Operations & Team Manager

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Free uniforms
• Help or transport service
• Opportunity for advancement
• Paid time off
• Training & development

Location: On-site – NYC Schools Compensation: $28/hour during training | $30/hour + Bonus (Post-Probation) | Commission on New Clients | Paid Vacation & Sick Time Company: Organized Human LLC

Perks & Growth At Organized Human LLC, we transform chaotic environments into functional, beautiful spaces - and we’re looking for an Operations & Team Manager (OTM) to supervise and coach on-site staff, ensuring adherence to company systems and flawless project execution. This is not just another operations role. You’ll work closely with the Operations & Site Manager (OSM) to manage day-to-day projects and report directly to the Founder and Director of Operations (DOO) through end-of-day updates. Your main responsibility is to ensure every team member follows our systems, corrects mistakes, and supports staff in growing and performing at their best.

We Don’t Hire Workers - We Seek Visionary Leaders We’re not looking for just anyone. At Organized Human LLC, we are a tight-knit crew of fearless professionals who tackle challenges others won’t touch, doing so with skill, confidence, and impact in mind. Our work is demanding, hands-on, and deeply rewarding. That’s why we invest in every team member's growth with in-person performance reviews, biweekly evaluations, and weekly check-ins. We don’t just expect excellence, we live it, and we raise the bar every single day. We only consider candidates who are passionate, aligned with our mission, and ready to thrive in a culture where vision, grit, and heart matter more than anything.

What You’ll Do Staff Oversight & Coaching

• Monitor team members to ensure adherence to company systems and procedures.
• Identify mistakes or inefficiencies and work collaboratively with staff to correct them.
• Provide hands-on guidance and coaching to help each team member understand and follow best practices.
• Promote accountability, consistency, and excellence across all projects.

Professional Development & Team Engagement The Operations & Team Manager will support a culture of growth by watching short business, motivational, or educational videos provided by the owner. Each Monday, they’ll share a key takeaway with the team, and bi-weekly, they’ll lead a brief discussion during evaluations on how to apply these insights onsite. This will be done in collaboration with the leadership team.

Project Coordination

• Oversee onsite logistics and ensure smooth project execution from start to finish.
• Work directly with the OSM to manage day-to-day project needs.
• Capture before-and-after photos of spaces to track progress and ensure quality.

Daily Operations & Reporting

• Submit end-of-day reports and updates to the Founder and Director of Operations.
• Track accomplishments, inventory status, and any outstanding issues.
• Assist in updating Standard Operating Procedures (SOPs) and ensure process compliance.
• Assist crew in hands-on processes such as sorting/categorizing products, shifting products, and adjusting shelving units.

Inventory & Supply Oversight

• Confirm deliveries, verify quantities, and coordinate missing items with vendors.
• Track inventory for supplies, signage, and equipment to ensure seamless workflow.

Vendor & Delivery Management

• Handle calls with vendors, coordinate pickups and deliveries, and resolve onsite issues promptly.
• Act as a reliable point of contact for all logistics-related matters.

Collaboration & Problem Solving

• Work closely with the OSM to troubleshoot challenges and keep projects on schedule.
• Provide on-site support to ensure all tasks are completed efficiently and meet company standards.
• Take effective quality control measures in collaboration with the OSM to ensure high standards are met.
• Actively contribute collaborative insight on crew members with leadership & admin for monthly staff evaluations.

Who You Are

• Highly organized and detail-oriented with strong problem-solving skills.
• Comfortable supervising and coaching staff in a hands-on environment.
• Excellent communicator, both verbally and in writing.
• Experienced in logistics, inventory, or project coordination (2+ years preferred).
• A collaborative partner who thrives on creating order out of chaos.

Training & Probation Period This role begins with a paid six-month training/probation period at $28/hour. Hours may vary during probation and will not include holidays or closed school days until transitioning to full-time salaried status. This period allows time to:

• Onboard and train thoroughly.
• Learn and implement company systems and standards.
• Confirm long-term fit for both you and the company.

Upon successful completion of probation and mutual agreement, the role transitions to a full-time, salaried position at $30/hour (40 hours/week), with performance bonuses, benefits, and opportunities for growth.

What We Offer

• $30/hour post-probation with performance-based bonuses.
• Commission for new client referrals.
• Two weeks of paid vacation and five paid sick days.
• Monthly appreciation dinners and birthday gifts.
• A supportive environment with room for advancement.

Our Core Values Relentless Impact. Fearless Grit. Integrity That Elevates. Organized Human is built by someone who turned their life around - and now helps others do the same through the power of space, systems, and service. We don’t just organize. We empower.

Location In-person, on-site work across Manhattan, The Bronx, Brooklyn, Queens, and Staten Island. This position requires the ability to travel to different locations across all NYC boroughs on a weekly basis.

Schedule During probation, hours may vary depending on project schedules and school closures. Once transitioned to full-time, this role is a 40-hour/week, Monday through Friday position, with occasional Saturdays, depending on project needs.

Ready to grow with purpose? Apply now and help us bring extraordinary projects to life - together.

Learn More: https://organized-human.com/