The Topology Scaling team is responsible for deploying new capacity, new designs, establishing network connectivity for new (Oracle Cloud Infrastructure) OCI regions, and enabling compute connectivity for child sites. This includes building and managing data center fabrics, edge networks, backbone, fiber metro networks, and supporting multi-cloud initiatives. This role requires less than 10% travel, which typically means traveling to OCI data centers to support network builds, commissioning, troubleshooting, and critical infrastructure milestones.
This role involves designing, deploying, and operating large-scale global cloud networks. It requires a deep understanding of network protocols and programming skills to support automation at scale. As OCI's cloud network spans a global footprint, this role supports a vast infrastructure of network devices and millions of connected servers across dedicated backbone and internet-based connectivity.
Participate in network lifecycle management through build and upgrade projects. Collaborate with program and project managers to define milestones and deliverables. Execute network changes using existing procedures and tools, and develop new procedures as needed. Serve as a technical lead on team projects, contributing to roadmap development, creating new runbooks and methods of procedure, and mentoring junior engineers.
Responsibilities include participating in solution and architecture design, developing standalone features, supporting operational rotations, providing break-fix support, serving as an escalation point, and leading post-event root cause analysis. Additional duties include coordinating with automation services to develop and integrate tooling, scripting to automate routine tasks, and acting as an SME for network automation projects. The role also involves collaborating with vendors to resolve software bugs, qualifying new firmware/operating systems, and driving product roadmap influence.
Critical Focus Areas
- Cable, trunk, and optics troubleshooting, including structured cabling systems.
- Break-fix and escalation support for complex network events.
- Root cause analysis and remediation leadership.
Qualifications
- Experience in large ISP or cloud provider environments.
- Hands-on exposure to commodity Ethernet hardware (Broadcom, Mellanox).
- Deep knowledge of routing and transport protocols: BGP, OSPF, IS-IS, TCP, IPv4, IPv6, DNS, DHCP, MPLS.
- Experience with Internet peering, inter-domain networking, and VPN/SSL technologies.
- Proficiency in scripting/automation (Python preferred) and datacenter design.
- Familiarity with automation frameworks, network modeling (YANG, OpenConfig, NETCONF), and telemetry systems.
- Strong understanding of network security design, system performance testing, and operational monitoring.
- Excellent communication skills with proven ability to influence product direction and priorities.
Key Responsibilities
Network Design, Development, and Validation:
- Designs and develops advanced network fabric and systems to support large-scale enterprise, data center, or cloud-based networking environments.
- Validates production networks and develops scaling strategies for varied use cases.
- Participates in the network solution and architecture design/validation process, providing expertise and guidance.
- Identifies and assesses complex risks in network design before deployment, recommending mitigations.
- Collaborates with vendors and internal groups (e.g., quality assurance) to ensure hardware, firmware, software, and cloud network code.
- Designs playbooks for investigations to resolve common issues related to network areas.
- Analyzes network workflows and proposes optimizations to enhance performance and efficiency.
Automation and Scripting:
- Designs and builds moderately complex modules within moderately complex automation frameworks for testing and operations to enhance efficiency.
- Automates critical network tasks, including production and lab environments and optimizes repetitive support functions to improve processes.
- Builds and customizes moderately complex dashboards, telemetry systems, and alerting mechanisms to proactively monitor network health.
- Writes and enhances advanced scripts to automate routine tasks across teams and business units.
- Uses and adjusts infrastructure pipelines, configuration items, using established playbooks and resources.
- Independently configures tools to meet requirements of new products or services.
Testing and Quality Assurance:
- Develops standalone, moderately complex test cases and test strategies to ensure and enhance network integrity.
- Serves as technical lead for test practices and strategies, providing guidance to the team and collaborating with other internal stakeholders in the development of robust testing protocols.
- Implements new approaches to improve break-fix validation and post-event root cause analysis (RCA), ensuring issues are resolved and lessons are integrated within the team.
- Conducts L1 network change reviews and creates and presents network changes to change management review boards.
- Collaborates with stakeholders to validate systems and environments through pre-production testing, ensuring compliance with internal standards prior to deployment.
- Provides audit documentation and evidence as part of Governance, Risk, and Compliance (GRC) to ensure alignment with governance and security requirements.
Monitoring and Reliability:
- Works with others (e.g. monitoring teams) to maintain advanced dashboards, telemetry systems, and alerting mechanisms to monitor network health, including defining metrics, trends, and thresholds to ensure service level objectives (SLOs).
- Uses tools from the monitoring team to monitor alerting systems and provides feedback to enhance the detection and diagnosis of network anomalies.
- Participates in operational support rotations, providing guidance in incident response and root cause investigations, and collaborating with stakeholders across team to resolve escalated issues.
- Develops and enhances tools and solutions for frontline support teams to drive efficiencies in responding to network failure conditions.
Cross-Team Collaboration and Leadership:
- Works alongside project program managers and uses templated project plan to ensure achievement of critical test and deployment milestones and project alignment.
- Mentors junior engineers and provides subject matter expert (SME) guidance on technical issues.
- Engages with customers to clarify technical issues, and contributes to the delivery of root cause analysis (RCA) documentation.
- Contributes to roadmap and software architecture discussions, ensuring ideas are shared within team and implemented where necessary.
- Collaborates with vendors and internal teams to ensure adherence to networking standards, identifying areas of misalignment and identifying resolutions.
Performance and Capacity Management:
- Analyzes network performance and service metrics (e.g., latency, throughput, packet loss) to identify network efficiency issues and takes next steps to scale network.
- Uses capacity information through security and performance metrics to ensure the infrastructure can support anticipated growth.
Core Responsibilities
Planning & Execution:
Independently manages work, monitoring timelines and deliverables to ensure projects or initiatives stay on track and meet requirements. Proactively prioritizes work and adapts to resource or timeline shifts, suggesting adjustments to maintain project efficiency.
Collaboration & Partnership:
Collaborates across teams to align on expectations and achieve shared objectives. Builds and maintains a comprehensive understanding of business, stakeholder, and/or customer needs to build and support effective partnerships. Actively listens to diverse perspectives and asks questions to ensure understanding of others.
Problem Solving:
Independently identifies and addresses standard and non-standard issues in accordance with standard practices, escalating more complex issues as appropriate. Analyzes data and/or information from multiple sources to troubleshoot standard and non-standard errors. Contributes to knowledge sharing and best practices.
Continuous Learning:
Embraces continuous learning by actively seeking to build knowledge and new skills and/or tools, and staying current with industry trends and best practices. Seeks out and leverages feedback and training to improve skills. Contributes to a culture of continuous learning and knowledge sharing with team members.
Continuous Improvement:
Develops ideas and recommends updates to increase the efficiency and effectiveness of processes, protocols, and workflows within a team. Seeks input from team members on alternative approaches and methods for improving work.
Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $91,400 to $187,000 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.
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