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Added just now
Benefits Specialist
Chapman University
CA
…timely administration of Chapman University’s employee benefits programs - spanning enrollment, eligibility, tuition remission, and retirement…
Added just now
NO
HR DIRECTOR
NORTH OLYMPIC HEALTHCARE NETWORK
Port Angeles, WA
- $99,694 to $129,209 USD / year
…requires translating organizational priorities into practical workforce strategies, policies, and…
Added 1 min ago
TC
Health Education Coordinator - Bilingual
The County of El Dorado
Placerville, CA
- $32.95 to $40.05 USD / hour
…population level wellness through a highly diverse and talented workforce. Focusing on population level prevention our team engages in health policy development, community level assessment,…
Added 1 min ago
R
Senior Manager, Customer Experience Strategy & Operations
Ramp
New York City, NY · San Fransisco, CA
- $147,000 to $215,000 USD / year
…the goals, measure what matters, and build the systems and programs that push the team forward. You’ll manage a small and mighty team across Business Operations, CX Analytics, Workforce…
Added 2 mins ago
People Program Manager, Payroll
Welbehealth
Remote, United States
The People Program Manager leads strategic and operational initiatives that support workforce growth, organizational effectiveness, team member experience, and People service delivery.…
Added 3 mins ago
Store Manager
Ross Stores, Inc.
Atascocita, TX
Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
Added 3 mins ago
Store Manager
Ross Stores, Inc.
Richmond, TX
Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
Added 3 mins ago
Assistant Store Manager
Ross Stores, Inc.
Mount Juliet, TN
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning…
Added 3 mins ago
Assistant Store Manager
Ross Stores, Inc.
Columbus, OH
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning…
Added 4 mins ago
CS
Automotive Program Facilitator
Connecticut State Community College
New Haven, CT
- $66,804 USD / year
…recruitment, student success, program operations, industry engagement, workforce development initiatives, and continuous program improvement while promoting career pathways in the…
Added 4 mins ago
E
HRBP, Retail
Everlane
Los Angeles, CA
- $100,000 to $120,000 USD / year
Design and roll out scalable people programs (performance cycles, manager training, engagement) built for a lean team and a distributed retail workforce
Added 6 mins ago
CC
Manager, Supplier Programs (focus on Small Business, CA)
Charter Communicatio
Greenwood Village, CO
- $31,533 USD / year
Do you thrive in driving strategic supplier initiatives that create measurable impact? Spectrum is seeking a dedicated Manager, Supplier Programs to lead the coordination and management of…
Added 6 mins ago
Sr. Program Manager
Pacific Life Insurance Company
United States
We’re actively seeking a talented Program Manager to join the Strategy & Program Management Office (PMO) in our Workforce Benefits Division (WBD) in Newport Beach, CA. This role is hybrid.…
Added 7 mins ago
Manager Registered Nurse Utilization Review
Ascension
Remote, United States
Hire, mentor, and evaluate staff members to build a highly skilled workforce dedicated to continuous professional development.
Added 8 mins ago
JM
Environmental Manager
Johns Manville
United States
- $100,100 to $137,600 USD / year
The Environmental Manager is responsible for leading and maintaining environmental compliance programs for a manufacturing facility. This role oversees air permitting, water pollution…
Added 10 mins ago
YouthBuild Program Manager
Chicanos Por La Causa
Albuquerque, NM
Lead Programs. Empower Youth. Transform Communities.
Added 10 mins ago
Filtration Sales Specialist- GA, FL, Puerto Rico
Danaher
Atlanta, GA · Fort Lauderdale, FL · Miami, FL · Tampa, FL
…These responsibilities include both by providing the Account Manager in sales process with product expertise as well as independently identifying…
Added 11 mins ago
GP
Assistant Director of Maintenance
GRAND PACIFIC RESORTS INC
Carlsbad, CA
- $68,700 to $72,000 USD / year
…purchasing, training, inspecting, motivating, and managing a skilled workforce. Responsibilities also include overseeing reserve-study improvements and special projects, administering a…
Added 11 mins ago
SVP, Chief Marketing Officer - Home & Auto
Synchrony Bank
Charlotte Engagement Hub, NC
Oversee initiatives to support strategy and deliver ongoing SYF-wide cross-sell integrations including affiliate programs with partners, merchants and aggregators.
Added 13 mins ago
OR
Wireless Retail Sales Associate - W2319
OSL Retail Services Inc
OAK HARBOR, WA
- $20.13 USD / hour
We are committed to employing a diverse workforce and are an equal-opportunity employer. Qualified applicants will receive consideration regarding race, color, religion, sex, national…
Added 13 mins ago
OR
Wireless Retail Sales Associate - W4501
OSL Retail Services Inc
WEST BROWNSVILLE, PA
- $18 USD / hour
We are committed to employing a diverse workforce and are an equal-opportunity employer. Qualified applicants will receive consideration regarding race, color, religion, sex, national…
Added 13 mins ago
O
Program Manager 4
Oracle
United States
- $91,000 to $209,500 USD / year
The Program Manager identifies, prioritizes, and successfully executes a broad portfolio of functional initiatives and programs.
Added 13 mins ago
O
Program Management Snr Manager
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support…
Added 13 mins ago
O
Program Manager 4
Oracle
Nashville, TN
- $91,000 to $209,500 USD / year
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support…
Added 13 mins ago
O
Program Manager 4
Oracle
Nashville, TN
- $91,000 to $209,500 USD / year
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support…

Oracle

Manager, Data Center Support Services

Abilene, TX, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Manages team(s) conducting end-to-end hardware installation and troubleshooting. Manages team(s) implementing network communications, providing guidance on complex problems. Manages team(s) supporting data center environments, customer environments and/or operations, addresses identified and escalated routine trends, and ensures problem resolutions are documented. Oversees technicians participation in training to advance their understandings and refine technicians' skill set, meeting requirements. Facilitates collaboration with development teams and external vendors to resolve complex technical problems, providing subject matter expertise around large scale matters.

Key Responsibilities

Datacenter Services Operations-Break/Fix and Hardware Maintenance:

-Manages team(s) conducting end-to-end on-site hardware installation, removing and troubleshooting hardware and configurations for a site. -Monitors daily operations for teams replacing server components and upgrades servers for existing customer base for a site.

Datacenter Services Operations-Network Configuration, Installation, and Augmentation:

-Manages team(s) implementing designed and defined network communications and solutions, including cabling validation and networking equipment, providing guidance on complex problems. -Engages additional resources to address complex or unresolved issues.

Technical Support and Trouble Shooting-Technical Support and Trouble Shooting:

-Manages team(s) supporting data center environments, customer environments and/or operations, addresses identified and escalated routine trends, and ensures problem resolutions are documented. -Manages response to outage situations for clients.

Safety and Compliance-Safety, Security, Compliance, and Documentation:

-Ensures adherence to all established Standard Operating Procedures (SOPs)/Maintenance Operation Protocols (MOPs) when performing tasks for team(s). -Oversees and drives the implementation of required security controls, including updates and maintenance for a team(s). -Ensures and manages team's compliance with health and safety guidelines (including personal protection equipment, site access, or specific data site compliance) during on-site work at customer locations and at office.

Continuous Improvement:

-Oversees technicians participation in training to advance their understandings and refine technicians' skill set, meeting requirements. -Stays current with industry understanding best practices and developments in networking and server maintenance, data center and facility operations. -Manages team adherence to SOPs and MOPs for operational Data Center Change Control processes.

Collaboration, Vendor Relations, and Leadership-Collaboration, Vendor Relations, and Leadership:

-Facilitates collaboration with development teams and external vendors to resolve complex technical problems, providing subject matter expertise around large scale matters. -Ensures that contractors and vendors are delivering quality services and that all Service Level Agreements (SLAs) are being met for location(s). -Oversees quality assurance, providing guidance on process creation and mentorship programs.

Core Responsibilities

Planning & Execution:

-Creates and owns the execution plan for the team's work and multiple projects or initiatives, monitoring timelines and budgets when applicable to ensure projects are completed on time and in adherence with requirements. Delegates work across the team and helps them prioritize their work. Identifies resource needs and adapts plans based on changing priorities and business needs.

Collaboration & Partnership:

-Strengthens collaborative partnerships across teams to align on expectations and shared objectives. Guides team members to build relationships with business leaders, stakeholders, and/or customers to ensure effective collaboration. Practices active listening and asks insightful questions to promote an inclusive culture.

Problem Solving:

-Leads team to identify and address moderately complex operational and/or technical issues in accordance with standard practices, providing guidance as appropriate. Directs team to analyze data and/or information from multiple sources to troubleshoot moderately complex errors.

Continuous Learning:

-Actively seeks learning opportunities for self and team to enhance knowledge and skills in key areas and remain current with industry advancements. Uses feedback and training to elevate personal and team skills, modeling a commitment to learning. Identifies skill gaps within the team and supports team members in learning opportunities by providing resources and fostering an environment that encourages knowledge-sharing.

Continuous Improvement:

-Identifies and recommends improvements as well as encourages team to share ideas to increase the efficiency and effectiveness of processes, protocols, and workflows within a team. Reviews and provides feedback on team member's ideas and seeks input from others on alternative approaches and methods for improving work.

Performance and Development:

-Coaches and provides direction to team members in alignment with performance management processes, guidelines, and expectations. Facilitates goal setting discussions with team members, ensuring individual goals are aligned with broader team goals. Identifies development opportunities to help team member's improve performance. Contributes to the talent acquisition pipeline by leading candidate interviews, assessing promotion eligibility, and managing talent resources.

Minimum Job Qualifications

Education and/or Experience:

8 years of experience in client-facing, direct customer support and service, data center, or related field experience

Bachelor's Degree in Computer Science, Information Systems, or related field AND 4 years of experience in client-facing, direct customer support and service, data center, or related field experience

Master's Degree in Computer Science, Information Systems, or related field AND 2 year of experience in client-facing, direct customer support and service, data center, or related field experience

Doctorate in Computer Science, Information Systems, or related field

Job Skills:

Same skills as prior level

IT Infrastructure/Server Trouble Shooting Experience:

2 years of experience in IT infrastructure, data center services, or server administration.

Preferred Job Qualifications

Education and/or Experience:

8 years of experience in client-facing, direct customer support and service, data center, or related field experience

Bachelor's Degree in Computer Science, Information Systems, or related field AND 4 years of experience in client-facing, direct customer support and service, data center, or related field experience

Master's Degree in Computer Science, Information Systems, or related field AND 2 years of experience in client-facing, direct customer support and service, data center, or related field experience

Doctorate in Computer Science, Information Systems, or related field

Job Skills:

Same skills as prior level

People Leadership/Management Experience:

1 year of experience in a leadership role with or without direct reports.

IT Infrastructure/Server Trouble Shooting Experience:

3 years of experience in IT infrastructure, data center services, or server administration.

Cloud Environment (Hyperscale) Experience :

2 years of experience in hyperscale cloud environments.

Certifications:

Data Center or Cloud Industry Certifications.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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