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Added 1 min ago
Nuclear Uncertainty & Drift Analysis Subject Matter Expert (SME)
Enercon Services, Inc.
Kennesaw, GA · Chattanooga, TN · Charlotte, NC · Naperville, IL · Chicago, IL · Baton Rouge, LA · Palm Beach Gardens, FL · King of Prussia, PA · Overland Park, KS · Huntsville, AL · Kennewick, WA · Morristown, NJ · Aiken, SC · UNAVAILABLE
Previous experience supporting commercial nuclear power plants, engineering consulting organizations, or architect-engineer firms
Added 1 min ago
G
Civil Engineer (Professional Engineer)
GPAC
Charleston, SC
- $90,000 to $130,000 USD / year
A well-established, growing engineering firm, with a location in the area, is looking for a Professional Civil Engineer. They work hard to ensure projects are planned, designed, and managed…
Added 2 mins ago
G
Civil Engineer (Professional Engineer)
GPAC
Rockford, IL
- $90,000 to $120,000 USD / year
A well-established, growing engineering firm, with a location in the area, is looking for a Professional Civil Engineer. They work hard to ensure projects are planned, designed, and managed…
Added 2 mins ago
G
Civil Engineer (Professional Engineer)
GPAC
Charlotte, NC
- $90,000 to $130,000 USD / year
A well-established, growing engineering firm, with a location in the area, is looking for a Professional Civil Engineer. They work hard to ensure projects are planned, designed, and managed…
Added 3 mins ago
Cloud Efficiency Engineer (AWS/FinOps)
Buildkite
United States
Build guardrails and tooling - attribution, alerting, and cost visibility - so regressions get caught by a system rather than by a quarterly surprise.
Added 3 mins ago
G
Mechanical Engineer
GPAC
Sioux Falls, SD
- $35 to $55 USD / hour
A well-established commercial HVAC and building-automation company is seeking a Mechanical Engineer to design constrol systems and Project Manage the instalation.
Added 4 mins ago
C
Boiler Engineer
CascadesCanadaULC
PISCATAWAY, NJ
- $36.05 to $38.47 USD / hour
Ability to identify and troubleshoot boiler, pump, burner, and steam system issues.
Added 4 mins ago
Senior Vehicle Power Electronics Engineer
Anduril Industries
Santa Ana, CA · Costa Mesa, CA
…of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of…
Added 4 mins ago
Flight Test Engineer - Space Systems
Anduril Industries
Costa Mesa, CA
…of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of…
Added 6 mins ago
G
Glass and Glazing Quality Engineer / Production Engineer
GPAC
Louisville, KY
- $70,000 to $110,000 USD / year
A growing commercial glazing contractor is hiring a Quality Engineer / Production Engineer to own quality from fabrication through installation. You'll report to the Engineering Manager in…
Added 11 mins ago
O
Lead Principal Software Engineer, Core Infrastructure
Oracle
Nashville, TN
- $146,300 to $306,400 USD / year
…solver, a distributed systems generalist and/or skilled Linux engineer with Systems triage experience able to dive deep into any part of the stack and low-level systems to design broad…
Added 11 mins ago
MS
Licensed Stationary Engineer-Engineering-Mount Sinai Rivington-Part Time/Days (8am-4pm)/Fri-Sun/Rotating Mondays
Mount Sinai Health Systems
New York, NY
- Part-time
DescriptionLicensed Stationary Engineer-Rivington Behavioral Health Center
Added 13 mins ago
EG
Quality Assurance Engineer - PHP
Eliassen Group
Montpelier, VT
- $40 to $50 USD / hour
Our client seeks a results-driven Senior Quality Assurance Engineer to support Policyholder Portal applications. The role requires manual, automation, mobile, API, and database testing…
Added 15 mins ago
Mechatronics Engineer III
JPL/NASA
Pasadena, CA
…early architecture through design, fabrication, subsystem, and system-level integration and…
Added 17 mins ago
H
Lead System Design Engineer
HighRes
Beverly, MA
- $100,000 to $120,000 USD / year
The Lead System Design Engineer (SDE) will be the technical expert for customer facing projects post purchase order. They will be the gating resource for handing a project with finalized…
Added 17 mins ago
Aerodynamicist
Ford
Long Beach, CA · Long Beach
…electric, digital and design teams with our global manufacturing system. Working as one end-to-end organization, we turn ideas into high-quality vehicles, software and experiences across…
Added 18 mins ago
G
Water / Wastewater Project Manager, PE - Municipal
GPAC
Sugar Grove, IL
- $110,000 to $145,000 USD / year
Lead underground utility design, system analysis, and hydraulic water modeling
Added 19 mins ago
SO
Environmental Engineer
State of Iowa
Des Moines, IA
- $30.57 to $47.42 USD / hour
Iowa Public Employee Retirement System (IPERS) retirement package with employer match.
Added 24 mins ago
ZT
Quality Control Laboratory Technician, Support I
Zebra Technologies
Morris Plains, NJ
- $23 USD / hour
Monitor and report test status of various production runs to QC Manager, Manufacturing Manager, QC Supervisor, Technology, or Process Engineer.
Added 24 mins ago
Senior Test Engineer
ASRC Federal Holding Company
Egg Harbor Township, NJ
ASRC Federal Advanced Research LLC (AFAR) is seeking a Senior Test Engineer to join our Common Support Services - Weather (CSS-Wx) team that supports the Federal Aviation…
Added 24 mins ago
Senior R&D Engineer, Foot and Ankle
Stryker
Mahwah, NJ
…development of innovative medical technologies. As a Senior R&D Engineer supporting our Foot & Ankle portfolio, you will have the opportunity to take meaningful ownership of new product…
Added 24 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Trenton, NJ
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added 26 mins ago
Sr. Antenna Production Engineer
Echodyne Corp
Kirkland, WA
Echodyne is seeking a Sr. Antenna Production Engineer to join our fast-growing team.
Added 28 mins ago
G
Environmental Engineer
GPAC
Naperville, IL
- $75,000 to $125,000 USD / year
…They are expanding their team and looking for a Senior Project Engineer for their Environmental…
Added 28 mins ago
Environmental Engineer
GPAC
Naperville, IL
…They are expanding their team and looking for a Senior Project Engineer for their Environmental…

Closed listing

Oracle

Associate Support Engineer

Montpelier, VT, United States

$21.3 to $45.05 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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