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Added 1 min ago
A
Structural Engineer
AECOM
Orange, CA
- $105,000 to $145,000 USD / year
AECOM is seeking a Structural Engineer based in Orange or Los Angeles, CA. This Structural Engineer will support a wide range of projects across industries including entertainment,…
Added 1 min ago
A
Structural Engineer
AECOM
Los Angeles, CA
- $105,000 to $145,000 USD / year
AECOM is seeking a Structural Engineer based in Orange or Los Angeles, CA. This Structural Engineer will support a wide range of projects across industries including entertainment,…
Added 2 mins ago
RU
Embedded Environmental Validation Engineer
Randstad USA
Troy, MI
- $37 to $47 USD / hour
…solutions using cutting edge technology. The Test & Validation engineer will be responsible for Product Validation activities from RFQ phase to final customer…
Added 4 mins ago
CC
Platform Engineer
Colorado College
Colorado Springs, CO
- $75,748 to $92,791 USD / year
The Platform Engineer provides technical leadership in the design, deployment, administration, and ongoing support of the College's enterprise infrastructure systems. Manages highly…
Added 5 mins ago
Systems Test Engineer / Robotics Operator - Graduates Considered
RedTech Recruitment Ltd.
San Francisco, CA
Keywords: Robotics Operator / Robot Operator / Robotics Operations Engineer / Systems Test Engineer / Robotics Test Engineer / Graduate Robotics Engineer / Automation Engineer / Laboratory…
Added 6 mins ago
Senior DevOps / Platform Engineer (Azure)
Virtasant
Remote, United States
For the Platform Lead position, guide technical architecture, establish platform engineering standards, coordinate engineering activities, and represent the team in client architecture and…
Added 6 mins ago
Principal Water Engineer
Arcadis
Philadelphia, PA · East Windsor, NJ
We are seeking a Principal Water Engineer to join our growing Resilience Water team in Philadelphia, PA or East Windsor, NJ.
Added 7 mins ago
UA
Lead Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $40.15 to $45 USD / hour
Join JLL as a Lead Operating Engineer and play a critical role in overseeing facility operations and engineering excellence. In this position, you'll supervise engineering department staff…
Added 7 mins ago
UA
Lead Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $40.15 to $45 USD / hour
Join JLL as a Lead Operating Engineer and play a critical role in overseeing facility operations and engineering excellence. In this position, you'll supervise engineering department staff…
Added 7 mins ago
UA
Lead Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $40.15 to $45 USD / hour
Join JLL as a Lead Operating Engineer and play a critical role in overseeing facility operations and engineering excellence. In this position, you'll supervise engineering department staff…
Added 7 mins ago
UA
Lead Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $40.15 to $45 USD / hour
Join JLL as a Lead Operating Engineer and play a critical role in overseeing facility operations and engineering excellence. In this position, you'll supervise engineering department staff…
Added 7 mins ago
Systems Engineer
Malibu Boats, LLC
Loudon, TN
As a Systems Engineer, you will design, build, secure, and support Malibu's identity, collaboration, and cloud infrastructure across all MBI brands. The role is centered on Microsoft Entra…
Added 7 mins ago
CP
Enterprise Applications AI Integration Engineer
Colorado Public Employees' Retirement Association
Denver, CO
- $110,000 to $135,000 USD / year
The engineer will work alongside the AI Architect by evaluating technical options, identifying integration requirements, developing proof of concepts, and recommending implementation…
Added 9 mins ago
Senior Software Engineer, AI/ML GenAI, Core
Google
Kirkland, WA
Share Senior Software Engineer, AI/ML GenAI, Core
Added 9 mins ago
Business Intelligence Engineer, Amazon Freight
Amazon
Bellevue, WA
We are seeking a Business Intelligence Engineer who is passionate about leveraging data to deliver actionable insights for Amazon Freight. Our ideal candidate is someone who has strong…
Added 9 mins ago
Principal Supplier Quality Engineer, Leo Quality
Amazon
Bellevue, WA
As a Principal Supplier Quality Engineer, you will develop, drive and optimize mechanisms for quality assurance and control activities for a large supply chain of electronics, mechanical…
Added 9 mins ago
Software Development Engineer II, Leave and Accommodations
Amazon
Bellevue, WA
You will be responsible for contributing to team by delivering code, helping set team's technical vision, architecture, and development practices.
Added 9 mins ago
Sr Avionics Lab Engineer, EE Avionics PCBA Rework
Amazon
Redmond, WA
…maintains multiple IPC certifications and receives ongoing technical training to operate and maintain precision automated equipment. The team's technical expertise and lab capabilities are…
Added 9 mins ago
A
PCB Designer - Xpedition
Actalent
Redmond, WA
- $60 to $80 USD / hour
This role is for a sr PCB Design Engineer supporting a satellite constellation program. You will define and implement multiple spacecraft subsystems and contribute to all phases of system…
Added 9 mins ago
A
Remote PCB Designer - Xpedition
Actalent
Redmond, WA
- $60 to $80 USD / hour
This role is for a senior PCB Design Engineer supporting a satellite constellation program. You will define and implement multiple spacecraft subsystems and contribute to all phases of…
Added 9 mins ago
C
Bldg Sr Engineer
CBRE
Redmond, WA
- From $45.67 USD / hour
No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. Coordinates and assigns tasks to co-workers…
Added 9 mins ago
C
Assistant Building Engineer
CBRE
Fairwood, WA · Bellevue, WA · Bothell, WA · Covington, WA · Mill Creek, WA · Redmond, WA · Mountlake Terrace, WA · Mill Creek East, WA · Sammamish, WA · West Lake Sammamish, WA · Issaquah, WA · North Creek, WA · Lynnwood, WA
- $17.14 to $35 USD / hour
…culture is built on our shared values, respect, integrity, service and excellence and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the…
Added 9 mins ago
A
Senior SDE, Luna Gen AI
Amazon
Seattle, WA
- $151,300 to $261,500 USD / year
We are seeking a Senior Software Development Engineer to join our Gen AI & Strategic Initiatives team that spans our Amazon Luna business. You will be a critical early member as we drive…
Added 10 mins ago
Hardware Development Engineer II, AWS Mainstream Compute
Amazon
Seattle, WA
You will work closely with our customers to understand their technical needs and business goals, leveraging your experience with server design and the knowledge of various teams to…
Added 10 mins ago
Software Dev Engineer, Software Controller, CLOS Fabric Engineering, AWS
Amazon
Seattle, WA
AWS Infrastructure Services is looking for a Software Development Engineer to join the Data Center Network organization. We're the people who keep the cloud running - owning the design,…

Oracle

Support Engineer 1

United States

$21.3 to $45.05 USD / hour

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Job details

Pay: $21.3 to $45.05 USD / hour
Apply by: Mar 28, 2027
Posting language: English
Posted: Sep 29, 2026

Original job description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means. -Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance. -Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed. -Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution. -Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s). -Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues. -Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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