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Systems Integration Engineer III
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…robots rely on a complex intersection of hardware and advanced software to perform tasks in dynamic…
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- $68,500 to $158,200 USD / year
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Utilize and engineer native and 3rd party software deployment technologies
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Senior Software Engineer, C++ Vehicle Experience
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Added 4 mins ago
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Principal Systems Engineer, Platform Robotics & Vacuum Architecture
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Added 12 mins ago
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Experience in software development with advanced embedded compute platform such as the Nvidia Jetson Thor, or Qualcomm IQ-X.
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Added 22 mins ago
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Added 25 mins ago
Research Engineer III – RF and Systems Engineer
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Added 31 mins ago
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Added 32 mins ago
Software Engineer | Aerospace & Defense
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Software at TI usually refers to embedded software (such as device firmware, device peripheral drivers, software frameworks, algorithms, etc.) and the related software development tools…
Added 33 mins ago
Senior Solutions Engineer
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Potentially function as a forward-deployed engineer embedded closely with client teams
Added 33 mins ago
Senior Solutions Engineer II
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Potentially function as a forward-deployed engineer embedded closely with client teams
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Lead Memory Systems Design Engineer
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An exciting opportunity for a memory systems design engineer within the client and graphics platform engineering team at our Austin Site. Our team's mission is to qualify and deliver…
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- $92,500 to $209,500 USD / year
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Added 42 mins ago
Senior Mfg Test Engineer (SW/MECH/Limbs/Links)
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Senior Test Engineer
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The Senior Hardware Test Engineer will join the Test Engineering department, collaborating with technical teams across the company to understand customer needs and deliver proactive…
Added 45 mins ago
Software Engineer II/III
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Performing software development at component, subsystem and system level including embedded control systems and sensor/operator interface development
Added 45 mins ago
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Hardware Engineer I (Full-Time) - United States
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Foundational knowledge of embedded systems and microcontrollers.
Added 46 mins ago
Embedded Software Engineer Senior
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Develop embedded software for control of the Company's Hydro-electrical systems. This includes but not limited to: control systems for loaders, AWS, Toolcat, compact tractors and…
Added 47 mins ago
Electrical Hardware Engineer I
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Oracle

Senior Systems Engineer

Nashville, TN, United States

$74,100 to $148,300 USD / year

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Job details

Pay: $74,100 to $148,300 USD / year
Apply by: Apr 20, 2027
Posting language: English
Posted: Oct 22, 2026

Original job description

Oracle Health is seeking a Senior Systems Engineer to join our Citrix Support team in Nashville, Tennessee. This role supports production Citrix environments used to deliver clinical applications to healthcare organizations, helping maintain reliable access to systems that support patient care.

You will troubleshoot complex issues both independently and collaboratively with other members of the Citrix Support team. Your work will include customer support, incident response, proactive monitoring, and planned changes. You will also partner with customers and technical teams to address recurring problems, improve operational practices, and share expertise.

This role is based full-time in NASHVILLE TN - we do offer relocation assistance

Key Responsibilities

Own incidents, service requests, and customer escalations involving Citrix application access, sessions, performance, and stability, maintaining clear documentation and timely communication through resolution.
Participate in a regular on-call rotation during assigned coverage periods. Engage promptly to troubleshoot and restore service or reduce customer impact. Resolve the issue or escalate to the appropriate team after completing a thorough investigation, documenting findings, and providing a clear handoff.
Conduct root cause analysis and manage recurring problems to prevent repeat incidents and improve service reliability.
Monitor production environments, investigate alerts and performance trends, and proactively remediate issues before they affect customers.
Plan and implement customer-requested software installations, upgrades, configuration changes, and planned maintenance within supported Citrix environments. Prepare change plans covering impact assessment, testing, implementation, validation, and backout procedures, following established change-management and approval processes.
Support customer go-live activities, coordinating technical readiness, validation, and issue resolution.
Collaborate with Engineering, Technical Account teams, and Infrastructure teams to resolve issues and deliver operational improvements.
Develop and maintain technical documentation, troubleshooting guides, and operational runbooks. Cross-train and mentor team members to strengthen shared expertise, improve coverage, and reduce reliance on individual subject matter experts.
Improve support tools, processes, and automation to reduce operational effort.
Support operational compliance, security, and service availability initiatives through established procedures and technical improvements.

Qualifications

Experience supporting enterprise Citrix environments and Windows Server systems.
Ability to investigate complex technical issues, exercise sound judgment during service disruptions, and work effectively both independently and within a team.
Working knowledge of Active Directory, Group Policy, and networking fundamentals relevant to Citrix support.
Strong customer communication and technical documentation skills.
Ability to manage competing priorities while maintaining ownership of customer issues.

Preferred Qualifications

Citrix certification, such as CCA-V or CCP-V, or equivalent demonstrated hands-on expertise.
Experience using Citrix tooling to investigate session performance, logon delays, and application availability.
Experience troubleshooting Citrix user profiles and policies.
PowerShell scripting experience for troubleshooting, data collection, or operational automation.
Familiarity with ITIL incident, problem, and change-management practices.
Experience supporting healthcare applications or other production systems requiring high availability.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $74,100 to $148,300 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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