word and Excel (including working with large data sets).
Excellent written and verbal communication, with the ability to explain technical topics to non-technical audiences.
Strong interpersonal skills and the ability to build and maintain relationships.
Demonstrated organizational and time management skills, with the ability to keep work moving and on track.
Ability to work onsite at the Carol Stream, IL facility.

Preferred Qualifications

Bachelor’s degree in Business, Information Systems, Project Management, Communications, or a related field.
Knowledge of XML (a significant plus) and experience with electronic data interchange (EDI).
Print/mail industry experience.
Financial institution, credit union or healthcare client experience.
Experience with agile methodologies.
Familiarity with process modeling (such as workflow diagrams or Visio) and basic SQL or data query tools.
Customer-service orientation and the ability to learn processes quickly.

Location

This is an onsite position based at OSG’s Carol Stream, IL facility. Remote and hybrid arrangements are not available during the first year. After successful completion of the 1-year probationary period, one remote day per week may be possible. Candidates must be local to the Carol Stream area or able to commute daily; relocation assistance is not offered.

Benefits

Paid time off (PTO)
Medical, dental, and vision plans
Employee assistance program
Life insurance and long-term disability (LTD) plans
Supplemental life insurance
Voluntary accident and critical illness insurance
Flexible Spending Account
401(k) plan

OSG offers equal employment opportunity and will not discriminate on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

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