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Added 13 hours ago
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RN Clinic Internal Medicine
OSF HealthCare
PEORIA, IL
- $31.67 to $47.47 USD / hour
Added 13 hours ago
OH
Registered Nurse RN GI Services
OSF HealthCare
PEORIA, IL
- $37.05 to $54.54 USD / hour
Added 13 hours ago
OH
Lead Surgical Technologist
OSF HealthCare
ROCKFORD, IL
- $29.3 to $41.36 USD / hour
Added 13 hours ago
OH
Registered Nurse RN Supervisor Critical Care
OSF HealthCare
ROCKFORD, IL
- $44.1 to $61.53 USD / hour
Added 13 hours ago
OH
Front Office Assistant Internal Medicine
OSF HealthCare
PEORIA, IL
- $17.66 to $19.63 USD / hour
Added 13 hours ago
OH
Emergency Department Technician I
OSF HealthCare
BLOOMINGTON, IL
- $18.98 to $22.34 USD / hour
Added 13 hours ago
OH
Front Office Assistant Family Practice
OSF HealthCare
Evergreen Park, IL
- $19.96 to $22.18 USD / hour
Added 13 hours ago
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Medical Office Assistant Prompt Care
OSF HealthCare
PEORIA, IL · Peoria, IL · MORTON, IL
- $18.85 to $21.21 USD / hour
Added 13 hours ago
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Registered Nurse RN General Surgery
OSF HealthCare
PEORIA, IL
- $37.05 to $54.54 USD / hour
Added 13 hours ago
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Registered Nurse RN Oral and Maxillofacial Surgery
OSF HealthCare
PEORIA, IL
- $37.05 to $54.54 USD / hour
Added 13 hours ago
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Registered Nurse RN Cardiac Cath Lab
OSF HealthCare
PEORIA, IL
- $37.05 to $54.54 USD / hour
Added 13 hours ago
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CNA Med Surg
OSF HealthCare
PERU, IL · OTTAWA, IL · Princeton, IL · MENDOTA, IL
- $18.98 to $22.34 USD / hour
Added 13 hours ago
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Registered Nurse RN Emergency Department
OSF HealthCare
PEORIA, IL
- $34.25 to $51.13 USD / hour
Added 13 hours ago
OH
CNA Med Surg
OSF HealthCare
PERU, IL · OTTAWA, IL · Princeton, IL · MENDOTA, IL
- $18.98 to $22.34 USD / hour
Added 13 hours ago
OH
CNA Comprehensive Care
OSF HealthCare
PONTIAC, IL
- $18.98 to $22.34 USD / hour
Added 13 hours ago
OH
CNA Comprehensive Care
OSF HealthCare
PONTIAC, IL
- $18.98 to $22.34 USD / hour
Added 13 hours ago
OH
CNA Comprehensive Care
OSF HealthCare
PONTIAC, IL
- $18.98 to $22.34 USD / hour
Added 13 hours ago
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Registered Nurse RN Radiology Nursing
OSF HealthCare
PEORIA, IL
- $37.05 to $54.54 USD / hour
Added 1 day ago
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ServiceNow Developer
OSF HealthCare
Peoria, IL
- $38.02 to $44.73 USD / hour
Added 1 day ago
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Manager Supply Chain
OSF HealthCare
DANVILLE, IL · URBANA, IL
- $33.85 to $44.85 USD / hour
Added 1 day ago
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CNA Med Surg
OSF HealthCare
ALTON, IL
- $18.98 to $22.34 USD / hour
Added 1 day ago
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CNA Med Surg
OSF HealthCare
Alton, IL
- $18.98 to $22.34 USD / hour
Added 1 day ago
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Emergency Department Technician I
OSF HealthCare
OTTAWA, IL
- $18.98 to $22.34 USD / hour
Added 1 day ago
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Supervisor Digital Health
OSF HealthCare
NORMAL, IL
- $25.1 to $29.54 USD / hour
Added 1 day ago
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Patient Financial Navigator I Procedures and Admissions
OSF HealthCare
Peoria, IL
- $20.21 to $23.77 USD / hour

OSF HealthCare

Lead Nursing Operations Support Rep

PEORIA, IL, United States

$19.35 to $21.78 USD / hour

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Job details

Pay: $19.35 to $21.78 USD / hour
Apply by: Sep 10, 2027
Posting language: English
Posted: Sep 10, 2026

Original job description

Total Rewards

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.

Expected pay for this position is $19.35 - $21.78/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.

Overview

POSITION SUMMARY: The Lead Nursing Operations Support (NOS) Representative provides training, oversight, and efficiencies for NOS Representatives on all units. Maintains schedules of NOS Representatives by assigning work, coordinating shift assignments, and altering staffing schedules to ensure coverage. Acts as a resource and subject matter expert on multiple units for Mission Partners, patients, visitors, and family members for general questions, information, and way-finding needs and provides unit support. Provides guidance to individuals related to other OSF facilities/service areas, coordinates and may assist with patient transport needs, provides local area direction, and advises of area accommodations or amenities. Utilizes various software to provide assistance and complete assigned tasks.

Qualifications

REQUIRED QUALIFICATIONS:

Education: High School Diploma/ GED Experience: 1 year of experience in Nursing Operations Support (NOS) Representative, Patient Care Liaison, or Patient Experience Concierge role, or similar role with like responsibilities.

Licensure/ Certification: N/A Other Skills/ Knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software.

PREFERRED QUALIFICATIONS: Education: N/A Experience: 2 years of prior customer service experience. Prior experience with ProNet, Vocera, and Epic.

OSF HealthCare is an Equal Opportunity Employer.

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Skills

Patient care
Communication skills
Computer skills
Customer service
EPIC

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