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Added 1 min ago
Principal, Product Service Engineer
Alcon Vision, LLC. Company
Lake Forest, CA
…connected medical devices are designed and supported worldwide. As Principal Engineer, Product Service Engineering, you will influence product design, lead service readiness, and advance…
Added 1 hour ago
Senior DevOps
KēSTA I.T.
Remote, United States
This is a Principal engineering role on a team of about 10, including 5 in-house peers and a team in Spain. The role takes direction from the principal engineer and works in a fully remote,…
Added 2 hours ago
CC
Chief of Commercial Plan Review (re-ad 27-00131)
Chesterfield County
Chesterfield County, VA
- $88,924 to $120,046 USD / year
…First Choice Community – getting it done right the first time – Principal Plan Review Engineer may be the career for…
Added 3 hours ago
Principal Automation Engineer - Global Engineering
Genentech, Inc.
United States
As a Principal Automation Engineer you will be responsible for supporting large and/or complex facility/equipment improvement projects within our US manufacturing network as well as…
Added 3 hours ago
H
Project Engineer II (Geotechnical)- Chantilly, VA
Hillis-Carnes
Chantilly, VA
- $80,000 to $120,000 USD / year
…and contribute to business development initiatives. Project Engineer II is the fourth rung of the career progression ladder and is also bonus…
Added 3 hours ago
AI Principal Technical Program Manager
JPMC page
New York, NY · NY
As a Principal Technical Program Manager at JPMorganChase in Corporate- AI/ML Data Platforms team, you will lead complex, multi-functional technology projects and programs that will impact…
Added 4 hours ago
PF
Process Engineer
Perdue Farms, Inc.
Bainbridge, PA
- $89,000 to $133,000 USD / year
Optimize performance and drive continuous improvement across oilseed crushing operations. As a Crush Oilseeds Process Engineer, you will provide technical expertise to improve safety,…
Added 5 hours ago
Principal Front-End Engineer, Design Systems
Hewlett Packard Enterprise
Ft. Collins, CO
Added 5 hours ago
Senior Developer - Full Stack
Cydcor
Remote, United States
…Python, PostgreSQL, and AWS. We are looking for a seasoned engineer who is excellent at engineering fundamentals first and tied to no single platform second - someone who can operate across…
Added 5 hours ago
ServiceNow Engineer Principal
SAIC
Remote, United States
Added 5 hours ago
C-
Principal Software Engineer - Full Stack
CVector - Industrial AI
Remote, United States
- $150,000 to $175,000 USD / year
As a Principal Full Stack Software Engineer, you will own the technical direction of CVector’s customer-facing platform end to end - from the real-time data visualization and AI-driven…
Added 5 hours ago
C-
Principal Software Engineer - Backend & AI Infra
CVector - Industrial AI
Remote, United States
- $150,000 to $175,000 USD / year
As a Principal Software Engineer - Backend & AI Infra focus, you will play a critical role in evolving CVector’s core backend platform. You will work on time-series data systems,…
Added 5 hours ago
Fixed Equipment Principal Engineer
Celanese International Corporation
Narrows, VA
Lead the Integrity and Reliability of Critical Manufacturing AssetsThe Fixed Equipment Principal Engineer serves as the highest-level fixed equipment technical authority at the Narrows site…
Added 6 hours ago
A
Principal Software Engineering - Reliability and FinOps Engineer
AT&T
Middletown, NJ
- $155,400 to $261,100 USD / year
As a Principal System Engineer, you will serve as a senior technical leader across FinOps, cloud optimization, system reliability, and AI-driven automation. You will shape and execute…
Added 6 hours ago
AT
Infrastructure Server Engineer (Top Secret)
Apex Technology, Inc.
Los Angeles, CA
- $150,000 to $250,000 USD / year
The IT Engineer (Infrastructure Server Engineer) is responsible for the design, implementation, administration, and optimization of Apex’s technology infrastructure. This role encompasses…
Added 6 hours ago
AT
IT Engineer (Active Top Secret)
Apex Technology, Inc.
Los Angeles, CA
- $150,000 to $250,000 USD / year
The IT Engineer is responsible for the design, implementation, administration, and optimization of Apex’s technology infrastructure. This role encompasses systems engineering, network…
Added 6 hours ago
Systems Engineer B-2 (WBZ) 01.6.07
Credence
Tinker Air Force Base, OK
Credence has an immediate opening for a B-2 Systems Engineer (WBZ)at the principal level to support the B-2 Division who is responsible for the modernization, test, production, fielding and…
Added 6 hours ago
F-16 Sensors Engineer, Principal WAM (Top-Secret) - 70
Credence
Wright-Patterson Air Force Base, OH
Credence has an immediate opening for a F-16 Sensors Engineer at the principal level who will be primarily responsible for supporting the Air Force Life Cycle Management Center WAM…
Added 6 hours ago
Principal Communication/Navigation Engineer ISR/SOF WIU.009
Credence
WPAFB, OH
Credence has an immediate need for a Principal Communication/Navigation Engineer, supporting the Fixed Wing Modification Branch AFLCMC/WIU at Wright Patterson AFB, OH. This program focuses…
Added 6 hours ago
TF
Principal Engineer
Thrivent Financial for Lutherans
Minneapolis, MN
- $161,436 to $218,415 USD / year
As a Principal Engineer, you will help establish the engineering vision and act as the bridge between strategic intent and scalable execution in our Customized Experience Platform (CEP).…
Added 7 hours ago
Principal Software Engineer (Prisma Access)
Palo Alto Networks, Inc.
CA
As a Principal Software Engineer for Prisma Access, you will lead the architecture, systems design, and performance optimization of cloud infrastructure underpinning Palo Alto Networks'…
Added 8 hours ago
Principal Quality Engineer
Twenty-Six Defense
Fort Worth, TX
The Principal Quality Engineer is an experienced-level position where the incumbent must possess an advanced level of quality engineering knowledge. Tasks at this level fall in areas where…
Added 8 hours ago
Principal AI translation architect 200 languages
Travoom
Remote, United States
We’re looking for the Principal Architect who will build the intelligence behind that experience.
Added 8 hours ago
Principal AI Architect - OleOle
Travoom
Remote, United States
OleOle is seeking an exceptional, hands-on Principal AI Architect to lead the architecture, development, deployment, and ongoing evolution of artificial intelligence initiatives across our…
Added 9 hours ago
Principal Systems Engineer
2HB Incorporated
Annapolis Junction, MD
2HB Incorporated is seeking a Principal Systems Engineer in order to support its government customer in Annapolis Junction, MD.

Closed listing

Oracle

Principal Support Engineer

United States

$69,400 to $148,300 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $69,400 to $148,300 USD / year
Closing date: May 2, 2027
Experience: 10+ years of experience in large enterprise Oracle Database Administration, maintenance, and implementation.
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to internal Oracle employees on a diverse range of customer situations and escalated issues.

Responsibilities

As a Principal Support Engineer within Support Organization, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as an expert in large enterprise Oracle Database Administration and maintenance, you ensure the highest levels of customer satisfaction through advanced troubleshooting, solution delivery, and proactive risk mitigation. You will deliver high-impact post-sales support to a diverse customer base, acting as a subject matter expert while adapting to evolving support standards and tooling. Note: This role may include regular coverage of a late shift and is flexible for either 11am MT – 8pm MT or 12pm MT – 9pm MT, depending on your preference.

Key responsibilities include:

Serve as a primary technical point of contact, delivering advanced Oracle Database technical support over phone, web conferencing, and chat, often involving complex issue troubleshooting.
Support mission-critical escalations and serving as a trusted technical mentor for less experienced team members.
Implement and maintain automated diagnostic tools and knowledge base articles to facilitate issue prevention and rapid resolution.
Collaborate closely with engineering, development, and cross-functional support teams to resolve systemic issues, provide feedback on product improvements, and drive long-term reliability and customer satisfaction.
Set up test cases to reproduce customer environments in-house, conducting root cause analysis, and delivering robust solutions, sometimes via on-site customer visits.
Maintain effective communication with customers, displaying strong interpersonal skills, and ensuring technical concepts are conveyed clearly and professionally.

Required Qualifications:

10+ years of experience in large enterprise Oracle Database Administration, maintenance, and implementation.
BS/MS degree in Computer Science, Management Information Systems, Engineering, Math, or a related field or equivalent years of experience.
Deep expertise with Oracle Database fundamentals, architecture, and advanced RDBMS concepts.
Extensive hands-on experience in Oracle Database administration, including installation, upgrades, configuration, and ongoing maintenance. Database configuration, user processes, db startup/shutdown, Storage Management , Transaction Management.
Strong working knowledge of Unix, Linux, and Windows operating systems.
Proficiency in Oracle SQL and PL/SQL, including query development, programming, and performance tuning.
Experience with Database user processes, storage and transaction management, scheduler, and globalization concepts.
Ability to set up customer test cases and troubleshoot complex technical issues effectively.
Excellent communication skills are required, as this role interact directly with customers over phone, web conferencing, and chat tools.
Analytical thinking and effective problem-solving in high-pressure, customer-facing scenarios.

Preferred Qualifications:

Oracle DBA certification is a plus.
DB Scheduler, Globalization concepts
Operating System concepts
Experience with RAC, Data Guard, and standby environments.
Knowledge of DB networking, Oracle Cloud, and related cloud technologies.
Previous work experience at Oracle Support

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $69,400 to $148,300 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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Skills

Oracle
Troubleshooting
Oracle Database
Database administration
Customer service
Sales
Technical support
Root cause analysis
Communication skills
Interpersonal skills
Computer science
UNIX
Linux
Microsoft Windows
SQL
Oracle PL/SQL
Troubleshoot
Analytical skills
Problem solving
Oracle Data Guard
Oracle Cloud
Cloud technologies

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