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Added 1 min ago
Software Development Engineer III, Resilience Infrastruction and Solutions: Incident Mitigation
Amazon Data Services, Inc.
Seattle, WA · Portland, OR
The Incident Mitigation team is looking for an experienced software engineer excited about building large-scale distributed systems that protect hundreds of thousands of customer resources…
Added 2 mins ago
EC
Lead Power Systems Controls Engineer
Eaton Corporation
Lenexa, KS
- $97,000 to $143,000 USD / year
Join Eaton's Electrical Engineering Services & Systems (EESS) team and lead the development, testing, and implementation of power systems control solutions for our customers using PLC’s,…
Added 2 mins ago
Site Services Superintendent - Construction - Oklahoma Job Details | Black & Veatch Family of Companies
Black & Veatch
Overland Park, KS
Ensure work complies with safety, environmental, quality, contractual, and company requirements; develop Job Hazard Analyses and verify field implementation.
Added 2 mins ago
Assistant Construction Manager - Combined Cycle - Oklahoma Job Details | Black & Veatch Family of Companies
Black & Veatch
Overland Park, KS
Support implementation of the Project Construction Execution Plan while providing leadership, coaching, and direction to superintendents and field teams.
Added 3 mins ago
O
Senior Platform Software Engineer - OCI
Oracle
Topeka, KS
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 3 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Topeka, KS
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 3 mins ago
Site Reliability Engineer
Highmark Health
Topeka, KS
…technology lifecycle – from product/device evaluation, discovery, to implementation, maintenance, and through retirement. Maintains documentation related to the IT infrastructure supporting…
Added 3 mins ago
Hardware Engineer, PCB Layout
Meta
Topeka, KS
Meta is seeking a Staff PCB Layout Engineer to drive the design and delivery of complex printed circuit boards for large-scale infrastructure hardware. In this role, you will define layout…
Added 3 mins ago
C
Lead Data Engineer-Snowflake
Cognizant
Topeka, KS
- $115,000 to $135,000 USD / year
As a Lead Data Engineer – Snowflake , you will make an impact by designing and delivering scalable, high-performance data solutions that enable critical business insights and operational…
Added 3 mins ago
STA Technical Specialist - Electronics
Ford Motor Company
Topeka, KS
Drive quality and implementation of best practices in our suppliers’ processes.
Added 3 mins ago
P
Senior Validation Engineer
Pfizer
McPherson, KS
- $82,700 to $137,900 USD / year
Ensure integration of validation schedule in production schedule for implementation of validation activities and conduct validation deviations, participate in deviation investigations to…
Added 6 mins ago
Central Office _ Engineer, Senior Systems (Finance) 2026-2027
DeKalb County School District
Stone Mountain, GA
The DeKalb County School District is seeking an experienced and professional Engineer, Senior Systems.
Added 8 mins ago
Technical Project Manager
SimoTech
Holly Springs, NC
through implementation, testing, commissioning and startup.
Added 8 mins ago
MES Lead
SimoTech
Holly Springs, NC
SimoTech is seeking an experienced MES Lead Engineer
Added 11 mins ago
OS
Systems Engineer, SME
Odyssey Systems Cons
Colorado Springs, CO
- $31,533 USD / year
Odyssey is recruiting for a Systems Engineer, SME to join the team. The technical expert filling this position will be an engineering trusted advisor and consultant to the government that…
Added 11 mins ago
CL
ELECTRICAL ENGINEER I - CO
City Light & Power
Denver, CO
- $40,123 USD / year
Cutting-Edge Tech: CLPE stands out for its expertise in cutting-edge technology. Join us to take a lead role in advanced microgrid projects (500kW to 10MW) and smart grid implementation.
Added 11 mins ago
EC
Lead Power Systems Controls Engineer
Eaton Corporation
Wilsonville, OR
- $97,000 to $143,000 USD / year
Join Eaton's Electrical Engineering Services & Systems (EESS) team and lead the development, testing, and implementation of power systems control solutions for our customers using PLC’s,…
Added 11 mins ago
GIS Supervisor - Data Management
Portland General Electric
Portland, OR
…may include business system or process improvements, strategy implementation, training, and data…
Added 11 mins ago
O
Senior Platform Software Engineer - OCI
Oracle
Salem, OR
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 11 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Salem, OR
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 11 mins ago
Site Reliability Engineer
Highmark Health
Salem, OR
…technology lifecycle – from product/device evaluation, discovery, to implementation, maintenance, and through retirement. Maintains documentation related to the IT infrastructure supporting…
Added 11 mins ago
C
Lead Data Engineer-Snowflake
Cognizant
Salem, OR
- $115,000 to $135,000 USD / year
As a Lead Data Engineer – Snowflake , you will make an impact by designing and delivering scalable, high-performance data solutions that enable critical business insights and operational…
Added 11 mins ago
Hardware Engineer, PCB Layout
Meta
Salem, OR
Meta is seeking a Staff PCB Layout Engineer to drive the design and delivery of complex printed circuit boards for large-scale infrastructure hardware. In this role, you will define layout…
Added 11 mins ago
STA Technical Specialist - Electronics
Ford Motor Company
Salem, OR
Drive quality and implementation of best practices in our suppliers’ processes.
Added 23 mins ago
Forward Deployed Engineer
Newcode.ai
Chicago, IL
At least three years in a technical, client-facing role, for example solutions engineer, implementation consultant, technical consultant, automation specialist, or developer.

Oracle

Principal Support Engineer

United States

$69,400 to $148,300 USD / year

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Job details

Pay: $69,400 to $148,300 USD / year
Apply by: May 2, 2027
Experience: 10+ years of experience in large enterprise Oracle Database Administration, maintenance, and implementation.
Posting language: English
Posted: Nov 3, 2026

Original job description

As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to internal Oracle employees on a diverse range of customer situations and escalated issues.

Responsibilities

As a Principal Support Engineer within Support Organization, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as an expert in large enterprise Oracle Database Administration and maintenance, you ensure the highest levels of customer satisfaction through advanced troubleshooting, solution delivery, and proactive risk mitigation. You will deliver high-impact post-sales support to a diverse customer base, acting as a subject matter expert while adapting to evolving support standards and tooling. Note: This role may include regular coverage of a late shift and is flexible for either 11am MT – 8pm MT or 12pm MT – 9pm MT, depending on your preference.

Key responsibilities include:

Serve as a primary technical point of contact, delivering advanced Oracle Database technical support over phone, web conferencing, and chat, often involving complex issue troubleshooting.
Support mission-critical escalations and serving as a trusted technical mentor for less experienced team members.
Implement and maintain automated diagnostic tools and knowledge base articles to facilitate issue prevention and rapid resolution.
Collaborate closely with engineering, development, and cross-functional support teams to resolve systemic issues, provide feedback on product improvements, and drive long-term reliability and customer satisfaction.
Set up test cases to reproduce customer environments in-house, conducting root cause analysis, and delivering robust solutions, sometimes via on-site customer visits.
Maintain effective communication with customers, displaying strong interpersonal skills, and ensuring technical concepts are conveyed clearly and professionally.

Required Qualifications:

10+ years of experience in large enterprise Oracle Database Administration, maintenance, and implementation.
BS/MS degree in Computer Science, Management Information Systems, Engineering, Math, or a related field or equivalent years of experience.
Deep expertise with Oracle Database fundamentals, architecture, and advanced RDBMS concepts.
Extensive hands-on experience in Oracle Database administration, including installation, upgrades, configuration, and ongoing maintenance. Database configuration, user processes, db startup/shutdown, Storage Management , Transaction Management.
Strong working knowledge of Unix, Linux, and Windows operating systems.
Proficiency in Oracle SQL and PL/SQL, including query development, programming, and performance tuning.
Experience with Database user processes, storage and transaction management, scheduler, and globalization concepts.
Ability to set up customer test cases and troubleshoot complex technical issues effectively.
Excellent communication skills are required, as this role interact directly with customers over phone, web conferencing, and chat tools.
Analytical thinking and effective problem-solving in high-pressure, customer-facing scenarios.

Preferred Qualifications:

Oracle DBA certification is a plus.
DB Scheduler, Globalization concepts
Operating System concepts
Experience with RAC, Data Guard, and standby environments.
Knowledge of DB networking, Oracle Cloud, and related cloud technologies.
Previous work experience at Oracle Support

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $69,400 to $148,300 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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More about this job

Skills

Oracle
Troubleshooting
Oracle Database
Database administration
Customer service
Sales
Technical support
Root cause analysis
Communication skills
Interpersonal skills
Computer science
UNIX
Linux
Microsoft Windows
SQL
Oracle PL/SQL
Troubleshoot
Analytical skills
Problem solving
Oracle Data Guard
Oracle Cloud
Cloud technologies

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