Dir, Laboratory

Position Summary "Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you." ORLANDO HEALTH – HEALTH CENTRAL HOSPITAL Located in Ocoee, Florida, Orlando Health – Health Central Hospital is a 252-bed comprehensive medical and surgical acute-care facility that has been serving the residents of west Orange County for more than 70 years. Services range from 24/7 emergency care to cardiovascular and stroke care, neurosciences, oncology, orthopedics, minimally invasive robotic surgery and more. Our hospital has accreditations and designations in many specialty services, including bariatric surgery, spine surgery, stroke, and hip and knee joint replacement. We also have earned 2024-25 High Performing Hospital ratings in five areas – COPD, diabetes, heart attack, heart failure and hip replacement – from U.S. News & World Report, and 2024 Top Teaching Hospital recognition from The Leapfrog Group. Orlando Health – Health Central is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you. WHY ORLANDO HEALTH? Amazing Culture Join a team where collaboration, respect, and making a difference in patients’ lives are at the heart of what we do. Competitive Pay Competitive compensation, plus evening, night, and weekend shift differentials for qualifying positions. Benefits Starting Day One Enjoy a comprehensive benefits package from your first day, including: Student loan repayment Tuition reimbursement FREE college education programs Retirement savings Paid paternity leave Fertility benefits Backup elder and childcare Pet insurance PTO and paid holidays And more! Career Growth & Development Build your career with opportunities to learn, grow, and advance within a leading healthcare organization. Make a Difference Be part of a mission-driven organization dedicated to providing exceptional care and improving the health and well-being of the communities we serve. Be Part of Something Bigger At Orlando Health, your work matters. Whether you're caring directly for patients or supporting those who do, every role makes a difference. A Brief Overview Responsible for supervising all activities within the laboratory including department operations to meet laboratory service demands within Orlando Health's financial and operational plan. Responsibilities What you will do Implements operational and technical policies and procedures for resource utilization, financial performance, service standards, and compliance to regulatory and accrediting agency requirements at laboratory site of responsibility. Provides input on operational goals. Directs cost effective utilization of resources, including personnel and supply inventory, to meet or exceed financial critical success factors. Reviews customer service and financial budgetary constraints. Oversees Point-of-Care testing program to ensure compliance. Practices personnel management according to Orlando Health Human Resources guidelines, policies and procedures including hiring, counseling, and separation of employees. Coaches team members. Oversees scheduling. Ensures Performance management program is implemented and maintained in a timely manner including coaching plans, competencies, and results sharing. Interacts with other Orlando Health Laboratory to ensure consistency in technical, operational, and administrative policies and procedures. Adheres to Orlando Health policy, procedures, value statements and Commitment to Excellence standards, Code of Conduct standards and the Compliance Program. Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions. Able to maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Able to maintain compliance with all Orlando Health policies and procedures. Regularly interacts with Pathologists, Medical staff, laboratory employees, other department managers, and key laboratory customers regarding laboratory services. Works with the Purchasing department in the negotiations of vendor contracts and cost containment measures. Utilizes process improvement indicator results, benchmark information, customer requirements, and team input to implement quality service and team relationship critical success factors. Participates in Process Improvement activities both inter and intra departmentally. Practices and oversees safety and infection control practices. Perform all other duties as assigned. Scope Includes Health Central inpatient, outpatient, and nearby freestanding facility. Qualifications Qualifications Bachelor degree in Clinical Laboratory, Chemical or Biological Science required. Successful completion of a Clinical Laboratory training program. Computer knowledge including Laboratory Information Systems (LIS), Hospital Information Systems (HIS), and personal computers. Five years of Clinical Laboratory experience is required, to include 1 year of supervisory experience. Current license as a Supervisor in the specialty/specialties required by the laboratory section in the State of Florida. Certified by a professional laboratory-certifying agency, i.e. by the American Society of Clinical Pathologist (ASCP) or eligible. Preferred Qualifications -Leadership Experience - At least 1 year of director or manager experience -Generalist Knowledge- Hands‑on skills in multiple lab areas - such as chemistry, hematology, urinalysis, serology, microbiology, immunology, and blood banking. Can troubleshoot tests in more than one discipline, not just one specialty. What you will do Implements operational and technical policies and procedures for resource utilization, financial performance, service standards, and compliance to regulatory and accrediting agency requirements at laboratory site of responsibility. Provides input on operational goals. Directs cost effective utilization of resources, including personnel and supply inventory, to meet or exceed financial critical success factors. Reviews customer service and financial budgetary constraints. Oversees Point-of-Care testing program to ensure compliance. Practices personnel management according to Orlando Health Human Resources guidelines, policies and procedures including hiring, counseling, and separation of employees. Coaches team members. Oversees scheduling. Ensures Performance management program is implemented and maintained in a timely manner including coaching plans, competencies, and results sharing. Interacts with other Orlando Health Laboratory to ensure consistency in technical, operational, and administrative policies and procedures. Adheres to Orlando Health policy, procedures, value statements and Commitment to Excellence standards, Code of Conduct standards and the Compliance Program. Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions. Able to maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Able to maintain compliance with all Orlando Health policies and procedures. Regularly interacts with Pathologists, Medical staff, laboratory employees, other department managers, and key laboratory customers regarding laboratory services. Works with the Purchasing department in the negotiations of vendor contracts and cost containment measures. Utilizes process improvement indicator results, benchmark information, customer requirements, and team input to implement quality service and team relationship critical success factors. Participates in Process Improvement activities both inter and intra departmentally. Practices and oversees safety and infection control practices. Perform all other duties as assigned. Scope Includes Health Central inpatient, outpatient, and nearby freestanding facility. Qualifications Bachelor degree in Clinical Laboratory, Chemical or Biological Science required. Successful completion of a Clinical Laboratory training program. Computer knowledge including Laboratory Information Systems (LIS), Hospital Information Systems (HIS), and personal computers. Five years of Clinical Laboratory experience is required, to include 1 year of supervisory experience. Current license as a Supervisor in the specialty/specialties required by the laboratory section in the State of Florida. Certified by a professional laboratory-certifying agency, i.e. by the American Society of Clinical Pathologist (ASCP) or eligible. Preferred Qualifications -Leadership Experience - At least 1 year of director or manager experience -Generalist Knowledge- Hands‑on skills in multiple lab areas - such as chemistry, hematology, urinalysis, serology, microbiology, immunology, and blood banking. Can troubleshoot tests in more than one discipline, not just one specialty.