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Added 1 hour ago
Network Engineer - Skillbridge
Viasat, Inc.
Remote - Florida, FL
…evaluating identifiers (CVE, IAVM, STIG IDs, CCIs) that come back from the Security team's scans, and keeping our system documentation accurate and…
Added 1 hour ago
Senior .NET Developer (Fintech)
Jobgether
Remote, United States
Develop and maintain backend services supporting payment processing and back-office operations, including reconciliation, payouts, fee calculations, settlements, and B2B client dashboards.
Added 1 hour ago
Server
Kim Management Inc
Dallas, TX
This role is pivotal in delivering an exceptional fine dining experience. The Server is responsible for delivering an exceptional dining experience by providing attentive, knowledgeable,…
Added 1 hour ago
Server - Newburgh Chili's
Newburgh, NY
…a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every…
Added 2 hours ago
Server - Riverdale Utah Chili's
Riverdale, UT
…a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every…
Added 3 hours ago
Cook - Evening & Late Night Shift
Raising Cane's
Kearney, NE
…finger meals for our customers to enjoy. Starting out in the back of the house at Raising Cane’s can lead to many promotional opportunities for Cooks to grow their career by moving into…
Added 3 hours ago
Cashier - Late Night Shift
Raising Cane's
Kearney, NE
…other roles, such as Certified Trainer, and can move to the back of the house to be cross-trained on all positions. Cashiers play a critical role in our Restaurants as they guide the…
Added 3 hours ago
Food Runner - East Franklin Chili's
Franklin, WI
…primarily food runners who can grow their career quickly to server. You are enthusiastic and believe that great food is nothing without great hospitality. You show your fun personality to…
Added 3 hours ago
T
Platform Engineer (W2 ONLY And Pacific Hours)
TEKsystems
Phoenix, AZ
- $60 to $70 USD / hour
Prisma / Prisma Migrate on SQL Server (multi-schema).
Added 4 hours ago
Food Runner - Romeoville Chili's
Romeoville, IL
…primarily food runners who can grow their career quickly to server. You are enthusiastic and believe that great food is nothing without great hospitality. You show your fun personality to…
Added 5 hours ago
C
Principal Security Engineer
Citizens
Johnston, RI
- $142,000 to $186,000 USD / year
· Experience with the Linux and Windows Server operating systems
Added 5 hours ago
Bartender
Lawry's Restaurants Inc.
Las Vegas, NV
Greet and accommodate individual and special needs of guests along with the Dining Room Server in a confident, well-spoken and succinct manner, while following Lawry’s standard operating…
Added 6 hours ago
AC
CanoeHouse Back Server
Auberge Collection
Waimea, HI
- $16 USD / hour
Our CanoeHouse Back Servers (Bussers) keep our flagship, fine dining restaurant, CanoeHouse, running smoothly by ensuring that the restaurant is clean and ready for our guests. They move…
Added 6 hours ago
FS
Ferraro's Server Assistant - Casual
Four Seasons
United States
- $20.29 USD / hour
…we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the…
Added 6 hours ago
FS
DUO AM Buffet Attendant - Casual
Four Seasons
United States
- $26.91 USD / hour
…we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the…
Added 6 hours ago
SU
Service Innovation & Development Engineer
Sungrow USA Corporation
Houston, TX
- $75,000 to $105,000 USD / year
…the Airtable spare-parts inventory; later, controlled write-back for ordering and repair…
Added 6 hours ago
V
Deployment Technician II
VOLT
GARLAND, TX
- $29.5 USD / hour
Replace failed fans, motherboards, CPUs, hard drives, DIMMs, cache batteries and related server hardware
Added 6 hours ago
V
Global Director, Demand Generation
VONTIER
United States
- $150,000 to $200,000 USD / year
Feed win/loss, conversion and search-demand insights back to Product Marketing, Product and the leadership team.
Added 6 hours ago
Software Engineering Intern
Hewlett Packard Enterprise
Sunnyvale, CA
Collaborate with designers, front-end engineers, and back-end engineers to help build reliable APIs
Added 6 hours ago
Data Center Technician
Amazon Data Services, Inc.
TX
Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and…
Added 7 hours ago
Server
Danbury
Massillon, OH
As a Server, you will perform a variety of food service functions and maintain clean and sanitary conditions of service area, facilities and equipment. You will take on a rewarding position…
Added 7 hours ago
Server - Bee Ridge Chili's
Sarasota, FL
…a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every…
Added 7 hours ago
Server
Dave & Buster's Management Corporation, Inc.
Port St. Lucie, FL
At Dave & Buster’s/Main Event Entertainment, our Servers serve up great food, drinks, and FUN for all Guests! As a Server, you are relentless in providing our Guests with exceptional and…
Added 7 hours ago
S
Manager of Product Engineering
Sourcewell
Remote, United States
- $132,320 to $165,400 USD / year
Design and select business-critical storage, data center, and client/server environments to design solutions in line with industry best practice and provide a third-line point of escalation…
Added 8 hours ago
Food Runner - Gratiot Ave Chili's
Roseville, MI
…primarily food runners who can grow their career quickly to server. You are enthusiastic and believe that great food is nothing without great hospitality. You show your fun personality to…

Closed listing

Oracle

Support Engineer 1

Kansas City, MO, United States
Nashville, TN, United States
Orlando, FL, United States

$21.3 to $45.05 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Oct 29, 2026

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Original job description

Archived listing. The details below describe a past opening.

As a Support Engineer I within the Oracle Health Support organization, you will serve as the first point of contact for customers seeking technical assistance. Leveraging strong communication, customer service, and problem-solving skills, you will provide technical support, investigate issues, fulfill configuration requests, resolve customer concerns, and coordinate escalations in a fast-paced, call and ticket-based environment.

In this role, you will develop both process and solution expertise, enabling you to effectively support Oracle Health customers while collaborating closely with teammates and cross-functional partners. You will also have the opportunity to expand your knowledge of Oracle Health products and solutions through hands-on experience and continuous learning. This position operates within a Contact Center environment and offers a strong foundation for growth within Oracle Health Support.

Career Level – IC1

As a Support Engineer I, you will leverage customer service, technical troubleshooting, and application knowledge to assess, investigate, and resolve customer issues and requests through phone, ticketing, and other electronic communication channels. You will serve as a trusted resource for Oracle Health customers while delivering a high-quality support experience.

Key responsibilities include:

Investigate, troubleshoot, and resolve customer-reported issues and service requests.
Document investigations, findings, resolutions, and customer interactions accurately and thoroughly.
Perform basic technical troubleshooting and analysis to resolve issues in real time, while coordinating follow-up activities for more complex issues.
Triage, prioritize, and escalate issues appropriately to ensure timely resolution and customer satisfaction.
Collaborate with internal teams and external customers to drive issue resolution and knowledge sharing.
Utilize a variety of troubleshooting techniques and tools, including:
Gathering and analyzing information
Shadowing end users
Reviewing logs and system data
Testing workflows and application functionality
Querying databases and tables
Updating system or database fields as authorized
Performing server-related troubleshooting activities
Develop expertise in Oracle Health applications, support processes, and customer workflows.
Contribute to continuous improvement efforts by identifying opportunities for process enhancements and knowledge article creation.
Work effectively both independently and as part of a collaborative team in a fast-paced support environment.
Adhere to HIPAA requirements, Oracle Health policies and procedures, customer requirements, and all applicable regulatory standards.

Training and Development

During onboarding and training, you will gain hands-on experience with Oracle Health's support methodologies, tools, and processes. Working alongside experienced team members, you will build the technical and professional skills needed to establish a successful and rewarding career within Oracle Health.

Qualifications

Preferred Education

Associate's Degree, Bachelor's Degree, or Technical Degree preferred.
In lieu of a degree, an additional two years of professional experience in customer service, technical support, and/or the healthcare industry may be considered.

Required Experience

Minimum of two years of experience supporting software products.
Equivalent experience with highly transferable technical, customer service, or healthcare-related skills may be considered.

Additional Requirements

Must be a U.S. citizen due to customer contract requirements.
Must be eligible to obtain and maintain any required government security clearance applicable to the position.

Expectations Schedule Requirements Candidates must be available to work one of the following Central Time shifts: Monday–Friday, 6:00 AM – 3:00 PM Monday–Friday, 7:00 AM – 4:00 PM Monday–Friday, 8:00 AM – 5:00 PM Monday–Friday, 9:00 AM – 6:00 PM

Work Location This position follows a flex work model and requires employees to work onsite at least one day per week at one of the following Oracle Health locations:

Kansas City, MO
Nashville, TN
Orlando, FL

Technical Requirements

Employees working remotely must maintain a reliable internet connection that meets the following minimum requirements: Download speed of 20 Mbps or greater Upload speed of 5 Mbps or greater Acceptable packet loss results as measured by approved testing tools Employees who cannot meet these requirements must be able to work from an Oracle Health office location. Security and Compliance Comply with all corporate and organizational security policies and procedures. Understand and fulfill individual responsibilities related to safeguarding Oracle and customer information and assets. Promptly report actual or suspected security incidents or policy violations. Perform additional duties and responsibilities as assigned.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.Career Level - IC1

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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