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Manufacturing Engineer
GPAC
Sioux Falls, SD
- $75,000 to $90,000 USD / year
We are seeking a Manufacturing Engineer to join our Engineering team. This role offers the opportunity to make a direct impact on product quality and manufacturing efficiency, with clear…
Added just now
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Manufacturing Engineer
GPAC
Hartford, SD
- $75,000 to $90,000 USD / year
We are seeking a Manufacturing Engineer to join our Engineering team. This role offers the opportunity to make a direct impact on product quality and manufacturing efficiency, with clear…
Added 1 min ago
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Manufacturing Engineer
GPAC
Canton, SD
- $75,000 to $90,000 USD / year
We are seeking a Manufacturing Engineer to join our Engineering team. This role offers the opportunity to make a direct impact on product quality and manufacturing efficiency, with clear…
Added 1 min ago
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Manufacturing Engineer
GPAC
Harrisburg, SD
- $75,000 to $90,000 USD / year
We are seeking a Manufacturing Engineer to join our Engineering team. This role offers the opportunity to make a direct impact on product quality and manufacturing efficiency, with clear…
Added 1 min ago
G
Manufacturing Engineer
GPAC
Brookings, SD
- $75,000 to $90,000 USD / year
We are seeking a Manufacturing Engineer to join our Engineering team. This role offers the opportunity to make a direct impact on product quality and manufacturing efficiency, with clear…
Added 3 mins ago
Lead AI and Data Science Engineer II
Deloitte
Omaha, NE
…stakeholders, end users, and the development team, and using data to continuously improve the product experience and drive realized…
Added 3 mins ago
Senior AI Engineer, Release Engineering
Intercontinental Exchange (ICE)
Omaha, NE
The Senior Engineer is a full-stack engineer with strong AI and large language model (LLM) expertise, embedded within the Release Engineering Development team. This team designs and…
Added 3 mins ago
EC
Quality Systems Engineer, Programmatic
Eaton Corporation
Omaha, NE
- $86,000 to $126,000 USD / year
The Quality Systems Engineer is responsible for developing, implementing, and maintaining quality standards, programmatic processes, and performance measurement systems across programmatic…
Added 3 mins ago
Front End Web Applications Developer (Mid-Level) (5664)
SMX
Lincoln, NE
SMX is currently looking for a highly motivated Software Engineer - Front End Web Applications to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…
Added 3 mins ago
Front End Web Applications Developer (Junior) (5660)
SMX
Lincoln, NE
SMX is currently looking for a highly motivated Software Engineer - Front End Web Application s to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…
Added 3 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Lincoln, NE
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added 3 mins ago
Associate Software Engineer
Highmark Health
Lincoln, NE
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
Added 3 mins ago
Director - Customer Response Engineering
Trellix
Lincoln, NE
Partner with Technical Support, Customer Success, Product Management, and Engineering so issues reach the right engineer fast and customer feedback reaches the roadmap.
Added 3 mins ago
Territory Manager - Endoscopy (Nebraska)
Medtronic
Omaha, NE · Lincoln, NE
…defined geographic area. The TM will serve as a customer facing product expert primarily responsible educating physicians and nurses on the clinical advantages of the entire GI product…
Added 3 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Lincoln, NE
SitusAMC is on a Digital Transformation journey to Strategize, implement, and automate end-to-end product delivery using turn-key technologies. This role requires a passion for programming…
Added 8 mins ago
Senior Product Service Engineer
Caterpillar, Inc.
WV
The Large Power Systems Division (LPSD) of Caterpillar has an opening for a Senior Product Support Field Engineer. The position will provide complex technical product support focused on…
Added 8 mins ago
Front End Web Applications Developer (Mid-Level) (5664)
SMX
Charleston, WV
SMX is currently looking for a highly motivated Software Engineer - Front End Web Applications to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…
Added 8 mins ago
Front End Web Applications Developer (Junior) (5660)
SMX
Charleston, WV
SMX is currently looking for a highly motivated Software Engineer - Front End Web Application s to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…
Added 8 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Charleston, WV
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added 8 mins ago
Associate Software Engineer
Highmark Health
Charleston, WV
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
Added 8 mins ago
Director - Customer Response Engineering
Trellix
Charleston, WV
Partner with Technical Support, Customer Success, Product Management, and Engineering so issues reach the right engineer fast and customer feedback reaches the roadmap.
Added 8 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Charleston, WV
SitusAMC is on a Digital Transformation journey to Strategize, implement, and automate end-to-end product delivery using turn-key technologies. This role requires a passion for programming…
Added 17 mins ago
C
Staff Engineer, Firmware & Embedded Software
Carrier
Indianapolis, IN
- $96,000 to $192,000 USD / year
The Staff Engineer is a technical expert responsible for leading the embedded design, development, and optimization of embedded software for our next-generation air-conditioner products.
Added 17 mins ago
LillyDirect Pharmacy Master Data Technical Lead
Lilly
Indianapolis, IN
Set standards for CI/CD and infrastructure-as-code for data workloads, working with the DevOps engineer, so environments are repeatable and reviewed.
Added 17 mins ago
LillyDirect Pharmacy Data Engineer
Lilly
Indianapolis, IN
We are seeking a highly motivated Data Engineer for our LillyDirect Pharmacy Covered Entity (LDPCE) Master Data team. This role involves designing, building, and maintaining robust and…

Closed listing

Oracle

Associate Support Engineer

Honolulu, HI, United States

$21.3 to $45.05 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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