Role Overview
As a Senior Critical Facilities Manager, you will lead the onsite site-support function that enables OCI’s mission-critical data center operations teams to execute in a disciplined, organized, and audit-ready manner. This role manages the administrative and coordination processes that support facilities operations, including records management, scheduling support, workflow tracking, document control, vendor and visitor coordination, and day-to-day site business operations.
Safety is our first priority and the foundation of every operational decision. You will establish a culture in which employees and contractors identify hazards, follow established procedures, stop unsafe work, and take responsibility for protecting themselves and others. You will ensure that operational urgency never compromises safe execution.
This senior leadership role combines deep technical knowledge of critical infrastructure with strong people's leadership, operational judgment, and program and project management capabilities. As a manager of managers, you will build capable leadership teams, establish clear expectations, and ensure consistent execution across your facilities. You will be accountable for both immediate operational performance and the long-term health, resilience, and readiness of the infrastructure and organization.
This is a full-time leadership role that is onsite at our Frontier hyperscale data center in Shackelford County, Texas. Relocation assistance will be provided.
Key responsibilities
Safety leadership
Lead a proactive safety culture across employees, contractors, and service providers, reinforcing stop-work authority and accountability at every level. Ensure work is supported by appropriate risk assessments, approved procedures, required qualifications, and effective controls, including electrical safety, hazardous energy isolation, and contractor safety practices. Review incidents, near misses, and safety observations; ensure corrective actions address underlying causes and lessons are applied across the organization. Critical facilities operations and technical ownership
Own the operational availability and reliability of all MEP infrastructure within your assigned data centers, including power distribution, backup generation, UPS systems, cooling, building controls, and associated life-safety systems. Lead 24/7 facilities operations, including staffing, shift coverage, operating procedures, maintenance planning, and emergency preparedness. Ensure preventive, predictive, and corrective maintenance is completed safely, effectively, and on schedule, with disciplined management of maintenance backlogs and equipment deficiencies. Provide technical leadership for complex equipment issues, system performance concerns, and operational risk assessments. Maintain rigorous change management and work execution practices, including standard operating procedures, maintenance procedures, emergency operating procedures, and contingency plans. Lead facilities incident response and recovery, ensuring timely escalation, clear communication, thorough root-cause analysis, and sustained corrective action.
Leadership and people management
Lead, coach, and develop facilities operations managers, holding them accountable for safety, technical performance, team effectiveness, and employee development. Build an organization with the staffing, skills, and leadership capacity needed to support current operations and future growth. Establish clear goals and performance expectations; provide meaningful feedback and address performance concerns promptly and consistently. Develop succession plans, strengthen technical training and qualification programs, and create opportunities for career growth. Foster a culture of trust, inclusion, accountability, and continuous improvement. Programs, projects, and business management
Lead programs that improve safety, reliability, maintenance effectiveness, operational consistency, and infrastructure lifecycle performance. Oversee facilities projects, equipment replacements, and upgrades, ensuring scope, schedule, cost, quality, and operational risks are managed throughout execution. Partner with engineering, construction, commissioning, and other stakeholders to ensure new facilities and systems transition into operations with complete documentation, trained staff, and demonstrated readiness. Manage operating budgets, resource plans, vendor performance, service agreements, and critical spare-parts strategies. Use performance measures, inspections, and operational reviews to identify risks, prioritize investment, and verify improvement. Maintain compliance with applicable requirements and Oracle standards, with accurate records and readiness for audits and inspections. Ideal Candidate Profile
- 6–10 years of experience in site administration, facilities coordination, office operations, operations support, workplace services, or related business support roles in operational environments.
- 2–4+ years of experience leading coordinators, administrators, or site-support staff.
- Experience supporting facilities, industrial, logistics, healthcare, construction, manufacturing, data center, or other mission-critical or operationally intensive environments is preferred.
- Strong understanding of how scheduling support, documentation quality, administrative control, and communication discipline contribute to operational readiness.
- Bachelor’s degree in Business, Operations, Facilities, Administration, or related field preferred; equivalent experience also valued.
Skills and Competencies
- Strong people leadership with the ability to coach, organize, and develop support staff.
- Strong organizational skills with high attention to detail and process accuracy.
- Strong communication and coordination capability across operational, administrative, and leadership stakeholders.
- Ability to prioritize competing requests and maintain structure in a fast-paced environment.
- Strong process discipline and commitment to maintaining accurate, audit-ready records.
- Service-oriented mindset with strong professionalism, follow-through, and responsiveness.
- Ability to improve workflows and reinforce execution standards across a growing support function.
Preferred Skills / Certifications
- Experience with CMMS, ServiceNow, document control systems, maintenance workflow tools, or related operations-support platforms.
- Familiarity with facilities operations, maintenance coordination, vendor support, scheduling support, or site administration practices.
- Experience maintaining audit-ready records and administrative controls in regulated or high-accountability environments.
- Experience supporting planning forums, work coordination, outage support, maintenance reviews, or site business operations.
- Advanced Microsoft Office or similar business systems proficiency preferred.
- Exposure to data center or other 24/7 critical operations environments is a plus.
Physical Demands / Work Environment This is an onsite role supporting a mission-critical data center environment where regular attendance, responsiveness, and process discipline are essential. To perform these duties, you must be able to frequently walk, stand, sit, move through office and operational areas, and occasionally climb stairs or support light physical administrative tasks. You may also need schedule flexibility to support site priorities, operational events, and business needs. These duties must be performed safely, with or without reasonable accommodation, to support the ongoing health and readiness of site operations. Why Oracle Cloud Infrastructure? Global impact at scale: Contribute directly to how mission-critical OCI data centers operate across regions and continents, influencing infrastructure reliability, security, sustainability, and long-term capacity growth. Technically rigorous environment: Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly scaling hyperscale cloud infrastructure, where disciplined execution and technical depth matter. Culture built on operational excellence: Join an organization that values safety, process rigor, clear accountability, and continuous improvement as foundational to protecting uptime and customer trust. Long-term career development: Benefit from internal mobility, role-based technical training, and development opportunities designed for professionals building long-term careers in cloud infrastructure and facilities operations.
Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $126,200 to $264,100 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.
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