General Description of Duties
Under direction of the Board Support Manager, the purpose of the position is to provide complex and specialized secretarial support to the Board of County Commissioners in the preparation of agendas and documentation, assists with specialized projects, and other assigned Sunshine Committees. Employees in this classification function at senior level and are accountable for the accuracy of work in preparing agendas, recording minutes of various Sunshine Committees, maintaining official County records, and fulfilling public records requests of archived documents, promoting transparency and providing access of records to the public. Position assists County departments with agenda management and record retention practices and general County policies and procedures related to public notices. Performs related work as directed.
Essential Job Functions The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
- Assists with specialized projects to support administrative processes of the department; coordinates activities with other departments as needed.
- Performs a variety of moderately complex and specialized secretarial functions, e.g., compiling agendas and supporting documents, real-time transcription during assigned meetings, formalizing transcription into meeting minutes, records retention and management; gathers, and prepares data; may oversee the work of clerical support staff.
- Performs a variety of critical record keeping duties, maintains filing systems and relevant materials appropriate to the office, maintains all official records including Codes, reviews, scans, and indexes documents of assigned Sunshine Committee meetings. Preserves and retrieves archived records.
- Reviews, prepares and processes for signature documentation and minutes of official character.
- Maintains and files County Ordinances with the codifying company, reviewing the accuracy of any changes to the Osceola County Code of Ordinances and dissemination to various County Departments and agencies.
- Assists Manager to ensure County’s documents on the website are accurate.
- Assist the Manager with office support including, but not limited to, processing of invoices, inventory, ordering of supplies, maintenance of office equipment, and development of budget.
- Posts and files meeting notices in compliance with the Sunshine Law and administrative regulations.
- Receives telephone inquiries and concerns, ascertaining the nature of the call, and resolving personally, or directing it to the appropriate individual or department.
- Prepares, composes, types, copies, and proofreads specialized forms and records; generates various correspondence, articles, memos, agendas, orders, reports, forms, manuals, or other relevant materials appropriate to the assigned department.
- Prepares documents and agendas for the Board of County Commissioners meetings and other various Sunshine Committees.
- Attends various meetings as required by the Board of County Commissioners, other county agencies and state committees, e.g., various assigned Sunshine Committees, Charter Advisory Review Commission, Redistricting Committee. Administers oaths and affirmations when necessary during meetings.
- Maintains agenda management software and provides training to all users of the system.
- Tracks/logs various official records to assure all documents have been filed with the Clerk of the Circuit Court’s appropriate department, such as bonds, contracts, resolutions, and ordinances upon finalizing the agendas.
- Provides support for various other departmental meetings including set-up and breakdown of audio recording equipment.
- Assists all County Departments with record retention management and practices of County documents.
- Develops effective working relationships with all levels of management, officials, and the general public.
- Performs duties as assigned/necessary which are related, or logical in assignment to the position.
Minimum Qualifications Education: High School Diploma or GED
Experience: Three (3) years responsible experience in clerical/secretarial support functions, to include meeting scheduling and agenda preparation; applied knowledge in recording minutes and maintaining records preferred.
Miscellaneous: Valid Florida Driver’s License may be required. Knowledge, Skills and Abilities
- Ability to understand and follow written and oral instructions.
- Ability to multitask, cover increased workloads and work a flexible schedule when necessary.
- Considerable knowledge of modern office procedures and equipment; thorough knowledge of clerical and secretarial support functions.
- Ability to communicate effectively verbally and in writing and in particular skilled in proper business English.
- Skill in using good judgment, discretion, and confidentiality in the performance of duties.
- Skill in complex correspondence, summaries, and reports in a clear and concise manner.
- Skill in transcribing dictation using notes or dictating equipment.
- Skill in reading, updating, and maintaining various records and files.
- Ability to perform routine mathematical computations and tabulations accurately and efficiently.
- Ability to access, operate and maintain various software applications.
- Ability to operate basic office equipment e.g., computer terminals, printers, copy machines, telephone systems, facsimile machines.
- Ability to read, update and maintain various records and files; knowledge of administrative support functions, e.g., records maintenance, data analysis, reports processing, documentation proofing.
- Skill in establishing and maintaining effective working relations with all levels of management, employees, other departments, officials, and the general public; skill in the principles and techniques of customer service skills/ excellent customer service to internal and external customers.
- Provides notary service for various County documents.
PHYSICAL DEMAND REQUIREMENTS:
Physical Demand: Light
- 20 pounds maximum lifting.
- Frequent (up to 2/3 of the work time) lifting, carrying up to 10 lbs.
- If less lifting is involved will require significant walking/standing.
- If mostly sitting is involved will require push/pull on arm or leg controls.
- Expressing or exchanging ideas by spoken word or perceiving sound by ear.
- Good eyesight for production or safety of self and others.
- Physical agility is required in kneeling, bending, stooping, and reaching.
- Required to have clear vision at distances of 20 inches or less.
Benefits
Employee Benefits Welcome to a workplace that values you. Osceola County offers a comprehensive benefits package to fit your needs and the needs of your family. Join us in making a difference in our community, knowing we’re here to support you every step of the way. Group Health, Dental, Vision, and Life Insurance Medical and Dental Insurance at no cost to the employee. In addition, the County contributes 83% to the dependent(s) premium coverage. Deductions Per Paycheck - HRA Base Plan Coverage Employee Employee + 1 Family
Health-HRA Base $0.00 $140.89 $219.17
HRA Buy-Up $40.60 $188.28 $292.88
Dental Base $0.00 $13.10 $24.12
Dental Buy-Up $3.45 $19.82 $33.61
Vision $3.42 $6.84 $9.15
Short-Term Disability $0.00 N/A N/A
Long-Term Disability $0.00 N/A N/A
Short-Term and Long-Term Disability At no cost to the employee. The County offers Short-Term and Long-Term Disability at 60% of the employee’s weekly base salary. The employee has the option to purchase an additional 10% coverage. Employee Assistance Program (EAP) EAP provides confidential counseling and referral services to employees and their family members at no cost. Employee Wellness Program Employee Wellness Program promotes a variety of activities to encourage total well-being including physical, emotional, and financial health. Rewards can be earned. Gym Membership Reimbursement Gym Membership Reimbursement, up to $20.00 per month. Basic Life Insurance Policy At no cost to the employee, equal to one time the employee’s annual salary, rounded to the next thousand dollars. Employees can opt to buy additional Life Insurance. Employee Health Center The County provides a private health center for County Employees and eligible dependents. The Employee Health Center offers an array of primary care services, including sick visits, enhanced by x-ray services, pulmonary tests, lab work, and a dispensary offering over 200 generic medications onsite. Services at the Health Center are offered at no cost to the employees and their eligible dependents. Employees who are enrolled on the County’s Medical plan have access to the Employee Health Center on day one of employment. The Health Center is available to patients 8 years of age and older.
Vacation & Sick Leave Accruals Service Time Accruals Per Month
1 month - 5 years 8 hours
5 years and 1 month - 10 years 10 hours
10 years and 1 month - 15 years 12 hours
15 years and 1 month - 20 years 13.34 hours
20 years and over 16.66 hours
Sick Leave Accruals Classification Accruals Per Month
Full time employees 8 hours
Part time employees 4 hours
Paid Holidays Paid Holidays + 1 Floating Holiday (to be chosen by the Employee)
- New Year's Day
- Martin Luther King Jr. Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Veterans Day
- Thanksgiving Day
- Thanksgiving - Day After
- Christmas Eve
- Christmas Day
Administrative Leave 40 hours of Administrative Leave per fiscal year for Exempt employees. Sick Leave Bank Available to employees experiencing a catastrophic medical related event, with up to 240 hours per fiscal year. Enrollment required. Vacation/Sick Leave Buy-Back Program Eligible employees may sell back up to eighty (80) hours of accrued leave per fiscal year. (This program is subject to availability of funds and may be amended or terminated at any time without notice.) Paid Bereavement Leave Up to five (5) working days off. Tuition Reimbursement Up to $1,600 per Fiscal Year, for degree seeking employees. Degree must be related to employee’s current position. Membership in the Florida Retirement System The County is a Florida Retirement System Employer! For Fiscal Year 2026-2027, County contribution for Regular Class members is 13.59%, subject to a mandatory 3% employee contribution. Rates and Contributions are set by Florida Legislation. A 457b Deferred Compensation Program A 457b Deferred Compensation Program is also available to help employees boost their retirement saving goals, with pre-tax and post-tax contributions, as well as IRA plan options. Employee sponsored. Employee Recognition Program We see your hard work, and we celebrate it! Through our Employee Appreciation Committee and the "You've Been Caught Doing Good" program, we recognize outstanding performance or accomplishments with prizes including monetary rewards and merchandise.
