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Tooling Engineer
RCM INDUSTRIES
Wheeling, IL
- $65,000 to $80,000 USD / year
The Associate Tooling Engineer is responsible for the repair and component replacement of production tooling, and for maintaining the accuracy of all tooling data, records, and revision…
Added just now
Network Engineer
Montclair State University
Montclair, NJ
Reporting to the Director of Networking and Telecommunications, the Network Engineer installs, configures, maintains, and upgrades all campus wired and wireless network infrastructure…
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Plant Modeling and Simulation Engineer
Stellantis
Auburn Hills, MI
We are seeking a Plant Modeling and Simulation Engineer to develop, validate, and maintain high-quality plant models supporting XIL, virtual validation, and system integration activities.…
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Senior Software Engineer
Penske
Tampa, FL · Reading, PA
As a Senior Software Engineer, you will lead global software development teams to deliver on multiple medium to large sized enterprise wide projects concurrently. You will be overseeing the…
Added 1 min ago
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Principal Application Software Engineer- Oracle Health
Oracle
United States
- $99,600 to $209,500 USD / year
We are seeking a versatile Principal Application Software Engineer to contribute across platform engineering, cloud infrastructure, distributed systems, application development, integration…
Added 1 min ago
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Senior Application Software Engineer- Oracle Health
Oracle
United States
- $86,100 to $187,000 USD / year
We are seeking a versatile Senior Application Software Engineer to contribute across platform engineering, cloud infrastructure, distributed systems, application development, integration…
Added 3 mins ago
MANUFACTURING ENGINEER
Southern Fabricators
Polkton, NC
…efficiency. Manufacturing engineering expertise allows the engineer to design and refine production processes, including plan layouts and injection molding operations, to meet production…
Added 5 mins ago
Chief Engineer – Propulsion Tanks - Level 5
Northrop Grumman
Commerce, CA
Northrop Grumman’s Space Sector is seeking a Chief Engineer – Propulsion Tanks - Level 5 to join our team in Commerce, CA.
Added 5 mins ago
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Quality Systems Engineer
Actalent
Moorpark, CA
- $100,000 to $140,000 USD / year
We are seeking a Quality Systems & Process Improvement Engineer to enhance quality system effectiveness, optimize processes, and drive continuous improvement initiatives across the…
Added 5 mins ago
Software Development Engineer, Last Mile Delivery, Edge Intelligence
Amazon
Santa Cruz, CA
…decision-making models, ensuring low-latency and high-reliability performance on resource-constrained…
Added 5 mins ago
Expert Data Engineer
Insight Global
Dublin, CA
The aim of the Wildfire Data Science team in the Wildfire Risk Management organization is to enhance the risk practices of PG&E’s Electric Operation business and thereby address changing…
Added 5 mins ago
CC
Quality Systems Engineer
Curtiss-Wright Corporation
Santa Clarita, CA
- $94,700 to $126,300 USD / year
The Quality Management Systems (QMS) Engineer based on-site at our Curtiss-Wright Defense Solutions Integrated Systems Santa Clarita, CA site will be responsible for administration and…
Added 5 mins ago
Network Engineer - Level 2 (AHT)
Northrop Grumman
Redondo Beach, CA
…backup recovery, maintaining system documentation, tuning system performance, building of systems and computing asset…
Added 5 mins ago
Network Engineer - Level 3/4 (AHT)
Northrop Grumman
Redondo Beach, CA
…backup recovery, maintaining system documentation, tuning system performance, building of systems and computing asset…
Added 6 mins ago
Senior Systems Engineer
Abbott
Alameda, CA
This Senior Systems Engineer position works onsite in our Alameda, CA location for Lingo.
Added 6 mins ago
Lead Quality Engineer
Humana Insurance Company
Remote, United States
The Lead Quality Engineer leads the quality assurance and testing strategy for Medicaid Clinical platforms and integrations, ensuring solutions meet business requirements and operate…
Added 6 mins ago
Principal Biomedical Engineer
MiniMed
Northridge, CA
MiniMed is seeking an experienced Principal Engineer to join our Continuous Glucose Monitoring (CGM) Sensor R&D team. This role will provide technical leadership in the design, development,…
Added 7 mins ago
Engineer VI
General Atomics
Poway, CA
…sensing capabilities onto the platform baseline to optimize performance, reliability, and functionality. These capabilities include communications and radar signal detection,…
Added 7 mins ago
Software Development Engineer II, Amazon MSK
Amazon
Santa Monica, CA
…Amazon-internal software. You will design and build new features, make performance improvements, identify and investigate new technologies, prototype solutions, build scalable services, and…
Added 7 mins ago
Manager Manufacturing Engineering 3
Northrop Grumman
Palmdale, CA
The Manager Manufacturing Engineer 3 will support the requirements of an expanding and technologically diverse manufacturing assembly line. The manager will have direct budget…
Added 7 mins ago
Simulation Integration Engineer (Experienced or Senior)
The Boeing Company
Long Beach, CA
The Boeing Test & Evaluation (BT&E) organization is seeking a Simulation Integration Engineer (Experienced or Senior) to join our team in Long Beach, California .
Added 7 mins ago
Product Engineer – Thermal Systems (Automotive / EV)
HTC Global Services Inc
Long Beach, CA
We are seeking a Product Engineer – Thermal Systems to lead the mechanical design and development of thermal system hardware for automotive applications. This role involves designing and…
Added 7 mins ago
Entry-Level Mechanical Product Design and Analysis Engineer
The Boeing Company
El Segundo, CA
…Electronics Packaging and Mechanical Product Design and Analysis Engineer to join us as part of our Electronics Packaging and Product Design Team located in El Segundo, CA…
Added 7 mins ago
CN
Quality Engineer
City National Bank
El Segundo, CA
- $77,000 to $143,000 USD / year
"The Quality Engineer plays a key role in executing the assigned tasks as per the various test automation initiaves and plans related to functional, smoke and regression testing as well as…
Added 7 mins ago
Supply Chain Project Manager
Safran
Concord, CA · Costa Mesa, CA
…team. This role delivers cross-site and supplier operational performance improvement by implementing or utilizing Supply Chain Management standard business processes and strategy. The scope…

Oracle

Principal Support Engineer

United States

$69,400 to $148,300 USD / year

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Job details

Pay: $69,400 to $148,300 USD / year
Apply by: May 2, 2027
Experience: 10+ years of experience in large enterprise Oracle Database Administration, maintenance, and implementation.
Posting language: English
Posted: Nov 3, 2026

Original job description

As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to internal Oracle employees on a diverse range of customer situations and escalated issues.

Responsibilities

As a Principal Support Engineer within Support Organization, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as an expert in large enterprise Oracle Database Administration and maintenance, you ensure the highest levels of customer satisfaction through advanced troubleshooting, solution delivery, and proactive risk mitigation. You will deliver high-impact post-sales support to a diverse customer base, acting as a subject matter expert while adapting to evolving support standards and tooling. Note: This role may include regular coverage of a late shift and is flexible for either 11am MT – 8pm MT or 12pm MT – 9pm MT, depending on your preference.

Key responsibilities include:

Serve as a primary technical point of contact, delivering advanced Oracle Database technical support over phone, web conferencing, and chat, often involving complex issue troubleshooting.
Support mission-critical escalations and serving as a trusted technical mentor for less experienced team members.
Implement and maintain automated diagnostic tools and knowledge base articles to facilitate issue prevention and rapid resolution.
Collaborate closely with engineering, development, and cross-functional support teams to resolve systemic issues, provide feedback on product improvements, and drive long-term reliability and customer satisfaction.
Set up test cases to reproduce customer environments in-house, conducting root cause analysis, and delivering robust solutions, sometimes via on-site customer visits.
Maintain effective communication with customers, displaying strong interpersonal skills, and ensuring technical concepts are conveyed clearly and professionally.

Required Qualifications:

10+ years of experience in large enterprise Oracle Database Administration, maintenance, and implementation.
BS/MS degree in Computer Science, Management Information Systems, Engineering, Math, or a related field or equivalent years of experience.
Deep expertise with Oracle Database fundamentals, architecture, and advanced RDBMS concepts.
Extensive hands-on experience in Oracle Database administration, including installation, upgrades, configuration, and ongoing maintenance. Database configuration, user processes, db startup/shutdown, Storage Management , Transaction Management.
Strong working knowledge of Unix, Linux, and Windows operating systems.
Proficiency in Oracle SQL and PL/SQL, including query development, programming, and performance tuning.
Experience with Database user processes, storage and transaction management, scheduler, and globalization concepts.
Ability to set up customer test cases and troubleshoot complex technical issues effectively.
Excellent communication skills are required, as this role interact directly with customers over phone, web conferencing, and chat tools.
Analytical thinking and effective problem-solving in high-pressure, customer-facing scenarios.

Preferred Qualifications:

Oracle DBA certification is a plus.
DB Scheduler, Globalization concepts
Operating System concepts
Experience with RAC, Data Guard, and standby environments.
Knowledge of DB networking, Oracle Cloud, and related cloud technologies.
Previous work experience at Oracle Support

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $69,400 to $148,300 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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More about this job

Skills

Oracle
Troubleshooting
Oracle Database
Database administration
Customer service
Sales
Technical support
Root cause analysis
Communication skills
Interpersonal skills
Computer science
UNIX
Linux
Microsoft Windows
SQL
Oracle PL/SQL
Troubleshoot
Analytical skills
Problem solving
Oracle Data Guard
Oracle Cloud
Cloud technologies

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