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Added 5 mins ago
EN
Refrigeration Design Engineer II
ESPEC North America Inc
Hudsonville, MI
- $73,500 to $84,400 USD / year
Exciting news! We're looking for a Refrigeration Design Engineer II to join our Engineering Department.
Added 5 mins ago
Sr. Systems Application Engineer, Amazon Robotics
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Added 5 mins ago
System Development Engineer, Region Services, AWS Region Expansion
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Added 6 mins ago
Electrical Reliability Engineer
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Anacortes, WA
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Added 6 mins ago
O
Senior Support Engineer - Oracle Health
Oracle
Oklahoma City, OK
- $52,200 to $132,400 USD / year
Oracle Health is seeking an experienced Technical Support Engineer to join our team supporting Cerner Millennium solutions. In this role, you will be responsible for investigating,…
Added 6 mins ago
C
Senior Full Stack Engineer – .NET & C#
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Oklahoma City, OK
- $86,000 to $99,000 USD / year
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Added 6 mins ago
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Senior .NET Full Stack Engineer with C#
Cognizant
Oklahoma City, OK
- $86,000 to $99,000 USD / year
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Added 6 mins ago
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Added 6 mins ago
Applications Engineer
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Added 7 mins ago
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DevOps Engineer 4/5-8872-OL
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Hanover, MD
- $78,000 to $250,000 USD / year
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Added 9 mins ago
Optical Transport Network Implementation Engineer
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The application window will be open until at least November 24, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
Added 14 mins ago
I&C Engineer
Westinghouse Electric Company, LLC
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Determine required I/O signals, associated topology, and configuration (with concurrence from Operations, System Engineering, and Electrical Responsible Engineer),
Added 16 mins ago
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Software Engineer
Actalent
North Reading, MA
- $55 to $65 USD / hour
Job Title: Systems Software Engineer Robotics North Reading, MAOverviewWe are seeking a Systems Software Engineer to build the software foundation behind next-generation robotic vision test…
Added 16 mins ago
Project Engineer
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Plano, TX
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Added 19 mins ago
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Electronics Technician - Cable & Harness Fabrication
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Added 20 mins ago
Manufacturing Engineer
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Lowell, AR
…with disabilities to perform core functions.TravelUp to 50% to support site activities. Benefits Offered:At Central States, we are an ESOP. That means each one of our employees is an owner…
Added 23 mins ago
Senior Avionics Systems Engineer (ONSITE)
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Added 23 mins ago
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Sr. Network Development Engineer, IT Cloud & Infrastructure
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Remote, United States
- $100,000 to $155,000 USD / year
The Sr. Network Development Engineer will help design, build, and operate the cloud networking infrastructure supporting a large-scale, mission-critical technology environment. This role…
Added 23 mins ago
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Senior Data Engineer, Data Transformation Platform
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Remote, United States
- $160,000 to $175,000 USD / year
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Added 25 mins ago
Manufacturing Process Engineer
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Spokane, WA
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Added 26 mins ago
Senior Associate, Full-Stack Engineer
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New York, NY · Jersey City, NJ · NY
…financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and…
Added 26 mins ago
Senior Associate, Full-Stack Engineer
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New York, NY · Jersey City, NJ · NY
…financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and…
Added 28 mins ago
Field Application Engineer
Standex
Sugar Land, TX
…conversion, and advanced electronic performance. Our solutions support the global acceleration of electrification, expand energy infrastructure, and power next-generation technologies…
Added 32 mins ago
Product Development Engineer
Vicor Corporation
Andover, MA
The Product Development Engineer will be involved in the definition of new power components, verification testing of new systems, the design and prototyping of test boards and reference…

Closed listing

Oracle

Senior Support Engineer - Oracle Health

Little Rock, AR, United States

$52,200 to $132,400 USD / year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $52,200 to $132,400 USD / year
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Oracle Health is seeking an experienced Technical Support Engineer to join our team supporting Cerner Millennium solutions. In this role, you will be responsible for investigating, troubleshooting, and resolving complex technical issues while delivering exceptional support to healthcare clients.

The ideal candidate will have 3+ years of experience working with Cerner Millennium, preferably supporting Pharmacy, Radiology, EDM, or CAMM solutions. We are looking for a technically proficient, customer-focused problem solver who can independently investigate issues, collaborate across teams, and contribute to continuous improvements in support processes and customer experience.

Key Responsibilities

Technical Support & Troubleshooting

Provide technical support for Oracle Health (Cerner Millennium) applications, troubleshooting and resolving moderately complex technical and functional issues.
Investigate, reproduce, diagnose, and resolve application issues affecting healthcare clients and clinical workflows.
Serve as a primary point of contact for customer inquiries, providing timely updates and driving issues through resolution.
Analyze technical issues, identify root causes, and implement appropriate solutions or workarounds.
Escalate complex technical issues to engineering, development, or other specialized teams when necessary.

Cerner Millennium Application Support

Support and troubleshoot Cerner Millennium applications, with a focus on Pharmacy, Radiology, EDM, and/or CAMM solutions.
Develop a strong understanding of application functionality, system configurations, integrations, and clinical workflows.
Collaborate with internal teams to investigate application defects, system performance issues, and unexpected behaviors.
Assist with application upgrades, new releases, functionality changes, and associated troubleshooting.

Customer Collaboration & Communication

Build strong relationships with healthcare clients by providing responsive, professional, and effective technical support.
Communicate technical findings and resolutions clearly to both technical and non-technical stakeholders.
Collaborate with cross-functional teams, including engineering, product development, and other support organizations, to resolve customer issues.
Provide guidance and training to customers regarding product functionality, updates, and best practices.

Documentation & Process Improvement

Maintain accurate documentation of technical investigations, troubleshooting steps, and resolutions within service requests.
Develop and maintain Knowledge Base articles, troubleshooting guides, and internal support documentation.
Identify recurring issues and recommend improvements to support processes and workflows.
Leverage automation, AI-assisted tools, and other technologies to improve troubleshooting efficiency and root cause analysis.
Participate in knowledge-sharing sessions, technical training, and continuous improvement initiatives.

Responsibilities

Required Qualifications

3+ years of experience supporting healthcare IT applications, enterprise software, or electronic health record (EHR) systems.
Hands-on experience with Cerner Millennium applications, preferably in a technical support, application analyst, or implementation capacity.
Experience troubleshooting application issues, investigating system behavior, and identifying root causes.
Strong analytical and problem-solving skills with the ability to independently investigate moderately complex technical issues.
Understanding of healthcare technology environments, clinical workflows, and application support processes.
Experience working with service requests, incident management, and technical documentation.
Strong written and verbal communication skills, with the ability to explain technical concepts to diverse audiences.
Ability to manage multiple priorities and collaborate effectively with customers and internal technical teams.

Preferred Qualifications

3+ years of hands-on Cerner Millennium experience , particularly with one or more of the following solutions:
Pharmacy
Radiology
EDM
CAMM
Previous experience working in an Oracle Health/Cerner technical support organization.
Experience investigating and resolving complex application issues within hospital or healthcare environments.
Familiarity with Cerner Millennium application configurations, workflows, and integrations.
Experience collaborating with software engineering and development teams to investigate product defects.
Knowledge of SQL, database troubleshooting, or other technical diagnostic tools.
Experience supporting application upgrades, enhancements, and new functionality releases.
Familiarity with automation, AI-assisted troubleshooting, and continuous improvement initiatives.

Ideal Candidate

The ideal candidate brings a strong foundation in Cerner Millennium and understands how healthcare applications support clinical operations. They are comfortable independently investigating technical issues, working directly with healthcare clients, and collaborating with internal technical teams to drive resolution.

We are particularly interested in candidates who have supported Cerner Millennium Pharmacy, Radiology, EDM, or CAMM solutions and can leverage that experience to quickly contribute to the team’s technical support operations.

Successful candidates will demonstrate strong troubleshooting capabilities, excellent customer communication skills, attention to detail, and a commitment to improving both technical support processes and the overall customer experience.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $52,200 to $132,400 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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