Scheduling & Customer Service Specialist

Overview

Join the Best in Pests 🐜 Scheduling Logistics & Customer Service Specialist

At Orkin, we know the secret to success: great people with a customer service "FIRST" mindset. That’s why we’re looking for a Scheduling Logistics & Customer Service Specialist who thrives on organization, accuracy, and teamwork.

This is more than a job - it’s a career with staying power. From award-winning training to growth opportunities, recession-resistant stability, and benefits that go beyond the basics, you’ll have everything you need to succeed.

Responsibilities

What You’ll Do

• Coordinate daily service routes to support timely, efficient customer service.
• Partner with service and call center teams to maintain smooth operations.
• Use data and technology to improve routing, productivity, and efficiency.
• Communicate across departments to resolve issues and adjust to changing schedules.

What We’re Looking For

• Highly organized, accurate, and dependable.
• Strong problem-solving and communication skills.
• Comfortable working with processes, data, and changing priorities.
• Proficient with Excel and Microsoft Office and willing to learn new systems.

Why You’ll Love It Here

• $22.00–$25.00 per hour
• Medical, dental, vision, life insurance, and maternity benefits
• 401(k) with company match and employee stock purchase plan
• Paid holidays and time off
• Tuition reimbursement and dependent scholarships
• Employee discounts and community involvement opportunities
• Award-winning training - no industry experience required

Why Orkin? Since 1901, Orkin has been a leader in pest management and offers the stability and career opportunities of Rollins, Inc. (NYSE: ROL). We invest in our people through training, development, teamwork, and opportunities for growth.

Ready to join the Best in Pests? Apply today!

Qualifications

Skill Requirements...

• Skilled at coordinating complex routing schedules under pressure.
• Relentless about meeting commitments and delivering great service.
• Collaborative, clear, and comfortable communicator across all levels of the business.
• Proficient in Excel and Microsoft Office; quick to learn new systems.
• Agile enough to adjust processes and keep operations running smoothly.
• We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws.

Preferred: Experience in logistics, routing, or supply chain. Also Welcome: Recent college graduates with customer service experience who enjoy organization, technology, and data-driven problem solving.

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

• Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
• Be able to regularly lift and/or move up to 25 pounds.

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer