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Added 1 min ago
J.P. Morgan Wealth Management - Market Director of Wealth - Nebraska / Iowa Market
JPMorgan Chase
Papillion, NE
Closely partner with the Supervisory Manager and be expected to manage all day-to-day administrative, supervisory and operational aspects for the business in order to achieve our strategic…
Added 1 min ago
O
Senior Manager, Data Center Support Services - Onsite in Anthony, NM
Oracle
Lincoln, NE
- $108,300 to $264,100 USD / year
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support…
Added 1 min ago
O
Manager, Consulting Services | Data Migration - Oracle Health
Oracle
Lincoln, NE
- $92,300 to $209,500 USD / year
We are looking for an experienced Manager to help lead the design, configuration, activation, and support of Oracle Health EHR (Millennium) data migration solutions for both Federal and…
Added 1 min ago
Data, Communications, and Policy Analyst (Remote)
GovCIO
Lincoln, NE
Quickly analyze, interpret, and convey complex and technical mission-related policies, procedures, and programs using clear and succinct language.
Added 1 min ago
O
Project Senior Consultant
Oracle
Lincoln, NE
- $28.41 to $56.83 USD / hour
Experience with a project scheduling tool preferred Maintain project schedules, action logs, and status reports under the direction of the project manager.
Added 7 mins ago
DISTINGUISHED SCIENTIST/ENGINEER FOR USW THEATER OPERATIONS
Naval Sea Systems Command
Naval Base Newport, RI
Added 10 mins ago
Program Manager Data Center Operations
Amazon
Fernley, NV
Amazon is looking for a Program Manager with a strong delivery record and proven program management experience to own strategic, tactical, cross-functional programs in Data Center…
Added 10 mins ago
Sr. Manager, Healthcare Providers West , Healthcare Providers West
Amazon
Las Vegas, NV
Healthcare Providers are navigating an unprecedented environment: margin compression, workforce shortages, regulatory complexity, and rapidly rising patient expectations. At the same time,…
Added 14 mins ago
TC
Sr. Emergency Management Officer
The City of Fort Worth
TX
- $34.45 to $44.79 USD / hour
…Emergency Management Officer owns one of the office’s three core programs, Community Engagement and Special Events, and is accountable for how residents, businesses, and partners prepare…
Added 18 mins ago
Manager, P&O - Pass Christian, MS 123126
DSV Solutions/UTI Integrated Logistics
Pass Christian, MS
Added 18 mins ago
Quality Manager - Special Missions
V2X
Madison, MS
The position will be a part of our Aerospace Systems Quality team direct supporting our Special Missions Programs consisting of military / commercial aircraft maintenance contracts.
Added 19 mins ago
Claims Operations Manager - Virtual R-38643
Alight
Corinth, MS
…empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management. Our…
Added 19 mins ago
Business Relationship Manager Senior Deepening - Vice President
JPMC page
Deerfield Beach, FL
If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
Added 19 mins ago
Business Relationship Manager I - Officer
JPMC page
Boca Raton, FL
If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
Added 20 mins ago
Director of Patient Engagement
The Michael J. Fox Foundation for Parkinson's Research
United States
Flexible work environment. We trust all employees to work closely with their manager and colleagues to determine when, where and how programs and projects get done.
Added 27 mins ago
PM
Maintenance Manager
PRS Management, Inc.
Seattle, WA
- $98,000 to $125,000 USD / year
…lifestyle for residents. We are seeking a Full-Time Maintenance Manager to lead our Maintenance team and oversee the repair, maintenance, and operation of community buildings, equipment,…
Added 39 mins ago
Control Account Manager (CAM) – Logistics & Sustainment
GE Aerospace
Evendale, OH
The Control Account Manager (CAM) is a key member of the Edison Works Logistics & Sustainment (L&S) CAM Integrated Product Team (IPT) reporting to the Senior L&S CAM and is responsible for…
Added 39 mins ago
Front Line Manager: Quality (1st shift)
Nuclear Fuel Services
Euclid, OH
As our Front-Line Manager, you will play a key role in implementing and managing departmental goals that align with and support the achievement of the company’s overall objectives.
Added 39 mins ago
Maintenance Technician - 2nd shift
Conagra Brands
Troy, OH
…welding ability. This position reports to the Plant Maintenance Manager. Must…
Added 39 mins ago
Maintenance Technician - 3rd
Conagra Brands
Troy, OH
…welding ability. This position reports to the Plant Maintenance Manager. Must…
Added 39 mins ago
Data Center Operations Manager, Global Server Ops People Management, Hardware Operations
Google
Lancaster, OH
Share Data Center Operations Manager, Global Server Ops People Management, Hardware Operations
Added 40 mins ago
Casual RN Administrative Supervisor - Nights
Trinity Health
Grove City, OH
Experience: Minimum of four to five years recent clinical experience in hospital setting with Care Manager/Charge Nurse or other relevant hospital management experience required.
Added 40 mins ago
Biomedical Technician
Fresenius Medical Care
Youngstown, OH
…as well as a leadership path from Area Technical Operations Manager, Regional Technical Operations Manager, and Senior Director Technical Services, overseen by a Vice President of Technical…
Added 40 mins ago
TH
Medical Technologist/Medical Lab Technologist - Full Time Nights
Trinity Health
Westerville, OH
- Full-time
Where no present criteria for decisions are available, will consult with supervisor/manager. In absence of supervisor/manager, will act to determine final decision.
Added 40 mins ago
A
2nd Shift Maintenance Technician
Aerotek
Toledo, OH
- $30 to $35 USD / hour
Report to the Maintenance Manager and perform preventive maintenance, troubleshooting, inspection, calibration, installation, and support for production equipment.

Oracle

Manager, Data Center Support Services

Abilene, TX, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Manages team(s) conducting end-to-end hardware installation and troubleshooting. Manages team(s) implementing network communications, providing guidance on complex problems. Manages team(s) supporting data center environments, customer environments and/or operations, addresses identified and escalated routine trends, and ensures problem resolutions are documented. Oversees technicians participation in training to advance their understandings and refine technicians' skill set, meeting requirements. Facilitates collaboration with development teams and external vendors to resolve complex technical problems, providing subject matter expertise around large scale matters.

Key Responsibilities

Datacenter Services Operations-Break/Fix and Hardware Maintenance:

-Manages team(s) conducting end-to-end on-site hardware installation, removing and troubleshooting hardware and configurations for a site. -Monitors daily operations for teams replacing server components and upgrades servers for existing customer base for a site.

Datacenter Services Operations-Network Configuration, Installation, and Augmentation:

-Manages team(s) implementing designed and defined network communications and solutions, including cabling validation and networking equipment, providing guidance on complex problems. -Engages additional resources to address complex or unresolved issues.

Technical Support and Trouble Shooting-Technical Support and Trouble Shooting:

-Manages team(s) supporting data center environments, customer environments and/or operations, addresses identified and escalated routine trends, and ensures problem resolutions are documented. -Manages response to outage situations for clients.

Safety and Compliance-Safety, Security, Compliance, and Documentation:

-Ensures adherence to all established Standard Operating Procedures (SOPs)/Maintenance Operation Protocols (MOPs) when performing tasks for team(s). -Oversees and drives the implementation of required security controls, including updates and maintenance for a team(s). -Ensures and manages team's compliance with health and safety guidelines (including personal protection equipment, site access, or specific data site compliance) during on-site work at customer locations and at office.

Continuous Improvement:

-Oversees technicians participation in training to advance their understandings and refine technicians' skill set, meeting requirements. -Stays current with industry understanding best practices and developments in networking and server maintenance, data center and facility operations. -Manages team adherence to SOPs and MOPs for operational Data Center Change Control processes.

Collaboration, Vendor Relations, and Leadership-Collaboration, Vendor Relations, and Leadership:

-Facilitates collaboration with development teams and external vendors to resolve complex technical problems, providing subject matter expertise around large scale matters. -Ensures that contractors and vendors are delivering quality services and that all Service Level Agreements (SLAs) are being met for location(s). -Oversees quality assurance, providing guidance on process creation and mentorship programs.

Core Responsibilities

Planning & Execution:

-Creates and owns the execution plan for the team's work and multiple projects or initiatives, monitoring timelines and budgets when applicable to ensure projects are completed on time and in adherence with requirements. Delegates work across the team and helps them prioritize their work. Identifies resource needs and adapts plans based on changing priorities and business needs.

Collaboration & Partnership:

-Strengthens collaborative partnerships across teams to align on expectations and shared objectives. Guides team members to build relationships with business leaders, stakeholders, and/or customers to ensure effective collaboration. Practices active listening and asks insightful questions to promote an inclusive culture.

Problem Solving:

-Leads team to identify and address moderately complex operational and/or technical issues in accordance with standard practices, providing guidance as appropriate. Directs team to analyze data and/or information from multiple sources to troubleshoot moderately complex errors.

Continuous Learning:

-Actively seeks learning opportunities for self and team to enhance knowledge and skills in key areas and remain current with industry advancements. Uses feedback and training to elevate personal and team skills, modeling a commitment to learning. Identifies skill gaps within the team and supports team members in learning opportunities by providing resources and fostering an environment that encourages knowledge-sharing.

Continuous Improvement:

-Identifies and recommends improvements as well as encourages team to share ideas to increase the efficiency and effectiveness of processes, protocols, and workflows within a team. Reviews and provides feedback on team member's ideas and seeks input from others on alternative approaches and methods for improving work.

Performance and Development:

-Coaches and provides direction to team members in alignment with performance management processes, guidelines, and expectations. Facilitates goal setting discussions with team members, ensuring individual goals are aligned with broader team goals. Identifies development opportunities to help team member's improve performance. Contributes to the talent acquisition pipeline by leading candidate interviews, assessing promotion eligibility, and managing talent resources.

Minimum Job Qualifications

Education and/or Experience:

8 years of experience in client-facing, direct customer support and service, data center, or related field experience

Bachelor's Degree in Computer Science, Information Systems, or related field AND 4 years of experience in client-facing, direct customer support and service, data center, or related field experience

Master's Degree in Computer Science, Information Systems, or related field AND 2 year of experience in client-facing, direct customer support and service, data center, or related field experience

Doctorate in Computer Science, Information Systems, or related field

Job Skills:

Same skills as prior level

IT Infrastructure/Server Trouble Shooting Experience:

2 years of experience in IT infrastructure, data center services, or server administration.

Preferred Job Qualifications

Education and/or Experience:

8 years of experience in client-facing, direct customer support and service, data center, or related field experience

Bachelor's Degree in Computer Science, Information Systems, or related field AND 4 years of experience in client-facing, direct customer support and service, data center, or related field experience

Master's Degree in Computer Science, Information Systems, or related field AND 2 years of experience in client-facing, direct customer support and service, data center, or related field experience

Doctorate in Computer Science, Information Systems, or related field

Job Skills:

Same skills as prior level

People Leadership/Management Experience:

1 year of experience in a leadership role with or without direct reports.

IT Infrastructure/Server Trouble Shooting Experience:

3 years of experience in IT infrastructure, data center services, or server administration.

Cloud Environment (Hyperscale) Experience :

2 years of experience in hyperscale cloud environments.

Certifications:

Data Center or Cloud Industry Certifications.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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More about this job

Skills

Troubleshooting
Technical support
Performance management
Customer service
Computer science
Leadership
Oracle
Motivate employees

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