Program Director – 245D Residential Services

Meridian Services offers person-centered supports and cares to individuals with mental illness, intellectual disabilities, and physical disabilities across a diverse range of settings. These include Residential Services, In-Home Services, and Case Management Services. Today, we have 30 group homes, 150 In-Home person served, and over 100 Case Managers across the state of Minnesota. Our mission is to provide services of the finest quality so that those we serve will be able to achieve their goals!

Job Title: Program Director – 245D Residential Group Home Services

Location: Golden Valley, MN and areas throughout the Twin Cities as needed

Schedule: Monday-Friday regular daytime business hours as much as able. Must be willing to meet the needs of the program by working flexible hours throughout the week. Directors are on call Monday through Friday along with a weekend on call rotation.

Direct Care Requirement: Directors will assist in direct care coverage to support person served when required based on staffing.

Wage: $60,000 annual salary. Benefits include Full-Time benefit package, 2 weeks of PTO in your first year, and bonus opportunities!

Job Summary:

The Program Director provides leadership, quality assurance, and oversight of Meridian Residential Group Homes. Responsibilities include supervising, coaching, and training Program Managers and Direct Support Professionals (DSPs); ensuring effective implementation of programming; and overseeing required reports, meetings, and documentation. Additional duties include oversight of financial reporting, county and Social Security paperwork, medication monitoring, household needs, and program audits. Directors ensure assigned homes operate in compliance with Meridian standards, 245D licensing requirements, and CARF standards.

Essential Job Duties:

• Leadership, Supervision, and Staff Development
• Provide supervision, training, coaching, and support to Program Managers.
• Attend monthly staff meetings and assist with facilitation as needed.
• Complete performance evaluations for Program Managers.
• Provide direct care coverage as needed to support program operations and staffing needs.
• Person-Centered Services and Programming
• Participate in and lead meetings with parents/guardians, teachers, employment providers, and case managers.
• Assist with the development and implementation of person-centered plans and outcomes.
• Develop and write behavioral programming, as applicable, for individuals receiving services.
• Ensure required documentation for individuals receiving services is completed in accordance with 245D requirements.
• Compliance, Documentation, and Quality Assurance
• Ensure required reports, meetings, and documentation are completed accurately and within established deadlines.
• Oversee Program Managers' completion of required medical and dental appointments for individuals receiving services. Attend appointments as needed.
• Oversee all psychotropic medication monitoring at assigned programs.
• Audit program sites, records, and documentation to ensure compliance with 245D licensing requirements, CARF standards, and Meridian policies and procedures.
• Financial and Household Oversight
• Oversee Program Managers' completion and accuracy of SLS petty cash records, individuals' petty cash records, financial reports, and weekend plans.
• Ensure household needs are identified and addressed.
• Monitor the completion of required county and Social Security paperwork.
• Communication and Collaboration
• Maintain consistent communication with team members through meetings, phone calls, emails, and text messages.
• Collaborate effectively with individuals receiving services, families, guardians, staff, and other members of the support team.

Required Qualifications:

• Experience supervising, training, hiring, and offering corrective action as needed to staff
• Experience supervising/managing a 245D licensed site
• Experience writing Positive Support Plans and other required 245D documentation
• Experience supporting individuals with interfering behaviors and mental health diagnosis
• Comfortable provided hands-on personal cares including bathing, toileting, and medication administration
• Must be at least 21 years of age or older per licensing requirements
• Proficiency in spoken and written English communication
• Successful clearance of Department of Human Services background check and Motor Vehicle Background Check with acceptable driving record per Company Policy

Required Skills:

• Writing skills adequate to write narrative accounts of daily events and emails to team members.
• Excellent communication with all team members via email, text, phone calls and in person as dictated by each person’s team. Must be able to communicate with a variety of persons of different backgrounds and educational and life experiences.
• Great time management, problem solving skills, and work ethic.
• Ability to multi-task and meet deadlines

Meridian Services Company Benefits and Perks Include:

• Medical, Dental, and Vision insurance offered
• Paid Time Off
• Paid Training
• 401K plan with employer matching after 1 year
• Company-Provided Life and Short Team Disability Insurance
• Supplemental Insurance and Pet Insurance offered
• Growth and Management Opportunities!
• Employee of the month recognition and gift card

Meridian Services is an Equal Opportunity Employer. Qualified candidates are encouraged to Apply Today!