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Hiring Event
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Help manage daily operations while living the Potbelly Way

Oracle

Senior Manager - Quality Engineering

Raleigh, NC, United States

$126,200 to $264,100 USD / year

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Job details

Pay: $126,200 to $264,100 USD / year
Experience: · Minimum 3–5 years of leadership experience managing quality engineering teams.
Posting language: English
Posted: Jun 13, 2026

Original job description

Job Description

The Senior Manager, Quality Engineering is responsible for leading the Quality Engineering organization and ensuring the effective execution of quality strategies across manufacturing operations. This role drives operational excellence through robust quality systems, supplier quality management, process controls, and continuous improvement initiatives. The Senior Manager partners closely with Manufacturing, Engineering, Supply Chain, and Product Development teams to ensure products consistently meet quality, reliability, and compliance requirements.

This leader is accountable for developing high-performing teams, managing quality performance metrics, and translating organizational quality objectives into actionable programs that support business growth and customer satisfaction.

Responsibilities

Quality Leadership & Organizational Management

· Lead and manage Quality Engineering, Supplier Quality, Incoming Quality Control (IQC), and Outgoing Quality Control (OQC) functions.

· Develop and execute departmental quality plans aligned with organizational objectives.

· Foster a culture of accountability, operational excellence, and continuous improvement.

· Coach, mentor, and develop quality engineering personnel and future leaders.

· Support workforce planning, succession planning, and talent development initiatives.

Manufacturing Quality Engineering

· Ensure manufacturing processes consistently meet quality, reliability, and performance requirements.

· Establish and maintain process controls, inspection plans, validation activities, and quality standards.

· Lead investigation of quality issues using structured problem-solving methodologies.

· Drive implementation of corrective and preventive actions (CAPA).

· Ensure compliance with applicable quality standards, regulatory requirements, and internal procedures.

Supplier Quality Management

· Oversee supplier qualification, audits, performance monitoring, and continuous improvement programs.

· Partner with Supply Chain and Procurement to mitigate supplier quality risks.

· Drive supplier corrective action programs and improvement initiatives.

· Monitor supplier quality metrics and establish performance improvement plans where necessary.

Continuous Improvement & Operational Excellence

· Champion Lean Manufacturing, Six Sigma, and statistical process control methodologies.

· Drive defect reduction, yield improvement, and Cost of Poor Quality (COPQ) reduction initiatives.

· Establish and maintain quality dashboards, KPIs, and reporting mechanisms.

· Lead cross-functional improvement projects focused on process capability and operational efficiency.

Customer & Field Quality

· Ensure effective management of customer complaints, returns, and field quality concerns.

· Analyze field performance and reliability data to identify improvement opportunities.

· Support customer audits and quality reviews.

· Drive customer satisfaction through proactive quality management practices.

Cross-Functional Collaboration

· Collaborate with Product Development and Manufacturing Engineering on Design for Quality (DFQ) and Design for Manufacturability (DFM).

· Support New Product Introduction (NPI) activities, including risk assessments, PFMEA, Control Plans, and validation activities.

· Provide quality leadership during product launches and manufacturing transfers.

Qualifications

Education & Experience

· Bachelor's degree in Engineering, Quality, Manufacturing, or related technical discipline.

· Master's degree preferred.

· 10–+ years of manufacturing quality experience.

· Minimum 3–5 years of leadership experience managing quality engineering teams.

· Experience supporting multi-site manufacturing environments preferred.

Technical Expertise

· Strong knowledge of:

o Six Sigma

o Lean Manufacturing

o SPC

o FMEA

o MSA

o DOE

o CAPA

o Root Cause Analysis methodologies

· Experience with supplier quality systems and auditing.

· Knowledge of IQC/OQC processes and manufacturing quality controls.

Certifications

Preferred:

· ASQ Certified Quality Engineer (CQE)

· Certified Manager of Quality/Organizational Excellence (CMQ/OE)

· Six Sigma Black Belt

Leadership Competencies

· Strong people leadership and team-building skills.

· Excellent communication and stakeholder management abilities.

· Data-driven decision-making capability.

· Proven ability to influence cross-functional teams and drive organizational change.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $126,200 to $264,100 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - M3

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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More about this job

Skills

Quality control systems
Quality assurance procedures
Process improvement
Supply chain management
Regulatory compliance
Manage quality
Customer service
Leadership
Quality control
Manufacturing processes
Inspection
Problem solving
Procurement
Lean manufacturing
Statistical process control
Reporting
Identify process improvements
Collaboration
SPC
Root cause analysis
Auditing
Lean Six Sigma Black Belt
Team building
Communication skills
Stakeholder management
Decision making

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