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Sexual Assault Program Director
Washington State Coalition Against Domestic Violence
Remote, United States
- $93,500 to $96,500 USD / year
…violence through advocacy and action for social change. We support our member programs, improve community responses to violence, and work to educate the public and prevent violence. Guided…
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Principal Product Security Engineer
Cribl
Remote, United States
This is a remote, hands-on individual-contributor role within Engineering. You will lead through expertise and influence, mentor engineers and security partners, and create durable systems…
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Office Administrator
Loenbro
AZ
The successful candidate will support daily operations within a fast-paced construction project office, working closely with Project Managers, Superintendents, and field teams. This role…
Added 1 min ago
Marketing Engineer (AI Agents)
Cresta
Remote, United States
…architecture, and hreflang, partnering with our web strategy lead on CMS translation workflows and content…
Added 1 min ago
AI Growth Engineer
Cresta
Remote, United States
…architecture, and hreflang, partnering with our web strategy lead on CMS translation workflows and content…
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Director, Global Marketing
Revolution Medicines
Remote, United States
…Director of Global Marketing will serve as the global brand lead for Revolution Medicines’ lead molecule for pancreatic cancer and will help shape and deliver Revolution Medicines' global…
Added 2 mins ago
Customer Accounts Manager
Aaron's, Inc.
Roswell, NM
Employee Assistance Program - Free access to mental health resources, life coaching and more for you and your covered family members.
Added 2 mins ago
S
Human Resources Administrator
Stanford
Stanford, CA
- $37.08 to $41 USD / hour
The H&S Human Resources Department provides HR support to over 800 staff, nearly 600 faculty, academic teaching staff, student and temporary workers in the School of Humanities and…
Added 2 mins ago
SO
STAFF SPECIALIST I, HIGHER EDUCATION
State of Maryland
MD
- $71,805 to $113,243 USD / year
…processing of documents, and responding to e-mail inquiries. The program manager also serves as a subject matter lead for the state financial aid programs administered within the designated…
Added 2 mins ago
Council Liaison, 6th District
City of Richmond
Richmond, VA
City Council is seeking a highly qualified candidate to fill the position of Council Liaison to support the 6th District City Council member. This class provides advice and support for the…
Added 2 mins ago
Global Product Marketing IV/V
Applied Materials
Santa Clara, CA · Santa Clara
…of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more…
Added 2 mins ago
Technical Project/Program Management IV
Applied Materials
Santa Clara, CA · Santa Clara
…of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more…
Added 2 mins ago
Mechanical Engineer III -(E3)
Applied Materials
Santa Clara, CA · Santa Clara
…of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more…
Added 2 mins ago
Applications Engineering, Architect- Missile Defense
Synopsys
Exton, PA
…technical, the stakes are real, and the team expects you to…
Added 2 mins ago
ASIC Physical Design, Principal Engineer
Synopsys
Sunnyvale, CA
Lead customer engagements on physical integration topics, including SOC-level integration planning, constraint delivery, and tapeout support
Added 2 mins ago
T
Fraud Operations Analyst II
TIAA
Charlotte, NC · Dallas, TX
- $55,200 to $71,200 USD / year
…include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other…
Added 2 mins ago
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Fraud Operations Analyst I
TIAA
Dallas, TX · Charlotte, NC
- $28.46 to $31.01 USD / hour
…include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other…
Added 2 mins ago
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Investment Reporting Specialist
TIAA
Charlotte, NC · Dallas, TX · Waltham, MA
- $90,000 to $145,000 USD / year
…include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other…
Added 2 mins ago
T
Lead Investment Product Analyst
TIAA
Charlotte, NC · Dallas, TX · Waltham, MA
- $119,000 to $146,000 USD / year
The Lead Data Analyst reviews and approves complex analytics and statistical modeling on large data sets that identify current market sector trends and customer patterns. This job directs…
Added 2 mins ago
Corporate Safety Senior Manager
The Wine Group
Ripon, CA
Collaborates with TWG’s Workers’ Compensation Manager and supports TWG’s workers’ compensation management program.
Added 2 mins ago
MB
Project Manager, Bridges & Structures
Massachusetts Bay Transportation Authority
Boston, MA
- $147,268.94 USD / year
The Project Manager Bridges & Structures will be the MBTA’s lead representative for the Capital Delivery Department who has the responsibility, from inception to completion, for managing…
Added 3 mins ago
School Based Health Centers-Maniilaq Association
Tribal Health Connections
Kotzebue, AK
Tribal Health Connections is providing infrastructure and implementation support for this program. All providers will be hired and employed by the Maniilaq Association.
Added 3 mins ago
V
Vans: Assistant Manager - Short Pump Town Center
VF
United States
- $20 to $30 USD / hour
As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and…
Added 3 mins ago
V
Vans: Assistant Manager - Lakewood
VF
United States
- $24 to $36 USD / hour
As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and…
Added 3 mins ago
V
Vans: Store Manager - Encinitas Ranch Town Center
VF
United States
- $35.04 to $52.56 USD / hour
Utilize independent judgment and discretion to lead all aspects of people management, including providing input and making decisions related to recruitment, hiring, onboarding, performance…

Oracle

Senior Program Manager, Oracle Health Support Operations

Kansas City, MO, United States

$33.94 to $71.3 USD / hour

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Job details

Pay: $33.94 to $71.3 USD / hour
Posting language: English

Original job description

Summary

Job Description

We are seeking an experienced Program Manager to drive strategic and operational initiatives across Oracle Health Federal Support. This is not a traditional project management role focused solely on schedules, milestones, and project plans. The ideal candidate brings strong knowledge of Oracle Health, Application Management Services (AMS), and/or Customer Service and Support operations and can apply that experience to improve how our organization operates and delivers for customers.

This role will own a diverse portfolio of technical and non-technical initiatives, often managing multiple priorities simultaneously from identification and definition through implementation and measurable outcomes. Initiatives may include process and quality improvement, operational assessments and audits, support delivery optimization, implementation of new processes or tools, identification and remediation of operational gaps, and strategic programs supporting Support Delivery leadership .

The successful candidate will be comfortable working in an environment where the path forward is not always predefined. You will use your knowledge of Oracle Health solutions, tools, support workflows, and operational processes to identify opportunities, structure ambiguous problems, bring the right stakeholders together, and drive work through completion.

Responsibilities

Key Responsibilities

+ Lead a wide variety of strategic, operational, technical, and non-technical initiatives across Oracle Health Support/AMS, from initial problem definition through implementation and sustained results.

+ Own outcomes across multiple concurrent initiatives, establishing priorities, defining success measures, identifying dependencies and risks, and maintaining accountability through completion.

+ Partner closely with Oracle Health Support and Support Delivery leaders , Client Operations, subject matter experts, Product and Engineering teams, and other cross-functional stakeholders.

+ Apply deep understanding of Oracle Health tools, products, support processes, and customer service/support workflows to identify operational gaps and opportunities for improvement.

+ Drive process improvement and operational excellence initiatives that improve quality, consistency, efficiency, customer experience, and support delivery.

+ Assess and audit key operational processes to determine whether established processes and controls are being followed, identify gaps or areas of risk, and drive corrective actions where appropriate.

+ Analyze operational challenges, identify root causes, and translate findings into practical recommendations and executable improvement plans.

+ Help establish, document, standardize, and measure processes and best practices across Support organizations.

+ Develop meaningful metrics and reporting to evaluate process effectiveness, identify trends, and provide leaders with actionable insights.

+ Support Support Delivery leaders with high-priority initiatives, operational challenges, escalations, and cross-functional efforts requiring coordination and sustained ownership.

+ Facilitate alignment and decision-making across teams with differing priorities, ensuring clear ownership, commitments, and follow-through.

+ Communicate program status, risks, findings, recommendations, and outcomes effectively to both operational teams and senior leadership.

Preferred Qualifications

+ Strong experience with Oracle Health solutions and the Oracle Health support environment , including familiarity with the tools, processes, and workflows used to support customers.

+ Experience in Application Management Services (AMS), Customer Support, Customer Service, Support Delivery, managed services, or a comparable service-delivery organization .

+ Demonstrated ability to lead complex, cross-functional initiatives without relying solely on formal authority.

+ Experience with process improvement, operational assessments, quality programs, auditing, governance, or continuous improvement .

+ Strong analytical and problem-solving skills with the ability to move from identifying a problem to determining root cause, recommending solutions, and driving implementation.

+ Ability to manage multiple priorities and initiatives simultaneously while maintaining attention to detail and accountability for outcomes.

+ Comfortable operating in ambiguity and creating structure where processes, requirements, or solutions may not yet be clearly defined.

+ Strong written and verbal communication skills, including the ability to communicate effectively with senior leaders, technical teams, operational teams, and subject matter experts.

+ A proactive, ownership-oriented mindset with a demonstrated ability to identify opportunities and drive work forward without requiring extensive direction.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $33.94 to $71.30 per hour; from: $70,600 to $148,300 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase ...

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