Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
G
Bridge Engineer -PE
GPAC
Aurora, IL
- $115,000 to $135,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
Added just now
G
Bridge Engineer -PE
GPAC
Naperville, IL
- $115,000 to $135,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
Added just now
G
Bridge Engineer -PE
GPAC
Joliet, IL
- $115,000 to $135,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
Added just now
G
Bridge Engineer -PE
GPAC
Springfield, IL
- $115,000 to $135,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
Added just now
G
Bridge Engineer -PE
GPAC
Peoria, IL
- $115,000 to $135,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
Added just now
G
Bridge Engineer -PE
GPAC
Waukegan, IL
- $115,000 to $135,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
Added just now
G
Bridge Engineer -PE
GPAC
Champaign, IL
- $115,000 to $135,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
Added 2 mins ago
UA
Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $32 to $36.75 USD / hour
The Operating Engineer focuses on operating, maintaining, troubleshooting, and repairing all facility systems equipment. This role requires specialized expertise in Electrical, HVAC,…
Added 2 mins ago
UA
Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $32 to $36.75 USD / hour
The Operating Engineer focuses on operating, maintaining, troubleshooting, and repairing all facility systems equipment. This role requires specialized expertise in Electrical, HVAC,…
Added 2 mins ago
UA
Senior Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $36.06 to $40.85 USD / hour
The Operating Engineer focuses on operating, maintaining, troubleshooting, and repairing all facility systems equipment. This role requires specialized expertise in Electrical, HVAC,…
Added 2 mins ago
UA
Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $32 to $36.75 USD / hour
The Operating Engineer focuses on operating, maintaining, troubleshooting, and repairing all facility systems equipment. This role requires specialized expertise in Electrical, HVAC,…
Added 2 mins ago
Entry-Level Software Engineer/Analyst
Aurex
Huntsville, AL
…missile defense to hardened networks and orbital systems, we design, test, and deliver the platforms that turn unproven ideas into battlefield-ready capability. Born in Huntsville and built…
Added 4 mins ago
Principal Supplier Quality Engineer, Leo Quality
Amazon
Bellevue, WA
As a Principal Supplier Quality Engineer, you will develop, drive and optimize mechanisms for quality assurance and control activities for a large supply chain of electronics, mechanical…
Added 4 mins ago
RF System Engineer, Amazon Leo
Amazon
Redmond, WA
As a Sr. RF Systems Analysis and Design Engineer, you will own end-to-end modeling and performance analysis of complex satellite links and RF sub-system design, spanning modem, RF…
Added 4 mins ago
Lab Engineer II, Amazon Leo Antenna Development
Amazon
Redmond, WA
As a Lab Engineer II in the Antenna Development org. you will support development activities for state of the art communication hardware. You will assist in data collection, repairs, and…
Added 4 mins ago
Hardware Development Engineer, Power (Starlink)
SpaceX
Redmond, WA
…providing fast, reliable internet to 10M+ users worldwide. We design, build, test, and operate all parts of the system – thousands of satellites, consumer receivers that allow users to…
Added 4 mins ago
Sr. Manufacturing Automation Engineer, Amazon Leo
Amazon
Redmond, WA
As a Sr. Manufacturing Automation Engineer, you will lead the development of custom automation, production stations, engineering fixtures, and test systems for battery pack manufacturing.…
Added 4 mins ago
Spacecraft Hardware Development Specialist, Amazon Leo DevOps
Amazon
Redmond, WA
…hardware from concept to production. You'll partner directly with design engineers to iterate hardware quickly and qualify it for space, following that hardware through the full arc of…
Added 4 mins ago
Spacecraft Hardware Development Specialist, Amazon Leo DevOps
Amazon
Redmond, WA
…hardware from concept to production. You'll partner directly with design engineers to iterate hardware quickly and qualify it for space, following that hardware through the full arc of…
Added 4 mins ago
Software Development Manager, Flight Software, Amazon Leo, Amazon Leo - Avionics End Point and FDIR
Amazon
Redmond, WA
Own the design and execution of a satellite-wide fault detection, injection, and isolation framework, partnering with hardware engineers, peer software teams, and release teams to align on…
Added 4 mins ago
Sr Avionics Lab Engineer, EE Avionics PCBA Rework
Amazon
Redmond, WA
…continues to push the state of the art in space-based systems design and wireless…
Added 4 mins ago
Software Development Engineer - Embedded, Amazon Leo
Amazon
Redmond, WA
Design and develop embedded software in Rust, C++, or other modern languages.
Added 4 mins ago
Software Dev Engineer, Antenna System Validation
Amazon
Redmond, WA
As a Software Development Engineer on antenna systems validation team, you'll build the software backbone that powers our satellite ground infrastructure. You'll work at the intersection of…
Added 4 mins ago
Senior Software Development Engineer , Leo Customer Terminals Applications & Networking Team
Amazon
Redmond, WA
…self-diagnosing internet gateway. As a Software Development Engineer II on this team, you will design and build software that operates on customer terminals deployed in the field at large…
Added 5 mins ago
Site Risk & Due Diligence Manager, Risk and Resiliency
Amazon
Seattle, WA
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all…

Oracle

Support Engineer 1

United States

$21.3 to $45.05 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $21.3 to $45.05 USD / hour
Apply by: Mar 28, 2027
Posting language: English
Posted: Sep 29, 2026

Original job description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means. -Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance. -Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed. -Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution. -Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s). -Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues. -Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Apply About employer

Report this job