Jobs in the United States

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Added 1 min ago
Project Manager
Paragon Technology Group, Inc
Scott AFB, IL
The Project Manager provides reliable coordination and administrative project support that enables senior leadership to make informed decisions and maintain execution discipline. This role…
Added 2 mins ago
EM
System EVS Manager - EMRMC Housekeeping - Full Time - 1st Shift
Ephraim McDowell Health
Danville, KY
- Full-time
…the Environmental Services Operation. Analyzes and determines Associate requirements and utilizes problem-solving techniques as appropriate. Establishes effective lines of communication…
Added 4 mins ago
Senior Pharmacy Practice Professional
Humana
Remote, United States
Six Sigma, Lean, or Project Management Professional (PMP) certification
Added 5 mins ago
A
Clinical Research Associate II
Actalent
Exton, PA
- $45 to $55 USD / hour
Medical Device Field | Offers Benefits Job DescriptionJoin our team as a Clinical Research Associate, where you will provide support to the field-based team for site identification,…
Added 5 mins ago
Senior Associate, Network Planning Engineering (Melbourne, FL)
L3Harris Technologies
Melbourne, FL
Project management skills capable of adhering to deadlines and completion of tasks per project schedule
Added 5 mins ago
Survey Technician
Stantec
Philadelphia, PA · Rochelle Park, NJ · Mechanicsburg, PA · Boston, MA · New York, NY · Fairfax, VA · Mount Laurel, NJ · Laurel, MD
…survey information into accurate drawings, maps, and other project deliverables. This is an excellent opportunity for someone who has an interest in surveying and civil design technology…
Added 6 mins ago
Accounts Receivable Manager, Team Leader
Beacon Solutions Group
Remote, United States
…team. This individual will provide billing and revenue cycle management services to healthcare clients, with a particular emphasis on organizations operating within the mental health and…
Added 6 mins ago
Accounts Receivable Manager, Team Leader
Beacon Solutions Group
Remote, United States
…team. This individual will provide billing and revenue cycle management services to healthcare clients, with a particular emphasis on organizations operating within the mental health and…
Added 6 mins ago
Accounts Receivable Manager, Team Leader
Beacon Solutions Group
Remote, United States
…team. This individual will provide billing and revenue cycle management services to healthcare clients, with a particular emphasis on organizations operating within the mental health and…
Added 6 mins ago
Accounts Receivable Manager, Team Leader
Beacon Solutions Group
Remote, United States
…team. This individual will provide billing and revenue cycle management services to healthcare clients, with a particular emphasis on organizations operating within the mental health and…
Added 6 mins ago
Senior Pharmacy Practice Professional
CenterWell
Remote, United States
Six Sigma, Lean, or Project Management Professional (PMP) certification
Added 7 mins ago
Trainee Operations Management- Wadesboro Hatchery
Cobb-Vantress, Inc.
Wadesboro, NC
The Operations Management Trainee (OMT) role is a developmental leadership position responsible for supporting and influencing day-to-day production and operational performance through the…
Added 8 mins ago
Stock Associate/Furniture Handler - Arhaus, Brooklyn Loft
Arhaus
Cleveland, OH
As a Stock Associate, you will be responsible for all aspects of receiving, inspecting, wrapping, organizing, storing, and preparing furniture and merchandise for delivery or customer…
Added 8 mins ago
Construction Superintendent - Multi - Family
Woda Cooper
Louisville, KY
8-10 years of Construction experience required · Must possess OSHA certification or be willing to obtain all mandated certifications
Added 8 mins ago
Sales Leadership Development Program
Johnson & Johnson Vision Care, Inc. Legal Entity
Remote, United States
Must have legal authorization to work in the U.S
Added 9 mins ago
Senior Associate, Health & Benefits
Brown & Brown, Inc
San Diego, CA
State Life and Health license required within 90 days of employment
Added 11 mins ago
Lead Field Service Technician
RES
Oakwood, AK
Valid Driver’s License Required
Added 11 mins ago
Fleet Associate
Stansell Electric Company
Nashville, TN
…and we leverage technology to enhance the effectiveness of…
Added 12 mins ago
Long-Term Substitute Teacher
Innovative Network of Knowledge
Johnson City, TX
Academic Requirements: Required - High School Diploma or GED and must complete an Infant/Toddler CDA (Child Development Associate) certification within 6 months of employment based on date…
Added 13 mins ago
Staking Engineer
Dickson Electric
Dickson, TN
Must possess at the time of employment a valid Class D Driver License allowing legal operation of a motor vehicle in Tennessee · Must possess visual acuity and manual dexterity as well as the ability to listen and communicate orally
Added 14 mins ago
Site Supervisor - Data Centers - QAQC/CCTV/Access Controls - Franklin Furnace, OH
Convergint Technologies LLC
Franklin Furnace, OH
Valid driver’s license required
Added 14 mins ago
Associate Account Manager Job Details | Great Lakes Cheese
Great Lakes Cheese
Hiram, OH
The Associate Account Manager, Sales will provide daily support for Account Management responsibilities with assigned customers and lead the facilitation for the Sales team with other GLC’s…
Added 14 mins ago
System Specialist
Vertiv
Dallas, TX · Austin, TX
Must have High School Diploma or a accredited GED
Added 14 mins ago
System Specialist
Vertiv
Dallas, TX · Austin, TX
Must have High School Diploma or a accredited GED
Added 14 mins ago
System Specialist
Vertiv
Meridian, MS · Jackson, MS
Must have High School Diploma or a accredited GED

Oracle

Lead Data Center Support Services Technician

Phoenix, AZ, United States

Apply on eeho.fa.us2.oraclecloud.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

Leads complex, data center hardware support services to ensure resilience, reliability, and availability at scale. Designs, governs, and signs off on advanced change activities and site augmentations, driving standardization of SOPs/MOPs across regions. Serves as the highest operational escalation point for incidents, leading cross-functional triage, root-cause analysis, and long-term corrective actions. Partners with engineering, capacity, networking, and security teams to anticipate risks, implement architectural improvements, and automate repeatable workflows. Mentors and develops teammates, uplifts best practices, and influences policy and process changes that improve performance across the group and organization.

Qualifications:

Active TS/SCI security clearance
Bachelor of Science degree in Computer Science, Information Systems or equivalent work experience.
3-8 years of experience, primarily in Data Center infrastructure Operations support and server administration in a mid-sized environment (200 - 1000+ server systems)
3-8 years of incident management responding to electrical and mechanical failures with a focus on incident resolution and lessons learned.
Must have demonstrated expertise in two or more of these areas:
Power Capacity allocation – high and low density racks
Incident management and resolution on outages
Systems administration (Linux and/or Windows Servers)
Networking (DNS, TCP/IP)
You should also be able to demonstrate
A solid level understanding of data center design, commissioning and operations best practices and ensures their application
Examples of process improvement execution
Examples of a drive to dig into the details of a system or process to solve customer problems
Excellent oral and written communication skills
Strong Adherence to Process and be process champion
Strong influencing skills
Ability to work independently, with little direct management Experience supporting large, Enterprise customers in an Operations environment

Key Responsibilities

Datacenter Services Operations–Break/Fix and Hardware Maintenance:

Oversees lifecycle management for servers and components; sets standards for diagnosis, replacement, and performance validation without impacting critical workloads
Coaches teams on advanced power distribution practices and complex hardware interventions; validates that work meets reliability, safety, and SLA objectives

Datacenter Services Operations–Network Configuration, Installation, and Augmentation:

Leads the planning, risk assessment, and execution governance for large-scale network builds and migrations; validates architecture, cabling, and end-to-end connectivity
Defines acceptance criteria and sign-off gates for network changes; ensures interoperability and error-free integration with upstream and downstream systems

Technical Support and Trouble Shooting:

Owns the escalation queue and trend analysis; directs complex investigations, establishes fix-forward plans, and ensures high-quality documentation of resolutions within SLAs
Shapes the ticket taxonomy, triage playbooks, and automation triggers to improve response consistency and speed

Safety and Compliance–Safety, Security, Compliance, and Documentation:

Governs adherence to SOPs/MOPs and site rules for all high-risk work; ensures alignment with physical security procedures, local regulations, and audit requirements; verifies functional testing of security controls
Ensures comprehensive documentation, audit trails, and change records; prepares for and leads compliance reviews and remediations

Continuous Improvement:

Leads post-incident reviews and enterprise-level RCAs; socializes learnings and implements durable design/process changes that reduce risk across the fleet
Partners with engineering to mitigate availability risks, reduce single points of failure, and improve observability and alert fidelity

Collaboration, Vendor Relations, and Leadership:

Mentors technicians and specialists; sets expectations for execution quality, safety, and customer focus; builds capability through training and coaching
Influences staffing and readiness plans for on-call and peak events; models inclusive practices and cross-team collaboration Core Responsibilities

Planning & Execution - Drives completion of complex and/or ambiguous work areas in accordance with broad project requirements. Provides leadership to team members on shifting priorities and resources according to team needs. Collaboration & Partnership - Collaborates across Lines of Business to lead the delivery of impactful work and provide support for critical team objectives. Leverages advanced understanding of business, stakeholder, and/or customer needs to build partnerships within and outside of team. Problem Solving - Proactively develops and shares procedures to identify and resolve complex issues, serving as the final non-managerial escalation point for the team. Collects and reviews data and/or information to troubleshoot the most complex errors. Continuous Learning - Models continuous learning by actively seeking to expand knowledge and learning new skills and/or tools, and staying current with trends and best practices in one's field. Seeks out and leverages feedback and advanced training to refine improve skills. Continuous Improvement - Recommends, implements, and shares strategies to improve the efficiency and effectiveness of complex processes, protocols, and workflows for own and other teams.

Minimum Job Qualifications

Education and/or Experience:

6 years of experience in client-facing, direct customer support and service, data center, or related field experience.

High School Diploma, General Educational Development (GED), or equivalent AND 5 years of experience in client-facing, direct customer support and service, data center, or related field experience

Associate Degree in Computer Science, Information Technology, Data Center Operations or related field AND 4 years of experience in client-facing, direct customer support and service, data center, or related field experience.

IT Infrastructure/Server Trouble Shooting Experience:

4 years of experience in IT infrastructure, data center services, or server administration.

Preferred Job Qualifications

Education and/or Experience:

6 years of experience in client-facing, direct customer support and service, data center, or related field experience.

High School Diploma, General Educational Development (GED), or equivalent AND 5 years of experience in client-facing, direct customer support and service, data center, or related field experience

Cloud Environment (Hyperscale) Experience:

4 years of experience in hyperscale cloud environments.

Certifications:

Data Center or Cloud Industry Certifications

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Apply on eeho.fa.us2.oraclecloud.com About employer

More about this job

Skills

Root cause analysis
Computer science
System administration
Linux
Microsoft Windows
DNS
Process improvement
Communication skills
Work independently
Hazard assessment
Technical support
Documentation
Regulatory compliance
Design process
Collaboration
Leadership
Coaching
Problem solving
Troubleshoot
Customer service
Computer technology
Oracle
Motivate employees

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Work requirements

Jobs in the United States