Center Manager

A LITTLE MORE AMBITION. A LITTLE MORE TWIST.

What if your next role gave you more than the opportunity to lead a center? What if it gave you room to grow, a team that backs you, and an environment where the client experience matters just as much as the results?

Center Manager

Location: 18851 University Blvd Ste 250, Sugar Land, TX 77479

Schedule: 5 days a week, with a minimum of 4 weekend days per month

Compensation: Total annual compensation of $150,000–$250,000, based on performance

Welcome to OrangeTwist.

We believe there’s a better way to do aesthetics. One that brings together clinical expertise, innovative treatments and genuine hospitality. High standards without the formality. A premium experience that still feels personal. And a team that takes its work seriously, supports one another and is always looking for ways to raise the bar.

With 24 locations and growing, seven types of treatments under one roof and an employee Net Promoter Score (eNPS) of 75, we're building something different in aesthetics. We want our people to feel that difference, too.

A PLACE TO FIND YOUR TWIST

At OrangeTwist, your development matters. We invest in our people through ongoing education, training and support through our platform TwistED. We want you to keep building your knowledge, refine your skills and grow in confidence throughout your career.

High standards come with a little more Twist. We build trust, show up for each other and believe the best experiences come from sincere connections, teamwork and a genuine desire to inspire confidence. You'll have the opportunity to bring your personality, share ideas and create those WOW moments that make the difference. We're ambitious, entrepreneurial and always looking for what's next.

Bring what makes you brilliant. We'll bring a little more Twist.

THE OPPORTUNITY

We're looking for a Center Manager to lead our Sugar Land team. You'll oversee day-to-day operations, develop your people and drive the center's performance while creating the thoughtful, personalised experience OrangeTwist is known for.

You'll combine strong commercial judgment with a hands-on approach to leadership, helping your team deliver exceptional service and achieve their goals. From managing schedules and improving workflows to building client loyalty and growing revenue, you'll take ownership of the details that make a center successful.

WHAT YOU'LL BRING TO THE EXPERIENCE

Leadership that makes a difference

• Lead from the front, providing clear direction, daily support and consistent expectations.

• Coach and develop your team, recognise strong performance and address gaps with timely feedback and follow-through.

• Build accountability for individual and center goals, helping each team member understand their contribution.

• Plan staffing and submit schedules and hours to your Regional Director for approval, balancing client demand, center coverage and payroll.

• Coordinate training and workshops with vendors and clinical operations to keep your team learning and developing.

A personal touch

• Set and maintain high standards across every part of the client journey, from the first welcome to the next booking.

• Create a warm, professional environment where clients feel comfortable, informed and cared for.

• Resolve client concerns with sound judgment, thoughtful communication and a focus on rebuilding trust.

• Identify opportunities to improve client satisfaction, retention and the consistency of the center experience.

• Keep the team focused on sincere connections and recommendations that reflect each client's needs.

Ownership of the business

• Meet and exceed revenue goals and KPIs, using performance data to identify opportunities and turn them into clear actions.

• Develop your team's ability to achieve product and treatment sales goals through informed, client-focused conversations.

• Manage daily operations, including supplies, inventory, security, cleanliness and equipment maintenance.

• Improve systems and workflows to keep the center organised, efficient and profitable.

• Use marketing tools and plan events to attract new clients and grow the business.

• Prepare accurate, timely reports and respond to requests from the wider business.

• Maintain operational compliance with company policies, applicable employment laws, OSHA requirements and professional licensing requirements.

WHO THRIVES AT ORANGETWIST?

You bring high standards, genuine care and the curiosity to keep raising the bar.

You'll also bring:

• A college degree or equivalent experience.

• At least two years' experience as a Center Manager, Store Manager or in a similar management role.

• At least two years' experience leading and developing a team.

• Experience in a medspa or similar environment is preferred, ideally for at least one year.

• Strong commercial awareness and the ability to translate revenue goals and KPIs into practical team priorities.

• Confidence managing staffing, payroll, inventory and day-to-day operations.

• Strong communication skills and the ability to build trust with clients and colleagues.

• Ownership, curiosity and a willingness to learn, share ideas and keep developing.

• Warmth, integrity and the personality to help make OrangeTwist what it is.

You don't need to arrive with everything figured out. You do need to bring the ambition to keep learning and the care to get the details right.

YOUR TWIST COMES WITH BENEFITS

• Competitive compensation and an incentive plan

• Generous paid time off, sick time and paid holidays

• Medical, dental and vision insurance

• 401(k) employee contributions, flexible spending account (FSA) and dependent care options

• Continuing education through our own university

• Employee referral bonus programme

• Employee resource groups and professional development opportunities

• A forward-thinking, transparent and inclusive company culture

Benefits vary by role and eligibility.

READY FOR A DIFFERENT KIND OF TWIST?

If you want to lead a team, grow a business and create a client experience you can be proud of, we'd love to hear from you.

Bring your expertise. Bring your ambition. Bring your Twist.

We’re accepting applications on an ongoing basis and will continue reviewing candidates until the role is filled.

All candidate email communication will be done through an @orangetwist.com email address. If you ever receive communication regarding a job posting from an entity that does not match that or seems concerning, please contact Recruiting@orangetwist.com.

OrangeTwist is a leading national Aesthetic treatment with a mission to make our clients look + feel amazing. OrangeTwist is “your treatment shop for body, face, and skin,” offering curated treatments including Botox + fillers, CoolSculpting, HydraFacial, lasers, micro-needling, skin and scalp care, and more.

We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. OrangeTwist is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. OrangeTwist is an E-Verify employer.

GDPR & CCPA disclosure notice here.