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Added 7 mins ago
Quality Engineer I
ASTEMO INDIANA, INC.
Greenfield, IN
…systems consistently produce products that meet regulatory, customer, and design specifications. This includes managing engineering change points, providing customer service, and leading…
Added 39 mins ago
Lead Technical Marketing Engineer, Network Platform APIs, Enterprise Integrations & Agentic Automation(Remote)
Cisco Systems, Inc.
Remote, United States
…scale. We work with Product Management, Engineering, Support, Customer Experience, and account teams to validate customer outcomes and turn technical findings into reusable guidance and…
Added 40 mins ago
Day Porter
CCSSD CCS Facility Services - San Diego, Inc.
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CCS Facility Services is one of the largest building service contractors in the United States, providing expert janitorial and facility engineering services to thousands of commercial…
Added 55 mins ago
CO
Senior Building Inspector
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Sunny Isles Beach, FL
- $35.56 to $58.33 USD / hour
A Florida Registered Architect, Florida Professional Engineer, or Florida General Contractor License with at least 5 years of experience.
Added 1 hour ago
Product Manager
SHI International Corp
Remote, United States
Think in systems. Understand how customer experience, data, AI, workflows, technology, operations, sales, service, and commercial processes interact. Design solutions that improve the…
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SR
Data Engineer
Shirley Ryan AbilityLab
Chicago, IL
- $71,278 to $124,500 USD / year
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Database IT Engineer III (Police)
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- $109,614.54 to $159,016 USD / year
…written and verbal forms, and have a track record of excellent customer service skills, experience developing and maintaining technical documentation, and the ability to work in teams or…
Added 2 hours ago
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Senior Software Engineer, Production
Jobgether
Remote, United States
- $192,000 to $230,000 USD / year
Location requirement: Candidates must be based in the United States or the European Union due to customer jurisdiction and operational requirements
Added 2 hours ago
Full-Stack Engineer 4 (Java, Spring Boot, AWS) (Enterprise Platforms Technology)
Capital One
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…doers and disruptors who solve real problems and meet real customer needs. We are seeking Full-stack Software Engineers who are passionate about leveraging cutting-edge open source…
Added 2 hours ago
Full-Stack Engineer 4 (Java, Python, Cloud) (Enterprise Platforms Technology)
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…doers and disruptors who solve real problems and meet real customer needs. We are seeking Full-stack Software Engineers who are passionate about leveraging cutting-edge open source…
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Mobile HVAC Technician
Manpower Engineering
Phoenix, AZ
- $34 to $37 USD / hour
Our client, a leading commercial real estate and facilities management organization, is seeking a Mobile HVAC Engineer to join their team. As a Mobile HVAC Engineer, you will be part of the…
Added 2 hours ago
Drone Battery Pack Design Engineer II, Prime Air
Amazon.com Services LLC
Seattle, WA
We are seeking a Drone Battery Pack Design Engineer II to join our Electric Propulsion Subsystem (EPS) team. In this role, you will be a significant and autonomous contributor, solving…
Added 2 hours ago
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Fleet Reliability Engineer
Jobgether
Remote, United States
- $125,000 to $140,000 USD / year
Diagnose and resolve complex technical problems reported by Customer Success, Technical Operations, and Field Service teams through remote and on-site troubleshooting.
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Electrical Applications Engineer – Motor Controls & Drives
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Strong customer-service orientation and commitment to teamwork.
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Field Service Technician - Bad Axe Area
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Field Service Technician - Iron Mountain Area
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Equipment Service Technician, Industrial Machinery Mechanic, Electromechanical Technician, Service Engineer, Machine Repair Technician, Controls Technician, Technical Support Technician,…
Added 3 hours ago
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Principal Software Development Engineer, Design Systems (Web)
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Remote, United States
- $185,800 to $312,400 USD / year
We’re hiring a Principal Software Development Engineer to be the technical owner of Constellation Web. You’ll set the technical direction for how the system evolves and keep it a healthy,…
Added 3 hours ago
Network Engineer Support
Hays
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Our client is seeking Network Engineer Support in Charlotte, NC.
Added 3 hours ago
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Our client is seeking Customer Engineer in Indianapolis, IN.
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Customer Engineer
Hays
IN
Our client is seeking Customer Engineer in Indianapolis, IN.
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Customer Engineer
Hays
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Our client is seeking Customer Engineer in Myerstown, PA.
Added 3 hours ago
Sr. Software Engineer - Design and R&D
General Motors LLC
Warren, MI
…production design. We are seeking a highly motivated Sr. Software Engineer to develop data-intensive and AI-enabled applications supporting Global Design and Research & Development…
Added 3 hours ago
Sr. Systems Engineer - Design and R&D
General Motors LLC
Warren, MI
…production design. We are seeking a highly motivated Sr. Systems Engineer to define, analyze, integrate, and evolve AI-enabled systems that support Global Design and Product Development…
Added 3 hours ago
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Senior Project Engineer, PE (Geotechnical) - Aberdeen, MD
Hillis-Carnes
Aberdeen, MD
- $75,000 to $125,000 USD / year
Self-motivated professional with a strong commitment to technical excellence and customer service.
Added 3 hours ago
Software Engineer, Apple Ads
Apple
Cupertino, CA
Apple is where we use the power of technology to enrich people's lives. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each…

Closed listing

Oracle

Senior Support Engineer - Oracle Health

Little Rock, AR, United States

$52,200 to $132,400 USD / year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $52,200 to $132,400 USD / year
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Oracle Health is seeking an experienced Technical Support Engineer to join our team supporting Cerner Millennium solutions. In this role, you will be responsible for investigating, troubleshooting, and resolving complex technical issues while delivering exceptional support to healthcare clients.

The ideal candidate will have 3+ years of experience working with Cerner Millennium, preferably supporting Pharmacy, Radiology, EDM, or CAMM solutions. We are looking for a technically proficient, customer-focused problem solver who can independently investigate issues, collaborate across teams, and contribute to continuous improvements in support processes and customer experience.

Key Responsibilities

Technical Support & Troubleshooting

Provide technical support for Oracle Health (Cerner Millennium) applications, troubleshooting and resolving moderately complex technical and functional issues.
Investigate, reproduce, diagnose, and resolve application issues affecting healthcare clients and clinical workflows.
Serve as a primary point of contact for customer inquiries, providing timely updates and driving issues through resolution.
Analyze technical issues, identify root causes, and implement appropriate solutions or workarounds.
Escalate complex technical issues to engineering, development, or other specialized teams when necessary.

Cerner Millennium Application Support

Support and troubleshoot Cerner Millennium applications, with a focus on Pharmacy, Radiology, EDM, and/or CAMM solutions.
Develop a strong understanding of application functionality, system configurations, integrations, and clinical workflows.
Collaborate with internal teams to investigate application defects, system performance issues, and unexpected behaviors.
Assist with application upgrades, new releases, functionality changes, and associated troubleshooting.

Customer Collaboration & Communication

Build strong relationships with healthcare clients by providing responsive, professional, and effective technical support.
Communicate technical findings and resolutions clearly to both technical and non-technical stakeholders.
Collaborate with cross-functional teams, including engineering, product development, and other support organizations, to resolve customer issues.
Provide guidance and training to customers regarding product functionality, updates, and best practices.

Documentation & Process Improvement

Maintain accurate documentation of technical investigations, troubleshooting steps, and resolutions within service requests.
Develop and maintain Knowledge Base articles, troubleshooting guides, and internal support documentation.
Identify recurring issues and recommend improvements to support processes and workflows.
Leverage automation, AI-assisted tools, and other technologies to improve troubleshooting efficiency and root cause analysis.
Participate in knowledge-sharing sessions, technical training, and continuous improvement initiatives.

Responsibilities

Required Qualifications

3+ years of experience supporting healthcare IT applications, enterprise software, or electronic health record (EHR) systems.
Hands-on experience with Cerner Millennium applications, preferably in a technical support, application analyst, or implementation capacity.
Experience troubleshooting application issues, investigating system behavior, and identifying root causes.
Strong analytical and problem-solving skills with the ability to independently investigate moderately complex technical issues.
Understanding of healthcare technology environments, clinical workflows, and application support processes.
Experience working with service requests, incident management, and technical documentation.
Strong written and verbal communication skills, with the ability to explain technical concepts to diverse audiences.
Ability to manage multiple priorities and collaborate effectively with customers and internal technical teams.

Preferred Qualifications

3+ years of hands-on Cerner Millennium experience , particularly with one or more of the following solutions:
Pharmacy
Radiology
EDM
CAMM
Previous experience working in an Oracle Health/Cerner technical support organization.
Experience investigating and resolving complex application issues within hospital or healthcare environments.
Familiarity with Cerner Millennium application configurations, workflows, and integrations.
Experience collaborating with software engineering and development teams to investigate product defects.
Knowledge of SQL, database troubleshooting, or other technical diagnostic tools.
Experience supporting application upgrades, enhancements, and new functionality releases.
Familiarity with automation, AI-assisted troubleshooting, and continuous improvement initiatives.

Ideal Candidate

The ideal candidate brings a strong foundation in Cerner Millennium and understands how healthcare applications support clinical operations. They are comfortable independently investigating technical issues, working directly with healthcare clients, and collaborating with internal technical teams to drive resolution.

We are particularly interested in candidates who have supported Cerner Millennium Pharmacy, Radiology, EDM, or CAMM solutions and can leverage that experience to quickly contribute to the team’s technical support operations.

Successful candidates will demonstrate strong troubleshooting capabilities, excellent customer communication skills, attention to detail, and a commitment to improving both technical support processes and the overall customer experience.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $52,200 to $132,400 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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Jobs in the United States