Jobs in the United States

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Added 1 min ago
Staff Software Development Engineer – iOS
CVS Health
Remote, United States
…a highly skilled and innovative Staff Software Development Engineer – iOS to join our growing digital engineering organization. This Staff Engineering role offers the opportunity to drive…
Added 1 min ago
W
Senior Incident Response Engineer
WATTS
North Andover, MA
- $152,000 to $168,000 USD / year
The Senior Incident Response Engineer will own complex investigations from initial escalation through containment, remediation, and closure; investigate security incidents across cloud and…
Added 1 min ago
AI Automation Engineer - CoPilot
CGI Technologies and Solutions, Inc.
Canton, MA
CGI is seeking an AI Automation Engineer to design, deploy, and support intelligent AI agents in Microsoft Copilot Studio that transform manual tasks and streamline business processes. In…
Added 1 min ago
2027 Process Engineer III New College Grad - Doctorate (Gloucester, MA)
Applied Materials
Gloucester, MA
As a Process Engineer, you'll play a crucial role in designing and optimizing manufacturing processes for display and semiconductor manufacturing technologies. You will collect and analyze…
Added 2 mins ago
S
Essentials of Manufacturing - Environment, Health, and Safety (EHS)
Saint-Gobain
TAUNTON, MA
- $72,500 to $111,500 USD / year
Support capital projects, process changes, and Management of Change (MOC) activities from an EHS perspective.
Added 2 mins ago
EC
Lead Power Systems Controls Engineer
Eaton Corporation
Franklin, MA
- $97,000 to $143,000 USD / year
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need.…
Added 2 mins ago
P
Senior Electrical Engineer
Pfizer
Andover, MA
- $99,200 to $165,400 USD / year
…a PLC programming, automation controls, instrumentation, or process control engineering…
Added 2 mins ago
BioProcess Engineer
Sanofi Group
Waltham, MA
As Process Engineering and Innovation Lead within our mRNA Center of Excellence, you'll drive the evaluation and integration of cutting-edge technologies while ensuring they meet scale-up…
Added 2 mins ago
AI Engineer 5 (Gen AI Platform Services: Agentic AI, Guardrails, Evaluations)
Capital One
Cambridge, MA
Added 2 mins ago
Integration Engineer 3, Workday - Functional (HCM)
Capital One
Cambridge, MA
Identify opportunities for process improvements, collaborate with HR partners to provide innovative ideas and insights to redesign business processes that will optimize business results.
Added 2 mins ago
O
Senior Platform Software Engineer - OCI
Oracle
Boston, MA
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 2 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Boston, MA
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 2 mins ago
Site Reliability Engineer
Highmark Health
Boston, MA
Added 2 mins ago
Engineering Manager - Thermal-Mechanical Design for Nuclear Power applications
GE Vernova
Boston, MA
Establish team expectations and individual engineer priorities.
Added 3 mins ago
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Regional Maintenance Manager
CBRE
Boston, MA
- $200,000 to $210,000 USD / year
Active real estate and/or Professional Engineer (PE) license may be required.
Added 3 mins ago
STA Technical Specialist - Electronics
Ford Motor Company
Boston, MA
Lead upfront process engineering efforts, provide analytical tools and processes and function as a key technical member of the STA team.
Added 3 mins ago
Quality Assurance Manager (Mgr Quality 3) - 30981
HII
Pocasset, MA
…resources enabling stronger ownership of NCR/RCCA/CAPA, improved process discipline, and more effective prevention-based quality…
Added 3 mins ago
Principal Electrical Engineer
QinetiQ
Devens, MA
As a Principal Electrical Engineer at QinetiQ, you will lead hands-on design, build, and troubleshooting of mission-critical electronic systems for defense customers. Your work will span…
Added 3 mins ago
Principal Electrical Engineer
QinetiQ
Devens, MA
As a Principal Electrical Engineer at QinetiQ, you will lead hands-on design, build, and troubleshooting of mission-critical electronic systems for defense customers. Your work will span…
Added 3 mins ago
Senior Systems Engineer (ONSITE)
Collins Aerospace
Marlborough, MA
Added 3 mins ago
Senior Principal Systems Engineer (ONSITE)
Collins Aerospace
Marlborough, MA
…Communications Team is seeking an experienced Senior Principal Systems Engineer in a role committed to creating creative and cost-effective solutions for our ground and airborne…
Added 3 mins ago
Systems Engineer (ONSITE)
Collins Aerospace
Marlborough, MA
…market. The Strategic Communications Team is seeking an Systems Engineer committed to creating creative and cost-effective solutions for our ground and airborne…
Added 3 mins ago
Principal Systems Engineer (ONSITE)
Collins Aerospace
Marlborough, MA
Added 9 mins ago
Production Technical Support Engineer (Korean Bilingual)
Cesna Recruitment
Pueblo, CO
The Production Technical Support Engineer is responsible for providing technical support and continuous improvement leadership for BT production operations, including Plate Cutting,…
Added 12 mins ago
Principal Engineer, Quantum Software Development
Cisco Systems, Inc.
Remote, United States
As a Principal Software Engineer and hands-on technical leader, you will guide a team of engineers while actively contributing to the architecture and development of quantum software and…

Oracle

Principal Support Engineer

United States

$69,400 to $148,300 USD / year

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Job details

Pay: $69,400 to $148,300 USD / year
Apply by: May 2, 2027
Experience: 10+ years of experience in large enterprise Oracle Database Administration, maintenance, and implementation.
Posting language: English
Posted: Nov 3, 2026

Original job description

As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to internal Oracle employees on a diverse range of customer situations and escalated issues.

Responsibilities

As a Principal Support Engineer within Support Organization, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as an expert in large enterprise Oracle Database Administration and maintenance, you ensure the highest levels of customer satisfaction through advanced troubleshooting, solution delivery, and proactive risk mitigation. You will deliver high-impact post-sales support to a diverse customer base, acting as a subject matter expert while adapting to evolving support standards and tooling. Note: This role may include regular coverage of a late shift and is flexible for either 11am MT – 8pm MT or 12pm MT – 9pm MT, depending on your preference.

Key responsibilities include:

Serve as a primary technical point of contact, delivering advanced Oracle Database technical support over phone, web conferencing, and chat, often involving complex issue troubleshooting.
Support mission-critical escalations and serving as a trusted technical mentor for less experienced team members.
Implement and maintain automated diagnostic tools and knowledge base articles to facilitate issue prevention and rapid resolution.
Collaborate closely with engineering, development, and cross-functional support teams to resolve systemic issues, provide feedback on product improvements, and drive long-term reliability and customer satisfaction.
Set up test cases to reproduce customer environments in-house, conducting root cause analysis, and delivering robust solutions, sometimes via on-site customer visits.
Maintain effective communication with customers, displaying strong interpersonal skills, and ensuring technical concepts are conveyed clearly and professionally.

Required Qualifications:

10+ years of experience in large enterprise Oracle Database Administration, maintenance, and implementation.
BS/MS degree in Computer Science, Management Information Systems, Engineering, Math, or a related field or equivalent years of experience.
Deep expertise with Oracle Database fundamentals, architecture, and advanced RDBMS concepts.
Extensive hands-on experience in Oracle Database administration, including installation, upgrades, configuration, and ongoing maintenance. Database configuration, user processes, db startup/shutdown, Storage Management , Transaction Management.
Strong working knowledge of Unix, Linux, and Windows operating systems.
Proficiency in Oracle SQL and PL/SQL, including query development, programming, and performance tuning.
Experience with Database user processes, storage and transaction management, scheduler, and globalization concepts.
Ability to set up customer test cases and troubleshoot complex technical issues effectively.
Excellent communication skills are required, as this role interact directly with customers over phone, web conferencing, and chat tools.
Analytical thinking and effective problem-solving in high-pressure, customer-facing scenarios.

Preferred Qualifications:

Oracle DBA certification is a plus.
DB Scheduler, Globalization concepts
Operating System concepts
Experience with RAC, Data Guard, and standby environments.
Knowledge of DB networking, Oracle Cloud, and related cloud technologies.
Previous work experience at Oracle Support

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $69,400 to $148,300 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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More about this job

Skills

Oracle
Troubleshooting
Oracle Database
Database administration
Customer service
Sales
Technical support
Root cause analysis
Communication skills
Interpersonal skills
Computer science
UNIX
Linux
Microsoft Windows
SQL
Oracle PL/SQL
Troubleshoot
Analytical skills
Problem solving
Oracle Data Guard
Oracle Cloud
Cloud technologies

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