Jobs in the United States

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Propulsion Technician
Aerotek
Redmond, WA
- $38 to $42 USD / hour
Job Title: Propulsion Technician / Support Engineer IIIJob DescriptionThe Propulsion Technician / Support Engineer III assembles propulsion systems and related test equipment in a dynamic,…
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Sr. Engineer - Testing Quality & Compliance
Kohler Co.
KOHLER, WI
We are seeking a Sr Engineer – Testing Quality &
Added 2 mins ago
Silicon Validation Engineer
Cisco Systems, Inc.
San Jose, CA
…push boundaries and help each other grow. Because full product development - from design to qualification to production - is within our team, we’re able to think differently, experiment…
Added 2 mins ago
Ford Racing Partnerships Specialist
Ford
Allen Park, MI · Allen Park
This role combines elements of business development, partnership strategy, account management, event planning, and commercial operations. The ideal candidate is highly organized,…
Added 3 mins ago
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Associate Producer, MS NOW Podcasts
Versant
New York, NY
- $75,000 to $80,000 USD / year
…producing social clips. We also hope to loop this person into some development projects and task them with occasionally taking the lead in junior-level assignments. It’s an exciting…
Added 3 mins ago
Systems Engineer
Applied Materials
Santa Clara, CA · Santa Clara
As a Systems Engineer, you’ll design, integrate, and optimize complex systems that drive the semiconductor industry forward. Your expertise in systems thinking and problem-solving is…
Added 4 mins ago
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Civil Engineer I
AECOM
Honolulu, HI
- $70,000 to $80,000 USD / year
AECOM is seeking a Civil Engineer I for the Honolulu, HI office.
Added 4 mins ago
11 - Senior Staff Engineer, Software 1
Celestica International LP
San Jose, CA
The Senior Lead Engineer, Software develops, debugs, tests, deploys and supports code to be deployed in systems/products/equipment for various applications. They write, debug, maintain, and…
Added 4 mins ago
AI Product Solutions Lead, Technology Product Management, Vice President
BlackRock
NY
…lifecycle, from problem discovery and requirements through development, launch, adoption, measurement, and continuous…
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Continuous Improvement Engineer
Ryder Integrated Logistics, Inc. (Employer-Payroll)
United States
· Collects data and performs statistical analysis. Maps and documents processes. Independently identifies process gaps; recommends and implements process improvement. Develop a thorough,…
Added 12 mins ago
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Ballast Water Vessel Inspector - Marine Transportation and Safety Specialist 3 - Perm - 2026-09098
State of Washington
Stanwood, WA
- $7,044 to $9,478 USD / month
Support the development and implementation of work plans, regulatory updates, performance measures, management forms, protocols, and procedures.
Added 12 mins ago
SO
Design & Quality Support Engineer (TE2) In-Training
State of Washington
Lacey, WA
- $5,506 to $8,172 USD / month
WSDOT is currently seeking a Design & Quality Support Engineer (TE2) to join the Olympic Region Plans Office in Lacey, WA. In this role, you will prepare design documentation, plans,…
Added 12 mins ago
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Design-Build Site Manager (WMS2)
State of Washington
Port Orchard, WA
- $103,320 to $126,504 USD / month
WSDOT has an exciting opportunity for an experienced supervisor and engineer in the Port Orchard Project Engineering Office to assist in the delivery of the WSDOT fish passage program. The…
Added 13 mins ago
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[Remote] Machine Learning Engineer
Oracle
Baton Rouge, LA
- $68,500 to $158,200 USD / year
As a Machine Learning Engineer, you should be proficient in building distributed systems, containerization, orchestration, and cloud-native architectures, you will collaborate with…
Added 13 mins ago
Lead Software Engineer - NBA
Humana
Baton Rouge, LA
The Lead Full Stack Engineer owns the NBA platform's orchestration and state machine - the system that carries a decision from the moment it is made to the moment it is activated,…
Added 13 mins ago
Capital One Shopping Tech, Full - stack Engineer 5 (Remote - Eligible)
Capital One
Baton Rouge, LA
We are seeking a Full - stack Engineer 5 who is passionate about marrying data with emerging technologies. As a Full-stack Engineer 5, you’ll have the opportunity to be on the forefront of…
Added 13 mins ago
Senior Network Engineer WAN and Cloud Connectivity GCS Associate Director
EY
Baton Rouge, LA
The Senior Network Engineer - WAN & Cloud Connectivity within Global Connectivity Solutions (GCS) is responsible for the engineering, implementation, optimisation, automation, and lifecycle…
Added 13 mins ago
AI & Distributed Systems Backend Engineer - Senior - Consulting - Location OPEN
EY
Baton Rouge, LA · New Orleans, LA
Strong understanding of agile delivery and development methodologies.
Added 13 mins ago
Site Reliability Engineer (5757)
SMX
Baton Rouge, LA
The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior…
Added 13 mins ago
Data Governance Analyst
Intermountain Health
Baton Rouge, LA
Experience in an analyst or engineer role working with data governance technologies and processes
Added 13 mins ago
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Frontier Engineer (AI/Agentic)
Cognizant
Baton Rouge, LA
- $100,000 USD / year
New hires will join the Frontier Engineer program in either January 2027 or June 2027 , based on their anticipated graduation date and business needs. Candidates will be aligned to the…
Added 14 mins ago
Silicon Validation Engineer
Cisco
San Jose, CA
…push boundaries and help each other grow. Because full product development - from design to qualification to production - is within our team, we’re able to think differently, experiment…
Added 14 mins ago
Lead Machine Learning Engineer , AI Defense (Hybrid)
Cisco
Milpitas, CA
Experience with cloud-native backend development and modern cloud infrastructure.
Added 15 mins ago
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(Auraria) Energy Manager
State of Colorado
Denver, CO
- $80,000 to $90,000 USD / year
…Trades Departments (HVAC, Electrical, and Plumbing), the Campus Engineer, AHEC Projects, and the ASCP, this individual leads the campus Energy Management Plan, identifies projects with…
Added 16 mins ago
Systems Test Engineer 1
United Launch Alliance
Decatur, AL
The ULA Decatur facility is the primary location for building and testing the Vulcan-Centaur rocket. The Systems Test Engineer is a critical role to ensure successful operation of the…

Oracle

Support Engineer 1

Kansas City, MO, United States
Nashville, TN, United States
Orlando, FL, United States

$21.3 to $45.05 USD / hour

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Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Oct 29, 2026

Original job description

As a Support Engineer I within the Oracle Health Support organization, you will serve as the first point of contact for customers seeking technical assistance. Leveraging strong communication, customer service, and problem-solving skills, you will provide technical support, investigate issues, fulfill configuration requests, resolve customer concerns, and coordinate escalations in a fast-paced, call and ticket-based environment.

In this role, you will develop both process and solution expertise, enabling you to effectively support Oracle Health customers while collaborating closely with teammates and cross-functional partners. You will also have the opportunity to expand your knowledge of Oracle Health products and solutions through hands-on experience and continuous learning. This position operates within a Contact Center environment and offers a strong foundation for growth within Oracle Health Support.

Career Level – IC1

As a Support Engineer I, you will leverage customer service, technical troubleshooting, and application knowledge to assess, investigate, and resolve customer issues and requests through phone, ticketing, and other electronic communication channels. You will serve as a trusted resource for Oracle Health customers while delivering a high-quality support experience.

Key responsibilities include:

Investigate, troubleshoot, and resolve customer-reported issues and service requests.
Document investigations, findings, resolutions, and customer interactions accurately and thoroughly.
Perform basic technical troubleshooting and analysis to resolve issues in real time, while coordinating follow-up activities for more complex issues.
Triage, prioritize, and escalate issues appropriately to ensure timely resolution and customer satisfaction.
Collaborate with internal teams and external customers to drive issue resolution and knowledge sharing.
Utilize a variety of troubleshooting techniques and tools, including:
Gathering and analyzing information
Shadowing end users
Reviewing logs and system data
Testing workflows and application functionality
Querying databases and tables
Updating system or database fields as authorized
Performing server-related troubleshooting activities
Develop expertise in Oracle Health applications, support processes, and customer workflows.
Contribute to continuous improvement efforts by identifying opportunities for process enhancements and knowledge article creation.
Work effectively both independently and as part of a collaborative team in a fast-paced support environment.
Adhere to HIPAA requirements, Oracle Health policies and procedures, customer requirements, and all applicable regulatory standards.

Training and Development

During onboarding and training, you will gain hands-on experience with Oracle Health's support methodologies, tools, and processes. Working alongside experienced team members, you will build the technical and professional skills needed to establish a successful and rewarding career within Oracle Health.

Qualifications

Preferred Education

Associate's Degree, Bachelor's Degree, or Technical Degree preferred.
In lieu of a degree, an additional two years of professional experience in customer service, technical support, and/or the healthcare industry may be considered.

Required Experience

Minimum of two years of experience supporting software products.
Equivalent experience with highly transferable technical, customer service, or healthcare-related skills may be considered.

Additional Requirements

Must be a U.S. citizen due to customer contract requirements.
Must be eligible to obtain and maintain any required government security clearance applicable to the position.

Expectations Schedule Requirements Candidates must be available to work one of the following Central Time shifts: Monday–Friday, 6:00 AM – 3:00 PM Monday–Friday, 7:00 AM – 4:00 PM Monday–Friday, 8:00 AM – 5:00 PM Monday–Friday, 9:00 AM – 6:00 PM

Work Location This position follows a flex work model and requires employees to work onsite at least one day per week at one of the following Oracle Health locations:

Kansas City, MO
Nashville, TN
Orlando, FL

Technical Requirements

Employees working remotely must maintain a reliable internet connection that meets the following minimum requirements: Download speed of 20 Mbps or greater Upload speed of 5 Mbps or greater Acceptable packet loss results as measured by approved testing tools Employees who cannot meet these requirements must be able to work from an Oracle Health office location. Security and Compliance Comply with all corporate and organizational security policies and procedures. Understand and fulfill individual responsibilities related to safeguarding Oracle and customer information and assets. Promptly report actual or suspected security incidents or policy violations. Perform additional duties and responsibilities as assigned.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.Career Level - IC1

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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