Jobs in the United States

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Added 1 hour ago
C
Senior QA Automation Engineer - Playwright & Selenium
Cognizant
Helena, MT
- $50,000 to $92,500 USD / year
As a Senior QA Automation Engineer - Playwright & Selenium , you will play a key role in validating enterprise applications by developing and executing comprehensive test strategies across…
Added 1 hour ago
Software Engineer II (Backend)
Jobgether
Remote, United States
The Software Engineer II will join a growing Exposure Management team, building the backend services and APIs that help organizations identify, understand, and prioritize their…
Added 1 hour ago
Senior Outside Plant Engineer
MCI Communications Srvs LLC 151
Alpharetta, GA
Experience in windows-based programs and corporate database systems.
Added 2 hours ago
Senior Automated Test Engineer
Leidos
Tucson, AZ
Leidos is seeking a Senior Test Automation Engineer to help deliver mission-essential software capabilities that enable intelligence professionals to access critical information, analyze…
Added 2 hours ago
Senior Data Engineer
Highmark Health
Phoenix, AZ
This role is an integral senior member of a technical team, responsible for supporting the design, development, and maintenance of the organization's data infrastructure, ensuring the…
Added 2 hours ago
Vice President of Engineering
Hays
NE
…software environment while directing a major modernization and database migration…
Added 2 hours ago
J
Senior Full Stack Developer
Jobgether
Remote, United States
- $140,000 to $250,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Full Stack Developer based in the United States.
Added 2 hours ago
SCADA Engineer I
Panasonic
Sparks, NV
The SCADA Engineer I supports the maintenance, configuration, and operation of the SCADA system at Panasonic's Gigafactory. The Engineer assists with system monitoring, troubleshooting,…
Added 3 hours ago
Team Leader, Engineering - Account Linking
Rocket Money
Remote, United States
You're an engineer who leads engineers. An engineer by trade, you have 8+ years of experience shipping production systems - ideally with some combination of Node/TypeScript, React, GraphQL,…
Added 3 hours ago
J
Senior Software Development Engineer in Test (SDET)
Jobgether
Remote, United States
- $70,000 to $80,000 USD / year
…all applications and next steps. Our partner is looking for a Senior Software Development Engineer in Test (SDET) based in the United…
Added 3 hours ago
Senior Data Engineer
Highmark Health
Honolulu, HI
This role is an integral senior member of a technical team, responsible for supporting the design, development, and maintenance of the organization's data infrastructure, ensuring the…
Added 3 hours ago
Senior Data Engineer
Highmark Health
Augusta, ME
This role is an integral senior member of a technical team, responsible for supporting the design, development, and maintenance of the organization's data infrastructure, ensuring the…
Added 3 hours ago
Senior Data Engineer
Highmark Health
Lincoln, NE
This role is an integral senior member of a technical team, responsible for supporting the design, development, and maintenance of the organization's data infrastructure, ensuring the…
Added 3 hours ago
Senior Data Engineer
Highmark Health
Providence, RI
This role is an integral senior member of a technical team, responsible for supporting the design, development, and maintenance of the organization's data infrastructure, ensuring the…
Added 3 hours ago
BH
Software Engineer
Baker Hughes
Minden, NV
- $67,690 to $125,860 USD / year
…will contribute to the team and work with direction from the Senior Team Members or management but work…
Added 3 hours ago
Senior Data Engineer
Highmark Health
Carson City, NV
This role is an integral senior member of a technical team, responsible for supporting the design, development, and maintenance of the organization's data infrastructure, ensuring the…
Added 4 hours ago
Senior Software Engineer / Stennis, MS
Radiance Technologies
Bay Saint Louis, MS
…Technologies a great place to work and succeed. The Software Engineer will advance the capabilities of the Naval Research Lab (NRL) by providing software design, development, and…
Added 4 hours ago
Senior Software Engineer / Stennis, MS
Radiance Technologies
Bay Saint Louis, MS
…Technologies a great place to work and succeed. The Software Engineer will advance the capabilities of the Naval Oceanographic Office (NAVOCEANO) by providing software design, development,…
Added 4 hours ago
Senior Data Engineer
Highmark Health
Jackson, MS
This role is an integral senior member of a technical team, responsible for supporting the design, development, and maintenance of the organization's data infrastructure, ensuring the…
Added 4 hours ago
Senior Data Engineer
Highmark Health
Columbus, OH
This role is an integral senior member of a technical team, responsible for supporting the design, development, and maintenance of the organization's data infrastructure, ensuring the…
Added 5 hours ago
Senior AWS Site Reliability Engineer (SRE) **
CGI Technologies and Solutions, Inc.
Lafayette, LA
CGI is seeking a Senior AWS Site Reliability Engineer (SRE) to improve the reliability, resiliency, observability, and performance of large scale applications and infrastructure running in…
Added 5 hours ago
Technical Project Manager / Senior Engineer
CGI Technologies and Solutions, Inc.
Lafayette, LA
We are seeking a Technical Project Manager / Senior Technical Engineer to lead the CGI delivery of complex technical initiatives while providing senior technical leadership across multiple…
Added 5 hours ago
Senior Splunk & Observability Engineer **
CGI Technologies and Solutions, Inc.
Lafayette, LA
CGI is seeking an experienced Senior Splunk & Observability Engineer to support enterprise scale observability platforms within a complex, AWS based production environment. This is a senior…
Added 5 hours ago
Senior Software Engineer - Global Forwarding Technology
C.H. Robinson
New Orleans, LA
C.H Robinson is seeking a Senior Software Engineer role on our Global Forwarding
Added 5 hours ago
Senior Graph Engineer (Python)
Evolver
Palo Alto, CA
We are looking for an experienced Python engineer with deep expertise in graph technologies and knowledge representation to join our Data & Knowledge team. As a Senior Graph Engineer, you…

Oracle

Principal Support Engineer

United States

$69,400 to $148,300 USD / year

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Job details

Pay: $69,400 to $148,300 USD / year
Apply by: May 2, 2027
Experience: 10+ years of experience in large enterprise Oracle Database Administration, maintenance, and implementation.
Posting language: English
Posted: Nov 3, 2026

Original job description

As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to internal Oracle employees on a diverse range of customer situations and escalated issues.

Responsibilities

As a Principal Support Engineer within Support Organization, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as an expert in large enterprise Oracle Database Administration and maintenance, you ensure the highest levels of customer satisfaction through advanced troubleshooting, solution delivery, and proactive risk mitigation. You will deliver high-impact post-sales support to a diverse customer base, acting as a subject matter expert while adapting to evolving support standards and tooling. Note: This role may include regular coverage of a late shift and is flexible for either 11am MT – 8pm MT or 12pm MT – 9pm MT, depending on your preference.

Key responsibilities include:

Serve as a primary technical point of contact, delivering advanced Oracle Database technical support over phone, web conferencing, and chat, often involving complex issue troubleshooting.
Support mission-critical escalations and serving as a trusted technical mentor for less experienced team members.
Implement and maintain automated diagnostic tools and knowledge base articles to facilitate issue prevention and rapid resolution.
Collaborate closely with engineering, development, and cross-functional support teams to resolve systemic issues, provide feedback on product improvements, and drive long-term reliability and customer satisfaction.
Set up test cases to reproduce customer environments in-house, conducting root cause analysis, and delivering robust solutions, sometimes via on-site customer visits.
Maintain effective communication with customers, displaying strong interpersonal skills, and ensuring technical concepts are conveyed clearly and professionally.

Required Qualifications:

10+ years of experience in large enterprise Oracle Database Administration, maintenance, and implementation.
BS/MS degree in Computer Science, Management Information Systems, Engineering, Math, or a related field or equivalent years of experience.
Deep expertise with Oracle Database fundamentals, architecture, and advanced RDBMS concepts.
Extensive hands-on experience in Oracle Database administration, including installation, upgrades, configuration, and ongoing maintenance. Database configuration, user processes, db startup/shutdown, Storage Management , Transaction Management.
Strong working knowledge of Unix, Linux, and Windows operating systems.
Proficiency in Oracle SQL and PL/SQL, including query development, programming, and performance tuning.
Experience with Database user processes, storage and transaction management, scheduler, and globalization concepts.
Ability to set up customer test cases and troubleshoot complex technical issues effectively.
Excellent communication skills are required, as this role interact directly with customers over phone, web conferencing, and chat tools.
Analytical thinking and effective problem-solving in high-pressure, customer-facing scenarios.

Preferred Qualifications:

Oracle DBA certification is a plus.
DB Scheduler, Globalization concepts
Operating System concepts
Experience with RAC, Data Guard, and standby environments.
Knowledge of DB networking, Oracle Cloud, and related cloud technologies.
Previous work experience at Oracle Support

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $69,400 to $148,300 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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More about this job

Skills

Oracle
Troubleshooting
Oracle Database
Database administration
Customer service
Sales
Technical support
Root cause analysis
Communication skills
Interpersonal skills
Computer science
UNIX
Linux
Microsoft Windows
SQL
Oracle PL/SQL
Troubleshoot
Analytical skills
Problem solving
Oracle Data Guard
Oracle Cloud
Cloud technologies

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