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Added 1 min ago
RU
Embedded Environmental Validation Engineer
Randstad USA
Troy, MI
- $37 to $47 USD / hour
…solutions using cutting edge technology. The Test & Validation engineer will be responsible for Product Validation activities from RFQ phase to final customer…
Added 3 mins ago
G
Electrical Engineer
GPAC
Dallas, TX
- $130,000 to $180,000 USD / year
Salary: $130,000–$180,000 per year. Experience: 8+ years. License: Professional Engineer (P.E.)
Added 3 mins ago
G
Electrical Engineer
GPAC
Wichita Falls, TX
- $130,000 to $180,000 USD / year
Salary: $130,000–$180,000 per year. Experience: 8+ years. License: Professional Engineer (P.E.)
Added 3 mins ago
CC
Platform Engineer
Colorado College
Colorado Springs, CO
- $75,748 to $92,791 USD / year
The Platform Engineer provides technical leadership in the design, deployment, administration, and ongoing support of the College's enterprise infrastructure systems. Manages highly…
Added 3 mins ago
AE
Future Anticipated Openings: Federal Space Cyber Operations Support
Apogee Engineering
Colorado Springs, CO
- $31,533 USD / year
DevOps / Platform Engineer (Tooling & Automation)
Added 4 mins ago
G
Electrical Engineer
GPAC
Decatur, TX
- $130,000 to $180,000 USD / year
Salary: $130,000–$180,000 per year. Experience: 8+ years. License: Professional Engineer (P.E.)
Added 4 mins ago
G
Electrical Engineer
GPAC
Grapevine, TX
- $130,000 to $180,000 USD / year
Salary: $130,000–$180,000 per year. Experience: 8+ years. License: Professional Engineer (P.E.)
Added 4 mins ago
G
Electrical Engineer
GPAC
Fort Worth, TX
- $130,000 to $180,000 USD / year
Salary: $130,000–$180,000 per year. Experience: 8+ years. License: Professional Engineer (P.E.)
Added 4 mins ago
G
Electrical Engineer
GPAC
Arlington, TX
- $130,000 to $180,000 USD / year
Salary: $130,000–$180,000 per year. Experience: 8+ years. License: Professional Engineer (P.E.)
Added 5 mins ago
G
Electrical Engineer
GPAC
Benbrook, TX
- $130,000 to $180,000 USD / year
Salary: $130,000–$180,000 per year. Experience: 8+ years. License: Professional Engineer (P.E.)
Added 5 mins ago
G
Electrical Engineer
GPAC
Mansfield, TX
- $130,000 to $180,000 USD / year
Salary: $130,000–$180,000 per year. Experience: 8+ years. License: Professional Engineer (P.E.)
Added 5 mins ago
Senior DevOps / Platform Engineer (Azure)
Virtasant
Remote, United States
The environment will run within the client's own Azure tenant, handle regulated workforce and operational data, and support isolated production deployments for individual customers.
Added 6 mins ago
UA
Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $32 to $36.75 USD / hour
The Operating Engineer focuses on operating, maintaining, troubleshooting, and repairing all facility systems equipment. This role requires specialized expertise in Electrical, HVAC,…
Added 6 mins ago
UA
Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $32 to $36.75 USD / hour
The Operating Engineer focuses on operating, maintaining, troubleshooting, and repairing all facility systems equipment. This role requires specialized expertise in Electrical, HVAC,…
Added 6 mins ago
UA
Senior Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $36.06 to $40.85 USD / hour
The Operating Engineer focuses on operating, maintaining, troubleshooting, and repairing all facility systems equipment. This role requires specialized expertise in Electrical, HVAC,…
Added 6 mins ago
UA
Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $32 to $36.75 USD / hour
The Operating Engineer focuses on operating, maintaining, troubleshooting, and repairing all facility systems equipment. This role requires specialized expertise in Electrical, HVAC,…
Added 6 mins ago
Systems Engineer
Malibu Boats, LLC
Loudon, TN
As a Systems Engineer, you will design, build, secure, and support Malibu's identity, collaboration, and cloud infrastructure across all MBI brands. The role is centered on Microsoft Entra…
Added 6 mins ago
CP
Enterprise Applications AI Integration Engineer
Colorado Public Employees' Retirement Association
Denver, CO
- $110,000 to $135,000 USD / year
The role applies hands-on engineering expertise in intelligent automation, programming, API development, system integration, data mapping and transformation, and cloud and on-premises…
Added 9 mins ago
RF System Engineer, Amazon Leo
Amazon
Redmond, WA
As a Sr. RF Systems Analysis and Design Engineer, you will own end-to-end modeling and performance analysis of complex satellite links and RF sub-system design, spanning modem, RF…
Added 9 mins ago
Sr. Manufacturing Automation Engineer, Amazon Leo
Amazon
Redmond, WA
As a Sr. Manufacturing Automation Engineer, you will lead the development of custom automation, production stations, engineering fixtures, and test systems for battery pack manufacturing.…
Added 9 mins ago
Spacecraft Hardware Development Specialist, Amazon Leo DevOps
Amazon
Redmond, WA
Engineer and adapt lab spaces and equipment to meet evolving customer needs, keeping labs clean, organized, and functioning well for their intended purpose, including tracking equipment…
Added 9 mins ago
Spacecraft Hardware Development Specialist, Amazon Leo DevOps
Amazon
Redmond, WA
Engineer and adapt lab spaces and equipment to meet evolving customer needs, keeping labs clean, organized, and functioning well for their intended purpose, including tracking equipment…
Added 9 mins ago
MC
Principal DFT Engineer
Microsoft Corporation
Redmond, WA
- $142,800 to $304,200 USD / year
…and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on…
Added 9 mins ago
Software Dev Engineer, Antenna System Validation
Amazon
Redmond, WA
As a Software Development Engineer on antenna systems validation team, you'll build the software backbone that powers our satellite ground infrastructure. You'll work at the intersection of…
Added 9 mins ago
Software Dev Engineer, Software Controller, CLOS Fabric Engineering, AWS
Amazon
Seattle, WA
AWS Infrastructure Services is looking for a Software Development Engineer to join the Data Center Network organization. We're the people who keep the cloud running - owning the design,…

Oracle

Support Engineer 1

United States

$21.3 to $45.05 USD / hour

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Job details

Pay: $21.3 to $45.05 USD / hour
Apply by: Mar 28, 2027
Posting language: English
Posted: Sep 29, 2026

Original job description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means. -Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance. -Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed. -Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution. -Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s). -Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues. -Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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