Jobs in the United States

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Added 1 min ago
Production Manager
IMS Technology Services LLC
Knoxville, TN
…marketing, faith-based groups, and custom events. The Production Manager is an integral part of the Event Staging team providing superior event management through research and understanding…
Added 1 min ago
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Director, People & Culture
JFF
Remote, United States
- $140,000 to $160,000 USD / year
…and talent needs, and employee relations coordination; People Operations provides enterprise infrastructure, specialist expertise, systems, data, rewards, and compliance support. Every…
Added 1 min ago
Manager, Studio Security
Hackman Capital
Los Angeles, CA
Hackman Capital Partners (HCP) is seeking an experienced and highly motivated Manager, Studio Security to oversee day-to-day security operations at an assigned studio facility in the Los…
Added 1 min ago
Training Manager
Stockbridge-Munsee Community
Bowler, WI
…programs for all employees at Stockbridge-Munsee. The Training Manager will be accountable for: (1) creating employee development programs that support the Tribal organizational objectives;…
Added 1 min ago
Vice President, Capital & Investments
J.E. Dunn Construction Company
Kansas City, MO
…of institutional investment expertise and business acumen to support the capital allocation priorities of a large, privately held operating enterprise. The successful candidate will provide…
Added 1 min ago
Sr. Implementation Project Manager, Tolling & Contact Center Operations
Maximus
Jefferson City, MO
Maximus is currently hiring for a Sr. Implementation Project Manager to support our NYS Thruway team.
Added 1 min ago
Assistant Manager
Clarks
Merrimack, NH
Clarks is looking for an Assistant Store Manager to join the team!
Added 2 mins ago
Shift Supervisor - Deerfield, MO
ADM
Deerfield, MO
+ Display a dedication to lead, participate, and support all safety and environmental rules and regulations applicable to the position.
Added 2 mins ago
Manager CPE Channel Analytics
Amgen USA Inc.
Remote, United States
As a key member of the Channel Analytics and Operations team within US Value & Access (USV&A), the Channel Analytics Manager validates and analyzes wholesaler inventory and sales data,…
Added 2 mins ago
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Ice Rink Attendant
Auberge Collection
Aspen, CO
- Up to $20 USD / hour
…You’ll greet guests, size and fit skates, supervise the ice, support special activations, and uphold safety, service, and brand…
Added 2 mins ago
Program Manager 2 (Infrastructure)
Edgewater Technical Associates
Los Alamos, NM
Edgewater Technical Associates is seeking qualified candidates for a Program Manager 2 (Infrastructure) opportunity in Los Alamos, NM, to support the Los Alamos National Laboratory.
Added 3 mins ago
AD
Dental Office Manager
Aspen Dental
Palm Springs, CA
- $70,000 to $73,000 USD / year
As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When…
Added 3 mins ago
AD
Assistant Dental Office Manager
Aspen Dental
Lafayette, LA
- $17 to $22 USD / hour
…dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an…
Added 3 mins ago
Treasury Manager - Hybrid Schedule - Deerfield, IL
Shoptikal, LLC
Deerfield, IL
This position will lead daily treasury operations for Fielmann USA, with responsibility for cash management, banking controls and cash collection across stores. Manage and develop a team…
Added 3 mins ago
Treasury Manager - Hybrid Schedule - Green Bay, WI
Shoptikal, LLC
Deerfield, IL
This position will lead daily treasury operations for Fielmann USA, with responsibility for cash management, banking controls and cash collection across stores. Manage and develop a team…
Added 3 mins ago
CI
Warehouse Lead 2nd Shift
Chicago, IL
Chicago, IL
- $51,459.2 to $62,040 USD / year
Perform any additional tasks / special projects assigned by the warehouse manager.
Added 3 mins ago
WS
Assistant General Manager
Western States Lodging and Management
Rochester, MN
- $65,000 USD / year
Reporting to the General Manager, you’ll help lead hotel operations, support department managers, strengthen financial performance, and ensure our property consistently delivers on brand…
Added 3 mins ago
SO
Corrections Officer I (A)
State of Kansas
KS
- $23.54 USD / hour
…words and actions. Everyone deserves compassion, empathy, and support. Everyone has the potential for future success through effective development and support. Transformative changes are…
Added 3 mins ago
Maintenance Technician
Telementum Global
Lawrenceville, GA
…brands to the next level. This position reports directly to the Operations…
Added 3 mins ago
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Lab Lab Supervisor
Visionworks
Louisville, KY
- $17.26 to $22.87 USD / hour
7. With the support of the General Manager and/or the District Technical Manager conduct lab associate performance appraisals, and coaching / counseling meetings when expectations are not…
Added 3 mins ago
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Lab Lab Supervisor
Visionworks
Louisville, KY
- $17.26 to $22.87 USD / hour
7. With the support of the General Manager and/or the District Technical Manager conduct lab associate performance appraisals, and coaching / counseling meetings when expectations are not…
Added 3 mins ago
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Lab Lab Supervisor
Visionworks
Louisville, KY
- $16.28 to $21.58 USD / hour
7. With the support of the General Manager and/or the District Technical Manager conduct lab associate performance appraisals, and coaching / counseling meetings when expectations are not…
Added 4 mins ago
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Lab Lab Supervisor
Visionworks
Louisville, KY
- $16.28 to $21.58 USD / hour
7. With the support of the General Manager and/or the District Technical Manager conduct lab associate performance appraisals, and coaching / counseling meetings when expectations are not…
Added 4 mins ago
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Lab Lead Lab Technician
Visionworks
Louisville, KY
- $11.86 to $16.01 USD / hour
1. Assist General Manager with ensuring all lab associates are trained on all lab equipment and Lab Certification Program.
Added 4 mins ago
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Lab Lead Lab Technician
Visionworks
Louisville, KY
- $11.86 to $16.01 USD / hour
1. Assist General Manager with ensuring all lab associates are trained on all lab equipment and Lab Certification Program.

OSG

Client Experience, Implementation Project Mgr

Carol Stream, IL, United States

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Job details

Experience: 2+ years of client-facing project management, implementation, or business analysis experience handling print/mail or data-related projects.
Posting language: English
Posted: Nov 2, 2026

Original job description

OSG is a global provider of leading customer engagement and payment solutions. We help clients integrate critical customer interactions to optimize working capital and drive profitable business growth. Our solutions connect the entire customer experience by aligning transactional, payment, and marketing touchpoints for simplified operations and smarter engagement. Powered by innovative technology and data-driven insights, we build tailored, digital-first strategies for a range of industries. Our clients benefit from a partnership that values simplicity, security, and connectivity, for today and for tomorrow’s innovation. We are looking for a talented Client Experience - Implementation Project Manager to help support our growth and expansion of services. You will lead the client’s project team to implement effective print, mail, and electronic communications for their end users. The role blends project management with business analysis. You will own implementations from sales handoff to production, and you will gather, analyze, and document requirements that development and composition teams build from. The work is technical in nature and involves close collaboration with development to onboard client-specific projects across the company. Job Details

Client onboarding: Lead onboarding for new clients, ensuring a smooth transition from sales to implementation.
Project management: Manage new client implementations, new products for existing clients as well as oversee change management requests from an existing client base.
Project planning: Design projects and build detailed plans with timelines, milestones, resources, and deliverables.
Requirements gathering: Lead discovery sessions and stakeholder interviews to collect clients’ business requirements.
Requirements translation: Turn client needs into clear functional and technical requirements, user stories, and acceptance criteria for development and composition teams.
Data analysis and mapping: Analyze client data files (XML, EDI, delimited, and fixed-width), build data maps, and define business rules and field-level logic.
Solution customization: Work with clients to understand their specific needs and tailor solutions to their unique business requirements.
Process analysis: Document current-state and future-state workflows, identify gaps, and recommend process improvements.
Prioritization and scope: Help stakeholders prioritize requirements, manage scope, and assess the impact of change requests.
Client communication: Serve as the primary point of contact during implementation, providing regular updates and addressing concerns or questions.
Status and risk: Communicate progress, highlight risks and options, manage expectations, and propose creative solutions.
Project coordination: Collaborate with internal teams so every part of the client’s solution is properly configured and delivered.
Testing and validation: Coordinate all aspects of testing (functional, performance, QA, and UAT), trace requirements through build, and validate output against requirements.
Documentation: Create and maintain business requirements documents, specifications, process workflows, project plans, and meeting notes.
Reporting and insight: Provide clear, actionable reporting and metrics, and use production results to identify trends, issues, and improvement opportunities.
Training and demos: Conduct client training and product demos to support adoption.

Required Qualifications

2+ years of client-facing project management, implementation, or business analysis experience handling print/mail or data-related projects.
Experience developing, facilitating, and leading project plans in a B2B setting.
Strong data mapping skills and experience writing business and technical requirements.
Experience with project management software such as Azure DevOps, Smartsheet, or MS Project.
Proficiency in MS Office Suite, especially Word and Excel (including working with large data sets).
Excellent written and verbal communication, with the ability to explain technical topics to non-technical audiences.
Strong interpersonal skills and the ability to build and maintain relationships.
Demonstrated organizational and time management skills, with the ability to keep work moving and on track.
Ability to work onsite at the Carol Stream, IL facility.

Preferred Qualifications

Bachelor’s degree in Business, Information Systems, Project Management, Communications, or a related field.
Knowledge of XML (a significant plus) and experience with electronic data interchange (EDI).
Print/mail industry experience.
Financial institution, credit union or healthcare client experience.
Experience with agile methodologies.
Familiarity with process modeling (such as workflow diagrams or Visio) and basic SQL or data query tools.
Customer-service orientation and the ability to learn processes quickly.

Location

This is an onsite position based at OSG’s Carol Stream, IL facility. Remote and hybrid arrangements are not available during the first year. After successful completion of the 1-year probationary period, one remote day per week may be possible. Candidates must be local to the Carol Stream area or able to commute daily; relocation assistance is not offered.

Benefits

Paid time off (PTO)
Medical, dental, and vision plans
Employee assistance program
Life insurance and long-term disability (LTD) plans
Supplemental life insurance
Voluntary accident and critical illness insurance
Flexible Spending Account
401(k) plan

OSG offers equal employment opportunity and will not discriminate on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

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